Customer support • markham on
Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: Engl... Show more
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Show more
Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more
Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w... Show more
Direct Support Professional- Markham.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our homes locate... Show more
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.The Customer Service Manager i... Show more
We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more
Customer Service Representative job opening in Markham, ON.We are currently seeking to hire top talent for a Customer Service Representative job opening in Markham, ON - this is a hybrid working ar... Show more
Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i... Show more
At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services.Our mission is to create healthier, cleaner environments for our... Show more
This is the perfect role for a professional who enjoys interacting with multiple internal teams, clients and stakeholders.It is a role that not only ensures the delivery of agricultural products in... Show more
Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities.Their platform helps clie... Show more
Job Title: Junior Desktop Support.Desktop Support resource to become a part of the Desktop Support Team.Provide desktop support for users with their PC’s, laptop and BlackBerry issues.Repair/upgrad... Show more
Are you someone who enjoys solving complex business problems just as much as writing code? .We're looking for an .This role is ideal for someone who enjoys troubleshooting, improving... Show more
Vice President of Customer Success & Support About the Company Innovative legal tech company Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 201-500 Funding $26-$50 m... Show more
Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i... Show more
Personal Support Workers (PSWs) – Dementia Respite Care Program.We are excited to share that our new Dementia Respite Care Program at the CIBPA location is now officially open following its recent ... Show more
Location: Onsite – 95 Apple Creek Blvd., Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: English Role Overview We are seeking a customer-focused and results-driven Customer Success & Sales Associate with experience in telecom or IT environments.
This role combines client engagement, solution selling, and customer service to ensure a seamless customer experience from onboarding through ongoing support.
Key Responsibilities Client Engagement & Solutioning Collaborate with the client’s sales team to understand customer needs and recommend suitable telecom solutions Prepare and deliver product presentations, demos, and tailored proposals Respond to customer inquiries with accurate and timely information Work with technical teams to ensure solution feasibility and customization Customer Success & Service Delivery Act as the first point of contact for customer inquiries, service requests, and issue resolution Manage onboarding of new customers and coordinate with internal teams Track accounts, monitor service requests, and ensure SLA compliance Handle escalations professionally to ensure timely resolution and satisfaction Gather and share customer feedback to enhance service quality and offerings Market & Product Knowledge Maintain up-to-date knowledge of telecom products, technologies, and market trends Provide insights on customer needs and competitive positioning to internal teams Qualifications & Skills Minimum 2 years of experience in a call center or sales environment within IT or Telecom Experience with ticketing tools and CRM systems Proven experience in cold calling, upselling, and cross-selling Strong verbal and written communication and presentation skills Ability to explain technical solutions to non-technical clients Strong customer handling and problem-solving skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Ability to multitask, prioritize, and manage time in a fast-paced environment Punctual and able to work onsite full-time (9 AM – 5 PM) Powered by JazzHR
