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Customer support Jobs in Markham, ON

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Customer support • markham on

Last updated: 1 day ago

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
Full-time

The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Show more

Sales / Customer Support Executive

Pathway CommunicationsMarkham, ON, CA
Full-time
Quick Apply

Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: Engl... Show more

IT Support Specialist

ABL EmploymentMarkham, ON
Full-time

Our client provides specialized Managed IT Services exclusively for dental professionals.They are committed to delivering reliable technical support and tailored solutions, while fostering a collab... Show more

Office Administration Support Work

HRS Talent SolutionsMarkham, ON, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support & Data Entry Assistant opportunity.This ... Show more

Customer Support Representative, Advisory Services

Ontario Medical AssociationHybrid - Toronto, ON, CA
CA$54,965.00 yearly
Permanent
Quick Apply

Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more

Product Support Manager

Toromont CatVaughan, ON, CA
CA$91,820.00 yearly
Full-time +1

The Product Support Manager oversees the division’s after-sales service support activities, ensuring their efficiency and profitability for all eastern Canadian service operations (from Saskatchewa... Show more

Deskside Support

PeopleToGoNorth York, ON, Canada
Full-time
Quick Apply

Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w... Show more

Direct Support Professional

Cedar Heights Residential LivingMarkham, Ontario, Canada
CA$23.00 hourly
Full-time +2
Quick Apply

Direct Support Professional- Markham.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our homes locate... Show more

Home Support Supervisor

Spectrum Health CareScarborough, Ontario, Canada
Full-time

Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.Travel to patient’s homes in the community .Work collaboratively with multidiscip... Show more

IT Support Analyst

360°kidsMarkham, Ontario, Canada
CA$55,000.00 yearly
Full-time
Quick Apply

We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more

Technical Customer Support | Hardware + Software | AI Tools | Hybrid

Randstad CanadaNorth York, Ontario, CA
Permanent
Quick Apply

Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities.Their platform helps clie... Show more

Jr. Desktop Support

PeopleToGoNorth York, Ontario, Canada
Full-time
Quick Apply

Job Title: Junior Desktop Support.Desktop Support resource to become a part of the Desktop Support Team.Provide desktop support for users with their PC’s, laptop and BlackBerry issues.Repair/upgrad... Show more

Senior Technical Support Specialist

NestoToronto, Ontario, Canada, M2N 5S4
CA$70,000.00 yearly
Full-time
Quick Apply

Join nesto — proudly named Canadian Rocketship 2025*.A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.Trillion-dollar mortgage industry at light speed b... Show more

Vice President of Customer Success & Support

ConfidentialMarkham, Ontario, CA
Full-time

Vice President of Customer Success & Support About the Company Innovative legal tech company Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 201-500 Funding $26-$50 m... Show more

 • Promoted

Personal Support Worker

CHATSVaughan, ON, CA
Part-time

Personal Support Workers (PSWs) – Dementia Respite Care Program.We are excited to share that our new Dementia Respite Care Program at the CIBPA location is now officially open following its recent ... Show more

Home Support Supervisor

Spectrum Health CareNorth York , ON, CA
Full-time

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i... Show more

IT Support Analyst

Amphenol HSIOMarkham, ON, CA
Full-time

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.A... Show more

People also ask
Bilingual Technical Customer Support

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
3 days ago
Job type
  • Full-time
Job description
Job Description

Position Overview


The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with
internal teams to ensure a high-quality client experience.


This role is ideal for someone who is proactive, analytical, customer-focused, and comfortable managing multiple priorities in a dynamic environment.


Job Responsibilities
  • Respond to customer support inquiries and troubleshoot technical issues in a timely and professional manner
  • Monitor client systems, connected devices, and platform performance to identify and resolve service disruptions
  • Maintain accurate documentation of incidents, resolutions, and support activities within the ticketing system
  • Escalate complex issues to internal teams and third-party vendors when required
  • Provide regular updates and communicate effectively with customers regarding issue status and next steps
  • Generate reports related to uptime, support trends, and customer activity
  • Collaborate cross-functionally with operations, technical, and customer success teams
  • Support customer onboarding and assist with platform adoption initiatives
  • Deliver a high level of customer service while managing challenging situations professionally
  • Participate in after-hours or on-call support coverage as needed

Job Qualifications

  • Minimum 1+ year of experience in technical support, help desk, or end-user support
  • Hands-on experience supporting:
  • Microsoft Windows environments
  • PC hardware and peripherals
  • LAN/Wi-Fi networks
  • Mobile devices
  • Microsoft Office applications
  • Remote users
  • Familiarity with Microsoft Servers, Chrome OS/Chromium environments, and basic firewall/networking concepts
  • Strong troubleshooting and critical thinking abilities
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Ability to adapt quickly and work independently in a fast-paced setting
  • Post secondary education in Computer Science, Engineering, IT, or a related field is considered an asset
  • Fluency in both English and French (spoken and written) is required

What’s Offered

  • Competitive compensation package
  • Health and dental benefits
  • Flexible work environment
  • Training and professional development opportunities
  • Collaborative and supportive team culture
  • Company events and team activities
  • Long-term growth potential within a scaling organization