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Customer support Jobs in Markham, ON

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Customer support • markham on

Last updated: 1 day ago

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
Full-time

The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Show more

Sales / Customer Support Executive

Pathway CommunicationsMarkham, ON, CA
Full-time
Quick Apply

Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: Engl... Show more

Peer Support Worker

Senior Persons Living ConnectedScarborough, Toronto, Ontario, CA
CA$20.43–CA$22.61 hourly
Full-time

Understand the aspirations of seniors and respond with innovative supports.Building inclusive communities where all seniors are connected to living their best possible life.What to expect when you ... Show more

Customer Support Representative, Advisory Services

Ontario Medical AssociationHybrid - Toronto, ON, CA
CA$54,965.00 yearly
Permanent
Quick Apply

Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more

Direct Support Professional

Cedar Heights Residential LivingRichmond Hill, Ontario, Canada
CA$23.00 hourly
Full-time +2
Quick Apply

Direct Support Professional- Richmond Hill.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our home l... Show more

Home Support Supervisor

Spectrum Health CareNorth York, Ontario, Canada
Full-time

Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.Travel to patient’s homes in the community .Work collaboratively with multidiscip... Show more

Deskside Support

PeopleToGoNorth York, ON, Canada
Full-time
Quick Apply

Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w... Show more

IT Support Specialist

Adecco CanadaNorth York, Ontario, Canada
CA$25.00 hourly
Full-time +1
Quick Apply

Are you ready to accelerate your IT career with one of the most iconic luxury automotive brands in the world?.Adecco is currently hiring a full-time experienced.This role means joining a team dedic... Show more

Technical Support Analyst

Computer TalkMarkham, Ontario
CA$75,000.00–CA$85,000.00 yearly
Full-time

ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding.We attribute our success to the... Show more

IT Support Analyst

360°kidsMarkham, Ontario, Canada
CA$55,000.00 yearly
Full-time
Quick Apply

We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more

Home Support Supervisor

Spectrum Health CareScarborough, ON, CA
Full-time

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i... Show more

Technical Customer Support | Hardware + Software | AI Tools | Hybrid

Randstad CanadaNorth York, Ontario, CA
Permanent
Quick Apply

Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities.Their platform helps clie... Show more

Technical Support Analyst

Onico SolutionsVaughan, ON
CA$60,000.00 yearly
Permanent

The Technical Support Analyst is responsible for maintaining the company’s IT desktops, laptops, and networking systems.The position will troubleshoot desktop issues, diagnose network related probl... Show more

IT Support Specialist

KeilhauerScarborough, Ontario, Canada
CA$53,500.00 yearly
Full-time

Grade 5 – Salary Range $53,500 - $58,500.Founded in 1981, Keilhauer is a privately owned, design-focused contract furniture manufacturer.Keilhauer manufactures seating and tables that makes work mo... Show more

Application Support Analyst

STACK IT RecruitmentMarkham, ON, CA
CA$60,000.00 yearly
Full-time
Quick Apply

Are you someone who enjoys solving complex business problems just as much as writing code? .We're looking for an .This role is ideal for someone who enjoys troubleshooting, improving... Show more

IT Support Analyst

Amphenol HSIOMarkham, ON, CA
Full-time

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.A... Show more

Home Support Supervisor

Spectrum Health CareNorth York , ON, CA
Full-time

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i... Show more

People also ask
Bilingual Technical Customer Support

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
1 day ago
Job type
  • Full-time
Job description

Position Overview


The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with
internal teams to ensure a high-quality client experience.


This role is ideal for someone who is proactive, analytical, customer-focused, and comfortable managing multiple priorities in a dynamic environment.


Job Responsibilities
  • Respond to customer support inquiries and troubleshoot technical issues in a timely and professional manner
  • Monitor client systems, connected devices, and platform performance to identify and resolve service disruptions
  • Maintain accurate documentation of incidents, resolutions, and support activities within the ticketing system
  • Escalate complex issues to internal teams and third-party vendors when required
  • Provide regular updates and communicate effectively with customers regarding issue status and next steps
  • Generate reports related to uptime, support trends, and customer activity
  • Collaborate cross-functionally with operations, technical, and customer success teams
  • Support customer onboarding and assist with platform adoption initiatives
  • Deliver a high level of customer service while managing challenging situations professionally
  • Participate in after-hours or on-call support coverage as needed

Job Qualifications

  • Minimum 1+ year of experience in technical support, help desk, or end-user support
  • Hands-on experience supporting:
  • Microsoft Windows environments
  • PC hardware and peripherals
  • LAN/Wi-Fi networks
  • Mobile devices
  • Microsoft Office applications
  • Remote users
  • Familiarity with Microsoft Servers, Chrome OS/Chromium environments, and basic firewall/networking concepts
  • Strong troubleshooting and critical thinking abilities
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Ability to adapt quickly and work independently in a fast-paced setting
  • Post secondary education in Computer Science, Engineering, IT, or a related field is considered an asset
  • Fluency in both English and French (spoken and written) is required

What’s Offered

  • Competitive compensation package
  • Health and dental benefits
  • Flexible work environment
  • Training and professional development opportunities
  • Collaborative and supportive team culture
  • Company events and team activities
  • Long-term growth potential within a scaling organization