Customer support • markham on
Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: Engl... Show more
Our client provides specialized Managed IT Services exclusively for dental professionals.They are committed to delivering reliable technical support and tailored solutions, while fostering a collab... Show more
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Show more
Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more
Direct Support Professional- Richmond Hill.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our home l... Show more
The Product Support Manager oversees the division’s after-sales service support activities, ensuring their efficiency and profitability for all eastern Canadian service operations (from Saskatchewa... Show more
Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w... Show more
ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding.We attribute our success to the... Show more
We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more
A Direct Support Professional (DSP) is responsible to support individuals with developmental disabilities to live in a state of dignity, to share in all elements of living in the community and to p... Show more
Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities.Their platform helps clie... Show more
PERSONAL SUPPORT WORKER vacancy.Part-time contract to August 31.Assisted Living – Richmond Hill.Passionate about elder care? Let’s talk.First Aid certificate required.Vehicle and valid Ontario driv... Show more
Grade 5 – Salary Range $53,500 - $58,500.Founded in 1981, Keilhauer is a privately owned, design-focused contract furniture manufacturer.Keilhauer manufactures seating and tables that makes work mo... Show more
Are you someone who enjoys solving complex business problems just as much as writing code? .We're looking for an .This role is ideal for someone who enjoys troubleshooting, improving... Show more
Infrastructure Support Engineer.ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding... Show more
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company.Bayshore HealthCare is proud to showcase its achievement as ... Show more
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.A... Show more
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.A... Show more
Location: Onsite – 95 Apple Creek Blvd., Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: English Role Overview We are seeking a customer-focused and results-driven Customer Success & Sales Associate with experience in telecom or IT environments.
This role combines client engagement, solution selling, and customer service to ensure a seamless customer experience from onboarding through ongoing support.
Key Responsibilities Client Engagement & Solutioning Collaborate with the client’s sales team to understand customer needs and recommend suitable telecom solutions Prepare and deliver product presentations, demos, and tailored proposals Respond to customer inquiries with accurate and timely information Work with technical teams to ensure solution feasibility and customization Customer Success & Service Delivery Act as the first point of contact for customer inquiries, service requests, and issue resolution Manage onboarding of new customers and coordinate with internal teams Track accounts, monitor service requests, and ensure SLA compliance Handle escalations professionally to ensure timely resolution and satisfaction Gather and share customer feedback to enhance service quality and offerings Market & Product Knowledge Maintain up-to-date knowledge of telecom products, technologies, and market trends Provide insights on customer needs and competitive positioning to internal teams Qualifications & Skills Minimum 2 years of experience in a call center or sales environment within IT or Telecom Experience with ticketing tools and CRM systems Proven experience in cold calling, upselling, and cross-selling Strong verbal and written communication and presentation skills Ability to explain technical solutions to non-technical clients Strong customer handling and problem-solving skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Ability to multitask, prioritize, and manage time in a fast-paced environment Punctual and able to work onsite full-time (9 AM – 5 PM) Powered by JazzHR
