Customer support • markham on
Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: Engl... Show more
Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more
Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type Privately Held, VC-backed Founded 2008 Employees 1001-5000 ... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
This newly created position will be an exciting assignment.This is a great point to enter the team, bringing your love of structure, and detail along with your skills with Excel and other software ... Show more
Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w... Show more
Cedar Heights is seeking caring, enthusiastic, energetic, and professional individuals to work with children, adolescents, and adults within our homes located in Mono, Orangeville, Tottenham, Markh... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Are you looking to use your organizational skills to advance human rights and gender equalit... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
We are a family located in Vaughan, Ontario, seeking a nurturing and responsible live-in nanny to help care for our toddler.We are looking for someone who can be available on an occasional basis to... Show more
We are a family in Markham, Ontario, seeking a part-time elder care provider to assist our loved one with daily activities.This position is live out, allowing for flexibility in scheduling.From mid... Show more
A Direct Support Professional (DSP) is responsible to support individuals with developmental disabilities to live in a state of dignity, to share in all elements of living in the community and to p... Show more
Kind, energetic and patient caregiver for elderly parents and support for family Part-time, 3-4 hours a day, 3 days a week Aug 17 to Sept 17 (with a longer-term possibility to continue once a week)... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Location: Onsite – 95 Apple Creek Blvd., Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: English Role Overview We are seeking a customer-focused and results-driven Customer Success & Sales Associate with experience in telecom or IT environments.
This role combines client engagement, solution selling, and customer service to ensure a seamless customer experience from onboarding through ongoing support.
Key Responsibilities Client Engagement & Solutioning Collaborate with the client’s sales team to understand customer needs and recommend suitable telecom solutions Prepare and deliver product presentations, demos, and tailored proposals Respond to customer inquiries with accurate and timely information Work with technical teams to ensure solution feasibility and customization Customer Success & Service Delivery Act as the first point of contact for customer inquiries, service requests, and issue resolution Manage onboarding of new customers and coordinate with internal teams Track accounts, monitor service requests, and ensure SLA compliance Handle escalations professionally to ensure timely resolution and satisfaction Gather and share customer feedback to enhance service quality and offerings Market & Product Knowledge Maintain up-to-date knowledge of telecom products, technologies, and market trends Provide insights on customer needs and competitive positioning to internal teams Qualifications & Skills Minimum 2 years of experience in a call center or sales environment within IT or Telecom Experience with ticketing tools and CRM systems Proven experience in cold calling, upselling, and cross-selling Strong verbal and written communication and presentation skills Ability to explain technical solutions to non-technical clients Strong customer handling and problem-solving skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Ability to multitask, prioritize, and manage time in a fast-paced environment Punctual and able to work onsite full-time (9 AM – 5 PM) Powered by JazzHR
