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Customer support Jobs in North York, ON

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Customer support • north york on

Last updated: 1 day ago

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
Full-time

The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Show more

Sales / Customer Support Executive

Pathway CommunicationsMarkham, ON, CA
Full-time
Quick Apply

Location: Onsite – 95 Apple Creek Blvd.Markham Employment Type: Independent Contractor Hourly Rate: $18/hour Working Hours: 9:00 AM - 5:00 PM / 12:00 noon - 8:00 PM Language Requirement: Engl... Show more

Customer Service & Technical Support Coordinator

Wealthy Group of Companies LLCToronto, Ontario, Canada
CA$65,000.00 yearly
Full-time +1

Our client is a well-established and rapidly growing provider of technology infrastructure and life-safety solutions serving healthcare, senior living, commercial, and institutional organizations t... Show more

Vice President of Customer Success & Support

ConfidentialVaughan, Ontario, CA
Full-time

Vice President of Customer Success & Support About the Company Innovative legal tech company Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 201-500 Funding $26-$50 m... Show more

 • Promoted

Tech Support Specialist

Viewline VenturesToronto, ON, CA
Full-time
Quick Apply

We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up.Our team is small, scrappy, and collaborative.We’re looking for someone who loves solvi... Show more

Customer Support Specialist

Staffmax Staffing & RecruitingToronto
Temporary

Staffmax is seeking a friendly, solutions-focused.In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional ... Show more

Customer Support Representative, Advisory Services

Ontario Medical AssociationHybrid - Toronto, ON, CA
CA$54,965.00 yearly
Permanent
Quick Apply

Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more

Infrastructure Support Analyst

ScotiabankToronto, ON, CA
Full-time

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.As part of a 24x7 network operations, which runs on 12-hour rotatio... Show more

AV Support Technician

HireTalentToronto, ON
Full-time

Job Title: AV Support Technician.Our Client is looking for an experienced AV Support Technician Contractor to join the Workplace Technology team.In this role, you will be responsible for supporting... Show more

Support Services Adminstrator

Rentokil InitialConcord, ON, CA
Temporary
Quick Apply

Are you passionate about customer service?  Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us t... Show more

Bilingual (French/English) Customer Support Specialist

PerkSpotToronto, ON, CA
CA$50,000.00 yearly
Full-time
Quick Apply

Perkopolis, the Toronto-based entity of PerkSpot, is searching for a Bilingual (French/English)  Customer Support Specialist  to join our Customer Support team located in Toronto, Canada!... Show more

AV Support Technician

ET GroupToronto, Ontario, Canada
CA$70.00 hourly
Full-time

The AV Support Technician provides both in-person and virtual support to users across the office and region.Servicing clients in government and enterprise sectors, our team members may require vari... Show more

Technical Customer Support | Hardware + Software | AI Tools | Hybrid

Randstad CanadaNorth York, Ontario, CA
Permanent
Quick Apply

Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities.Their platform helps clie... Show more

Senior Customer Support Manager

Trader InteractiveToronto, Ontario, Canada
Full-time

Are you ready to be a big part of something big?.At Trader Interactive, we make buying and selling a great experience.We’re a group of go-getters who decided they didn’t want to settle for the stat... Show more

Customer

AtaccamaToronto
Full-time

Work with customers and partners to design, implement, roll-out, audit, and improve Data Quality, Data Governance, and Master Data Management solutions that leverage the Ataccama platform for our c... Show more

Senior System Support Analyst, GED Support

Royal Bank of Canada>TORONTO, Canada
Full-time

As a Application Support Engineer for our Quantitative Investment Services, you'll take ownership of the reliability and performance of mission-critical trading platforms.This is more than a suppor... Show more

Personal Support Worker

CHATSVaughan, ON, CA
Part-time

Personal Support Workers (PSWs) – Dementia Respite Care Program.We are excited to share that our new Dementia Respite Care Program at the CIBPA location is now officially open following its recent ... Show more

People also ask
Bilingual Technical Customer Support

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
15 days ago
Job type
  • Full-time
Job description
Job Description

Position Overview


The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with
internal teams to ensure a high-quality client experience.


This role is ideal for someone who is proactive, analytical, customer-focused, and comfortable managing multiple priorities in a dynamic environment.


Job Responsibilities
  • Respond to customer support inquiries and troubleshoot technical issues in a timely and professional manner
  • Monitor client systems, connected devices, and platform performance to identify and resolve service disruptions
  • Maintain accurate documentation of incidents, resolutions, and support activities within the ticketing system
  • Escalate complex issues to internal teams and third-party vendors when required
  • Provide regular updates and communicate effectively with customers regarding issue status and next steps
  • Generate reports related to uptime, support trends, and customer activity
  • Collaborate cross-functionally with operations, technical, and customer success teams
  • Support customer onboarding and assist with platform adoption initiatives
  • Deliver a high level of customer service while managing challenging situations professionally
  • Participate in after-hours or on-call support coverage as needed

Job Qualifications

  • Minimum 1+ year of experience in technical support, help desk, or end-user support
  • Hands-on experience supporting:
  • Microsoft Windows environments
  • PC hardware and peripherals
  • LAN/Wi-Fi networks
  • Mobile devices
  • Microsoft Office applications
  • Remote users
  • Familiarity with Microsoft Servers, Chrome OS/Chromium environments, and basic firewall/networking concepts
  • Strong troubleshooting and critical thinking abilities
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Ability to adapt quickly and work independently in a fast-paced setting
  • Post secondary education in Computer Science, Engineering, IT, or a related field is considered an asset
  • Fluency in both English and French (spoken and written) is required

What’s Offered

  • Competitive compensation package
  • Health and dental benefits
  • Flexible work environment
  • Training and professional development opportunities
  • Collaborative and supportive team culture
  • Company events and team activities
  • Long-term growth potential within a scaling organization