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Customer support Jobs in Markham, ON

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Customer support • markham on

Last updated: 2 days ago

Sales Support Specialist

Axelon Services CorporationMarkham
Full-time

Support the sales growth of an assigned geographic area to achieve financial targets for multiple P&L.May be responsible for targeted clients, stable regions, and/or medium sales territories.Ma... Show more

Customer Care Representative

Primerica - Toronto, ONNorth York, ON, CA
Permanent
Quick Apply

Key Responsibilities: New Client Acquisition:  Proactively identify and engage potential clients through referrals, networking, and outreach, presenting Primerica’s services to bring in ... Show more

Bilingual Customer Analyst

Randstad CanadaMarkham, Ontario, CA
CA$28.60 hourly
Full-time +1
Quick Apply

As a Bilingual Customer Analyst, you will have a crucial role in aiding brokerages to access assistance, offering guidance, and providing in-depth technical support and troubleshooting.The successf... Show more

Customer Support Representative, Advisory Services

Ontario Medical AssociationHybrid - Toronto, ON, CA
CA$54,965.00 yearly
Permanent
Quick Apply

Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more

Program Support Assistant

Cuso InternationalRichmond Hill, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Are you looking to use your organizational skills to advance human rights and gender equalit... Show more

 • Promoted

Direct Support Professional

Cedar Heights Residential LivingRichmond Hill, Ontario, Canada
CA$23.00 hourly
Full-time +2
Quick Apply

Direct Support Professional- Richmond Hill.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our home l... Show more

Sales Support Coordinator

Stoakley-Stewart ConsultantsNorth York, ON
Full-time

This newly created position will be an exciting assignment.This is a great point to enter the team, bringing your love of structure, and detail along with your skills with Excel and other software ... Show more

Home Support Supervisor

Spectrum Health CareScarborough, Ontario, Canada
Full-time

Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.Travel to patient’s homes in the community .Work collaboratively with multidiscip... Show more

IT Support Analyst

360°kidsMarkham, Ontario, Canada
CA$55,000.00 yearly
Full-time
Quick Apply

We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more

Director, Customer Experience

BGISMarkham, ON, Canada
CA$110,770.00 yearly
Full-time

The Director, Customer Experience (CX) is responsible for leading the strategic planning, development, and execution of customer experience programs across client accounts.This role ensures that al... Show more

Program Support Assistant

Cuso InternationalMarkham, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Are you looking to use your organizational skills to advance human rights and gender equalit... Show more

 • Promoted

Direct Support Professional

Reena Foundation1 Promenade Circle, Thornhill ON
CA$26.30 hourly
Part-time

A Direct Support Professional (DSP) is responsible to support individuals with developmental disabilities to live in a state of dignity, to share in all elements of living in the community and to p... Show more

Jr. Desktop Support

PeopleToGoNorth York, Ontario, Canada
Full-time
Quick Apply

Job Title: Junior Desktop Support.Desktop Support resource to become a part of the Desktop Support Team.Provide desktop support for users with their PC’s, laptop and BlackBerry issues.Repair/upgrad... Show more

Application Support Analyst

STACK IT RecruitmentMarkham, ON, CA
CA$60,000.00 yearly
Full-time
Quick Apply

Are you someone who enjoys solving complex business problems just as much as writing code? .We're looking for an .This role is ideal for someone who enjoys troubleshooting, improving... Show more

Personal Support Worker

CHATSRichmond Hill, ON, CA
Part-time

PERSONAL SUPPORT WORKER vacancy.Assisted Living – Richmond Hill.Passionate about elder care? Let’s talk.First Aid certificate required.Vehicle and valid Ontario drivers license required.Experience ... Show more

Vice President of Customer Success & Support

ConfidentialMarkham, Ontario, CA
Full-time

Vice President of Customer Success & Support About the Company Innovative legal tech company Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 201-500 Funding $26-$50 m... Show more

 • Promoted

Personal Support Worker

CHATSVaughan, ON, CA
Part-time

Personal Support Workers (PSWs) – Dementia Respite Care Program.We are excited to share that our new Dementia Respite Care Program at the CIBPA location is now officially open following its recent ... Show more

Customer Advisor I

Lee ValleyVaughan, ON, CA
Part-time

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies.Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, h... Show more

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Sales Support Specialist

Sales Support Specialist

Axelon Services CorporationMarkham
6 days ago
Job type
  • Full-time
Job description

Location: Markham, ON
Duration: 12 Months

Responsibilities:

  • Support the sales growth of an assigned geographic area to achieve financial targets for multiple P&L. May be responsible for targeted clients, stable regions, and/or medium sales territories.
  • Manage customer accounts, follow up with customers for administrative purposes, and provide troubleshooting assistance for orders, account statuses, and other problems, by phone or e-mail.
  • Perform operational activities such as creation of accounts, setup of items, management of E-commerce platform orders, follow business processes and policies to ensure compliance.
  • Provide ITO – Presales support, customer inquiries, and quote preparation.
  • Handle OTR - Order entry and order management. Coordinate all entities involved in providing pre-order booking support, order entry, and order management support up to shipment and invoicing.
  • Offer finance support as the key contact for customers and sales teams to resolve financial issues, billing disputes, credit memos, collections, and payments including credit card transactions.
  • Identify and execute on opportunities for continuous improvement impacting customer satisfaction, productivity, and cost control.
  • Build customer satisfaction through outstanding relationships and communications.
  • Work within predefined targets and metrics – KPI oriented.

Requirements:

  • Bachelor's degree or diploma from an accredited university or college.
  • Minimum 3 years of experience in a customer service or sales position.
  • Strong oral and written communication skills.
  • Extremely proficient with MS-Office.
  • Knowledge in SAP.

Preferred Skills:

  • Additional experience working in field activities, Sales Support or Sales Force is preferred.
  • Established analytical ability.
  • Knowledge of French is an asset.
  • Experience working in a manufacturing environment (Supply Chain Knowledge is an asset).
  • Teamwork oriented and demonstrate a high level of initiative, problem-solving, information seeking, and eagerness to learn.
  • Ability to work in a fast-paced, high-stress environment with multiple simultaneous priorities.
  • Strong organizational and time management skills.

This role is for an existing vacancy.