Salary: $76,960 - 108,160 per year
Requirements:
- We require 10+ years of hands-on IT experience.
- We require at least 5 years working in a Managed Services Provider environment.
- We need demonstrated experience managing multiple client environments at the same time.
- We need proven experience leading technical projects and migrations.
- We require strong expertise with Microsoft 365, Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Microsoft Intune, Microsoft Entra ID, Microsoft Defender, Azure, Conditional Access, and identity and access management.
- We require solid experience with Windows Server 2016/2019/2022/2025, Active Directory, Group Policy, DNS, DHCP, Hyper-V and/or VMware, firewalls, VLANs, VPNs, switching, wireless networking, and TCP/IP troubleshooting.
- We require experience with Veeam, business continuity planning, disaster recovery testing, and backup monitoring and remediation.
- We require experience using RMM platforms, PSA systems, Microsoft PowerShell, automation and scripting, and documentation platforms.
- We require exceptional troubleshooting ability, strong organization and time management, excellent written and verbal communication, and the ability to explain technical concepts to non-technical users.
- We require a high degree of accountability, ownership, and strong documentation habits.
- We require candidates to currently reside within the Fraser Valley and be willing to commute to Chilliwack daily.
- We require a valid BC Class 5 Drivers License and access to a reliable vehicle.
- Preferred certifications include MS-102, MD-102, AZ-104, AZ-305, SC-300, SC-200, Cisco CCNA, CompTIA Network+, CompTIA Security+, Veeam VMCE, and other cybersecurity certifications.
- Selected candidates must complete an automated video interview, a technical assessment, and background screening, including a criminal record check and professional reference checks.
Responsibilities:
- We act as the Tier 2/3 escalation point for complex technical issues.
- We perform advanced troubleshooting across servers, networks, cloud platforms, cybersecurity, and endpoint environments.
- We carry out root cause analysis and put long-term corrective actions in place.
- We mentor and support junior technicians and helpdesk staff.
- We create and maintain technical standards, SOPs, knowledge base articles, and documentation.
- We design, deploy, and manage Microsoft 365 environments from initial implementation through ongoing optimization.
- We lead Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID deployments and migrations.
- We design and deploy Microsoft Intune solutions for device management and security.
- We implement Conditional Access, MFA, Defender, security baselines, and identity protection policies.
- We architect hybrid cloud and on-premises environments.
- We install, configure, and support Windows Server environments.
- We manage Active Directory, Group Policy, DNS, DHCP, and virtualization platforms.
- We deploy and maintain network infrastructure, including firewalls, managed switches, VLANs, VPNs, wireless systems, and network security solutions.
- We apply cybersecurity best practices across client environments.
- We support SOC 2, CyberSecure Canada, PIPEDA, and related compliance requirements where applicable.
- We conduct security reviews and recommend risk mitigation strategies.
- We assist with incident response and security remediation activities.
- We plan and execute Microsoft 365 migrations, Azure migrations, Intune deployments, server upgrades, cloud transitions, infrastructure modernization projects, and backup and disaster recovery implementations.
- We coordinate with vendors and stakeholders to ensure successful project delivery.
- We complete project documentation and technical handoffs.
- We manage tickets, projects, and documentation within PSA and RMM platforms.
- We ensure SLA compliance.
- We maintain accurate and detailed time entries.
- We deliver exceptional client service and professionalism at all times.
Technologies:
- AI
- Active Directory
- Architect
- Azure
- Cloud
- Cisco
- Hyper-V
- Support
- Microsoft 365
- Microsoft Intune
- Network
- PowerShell
- Security
- SharePoint
- TCP/IP
- VMware
- Veeam
- Windows
- Office 365
More:
We are Myriad Information Technology Solutions, an independently owned Managed Services Provider headquartered in Chilliwack, BC, serving organizations across the Fraser Valley and British Columbia with managed IT services, cybersecurity, cloud solutions, business continuity, compliance, and strategic technology consulting. Our mission is to deliver exceptional technology solutions while building long-term trusted relationships, and our E.L.I.T.E. values guide everything we do: Excellence, Loyalty, Innovation, Transformation, and Ethics. We are looking for a highly experienced Senior IT Systems Administrator to help lead projects, solve complex technical challenges, mentor junior technicians, and raise the technical maturity of our clients and team. This is an in-person role at our Chilliwack office with occasional travel to client sites across the Fraser Valley and Lower Mainland. We offer extended health, dental, and vision coverage, paid time off, paid training and professional development, certification reimbursement, casual dress, company events, mileage reimbursement, on-site parking, and career advancement opportunities, along with the chance to work with cutting-edge cloud, cybersecurity, and AI technologies. The role pays $37.00 to $52.00 per hour.
last updated 36 week of 2026
