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Customer support • north york on

Dernière mise à jour : il y a 23 heures
Customer Support Specialist

Customer Support Specialist

BonsaiToronto, ON, CA
50 000,00 $CA – 60 000,00 $CA par an
Temps plein
Quick Apply
The way the world works is changing : Small businesses are the backbone of the economy, driving innovation and job creation. Yet, managing administrative tasks can be overwhelming and distract from t...Voir plusDernière mise à jour : il y a 13 jours
Technical Customer Support Representative

Technical Customer Support Representative

Sync.comToronto, ON, CA
CDI
Quick Apply
About the company Sync is Canada's largest cloud storage and document collaboration provider, and a world-leader in cloud content management. Our mission is to make secure file storage, sharing, and...Voir plusDernière mise à jour : il y a 11 jours
Customer Support Lead

Customer Support Lead

LoopToronto, Ontario, Canada, M5V 1S8
70 000,00 $CA – 90 000,00 $CA par an
Loop is a fast-growing FinTech high growth startup that enables businesses to seamlessly manage money around the world so our clients can access more markets, accelerate their growth and simplify t...Voir plusDernière mise à jour : il y a 13 jours
Customer Support Coach

Customer Support Coach

ABC FitnessOntario, Canada
41 000,00 $CA – 49 400,00 $CA par an
Temps plein
Are you a people person who loves connecting with customers? Do you excel in customer support and want to work for a fast-growing Software as a Service (SaaS) organization? If so, we have the perfe...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Specialist (Night-Shift)

Customer Support Specialist (Night-Shift)

AgencyAnalyticsToronto, Ontario, CA
48 400,00 $CA par an
Quick Apply
We're seeking an experienced customer support champion to join a department that has a stellar internal and external reputation for customer support. Our team provides world-class 24 / 5 support via I...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Senior Manager - Customer Operations Support

Senior Manager - Customer Operations Support

Enercare Inc.Markham, ON, Canada
Temps plein
Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification.Our purpose is to pr...Voir plusDernière mise à jour : il y a 7 jours
Customer Support Representative

Customer Support Representative

Ace Management GroupToronto, ON, CA
Temps plein
Quick Apply
Ace Management Group is looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry....Voir plusDernière mise à jour : il y a 6 jours
Customer Support Representative

Customer Support Representative

Fine Sight SolutionsEtobicoke, ON, CA
Temps plein
Quick Apply
Do you believe that all it takes is a little communication and a smile to solve most problems? Are you passionate about introducing solutions to clients they haven't even been aware of? Are you rea...Voir plusDernière mise à jour : il y a 25 jours
Technical Customer Support Representatives

Technical Customer Support Representatives

Adecco CanadaToronto, Ontario, Canada
23,00 $CA par heure
Quick Apply
Technical Customer Service Representative job openings in Canada.We are currently seeking to hire top talent for several Technical Customer Service Representative job openings in Canada - this is r...Voir plusDernière mise à jour : il y a 26 jours
VP of Customer Support

VP of Customer Support

moomooToronto, ON, CA
Temps plein
Quick Apply
About Moomoo Canada Financial Inc.MFC) is a subsidiary of FUTU Holdings Inc.NASDAQ : FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and ...Voir plusDernière mise à jour : il y a 23 heures
Benefits Customer Support WFH

Benefits Customer Support WFH

AO Globe Life - Quantum AgencyToronto, ON, CA
Télétravail
Temps plein
Quick Apply
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territo...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADOntario,Remote
40 000,00 $CA – 50 000,00 $CA par an
Télétravail
Temps plein
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Agent

Customer Support Agent

PFSL investments CanadaToronto, ON, CA
Job Title : Customer Support Agent Location : Toronto ON Company : PFSL Investment Canada Job Overview : We’re looking for a friendly and proactive Customer Support Agent ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Technical Customer Support Engineer (remote)

Technical Customer Support Engineer (remote)

ClickHouseToronto, ON, Canada
Télétravail
Temps plein
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our...Voir plusDernière mise à jour : il y a 2 jours
•Bilingual Customer Service Representative (Technical Support)

•Bilingual Customer Service Representative (Technical Support)

Recrute ActionMarkham, ON, ca
28,00 $CA par heure
Quick Apply
Bilingual Customer Service Representative (Technical Support).This open role for our client in the insurance industry is an excellent opportunity to showcase your customer service expertise and tec...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Customer Support Team Lead

Customer Support Team Lead

Sage RecruitingMarkham, ON, Canada
Temps plein
Sage Recruiting is looking for a Customer Support Team Lead to join a leading provider of SaaS solutions for clubs and their members, used by millions across North America.The role involves supervi...Voir plusDernière mise à jour : il y a 13 jours
  • Offre sponsorisée
Customer Experience Representative - Technical Support (Ontario)

Customer Experience Representative - Technical Support (Ontario)

BIS Safety SoftwareToronto, ON, Canada
20,00 $CA –24,00 $CA par heure
Temps plein
Do you love helping people? Do you find it fulfilling when you are able to solve a problem for someone? If so, we'd like to hear from you. We are expanding our team and are looking to add a positive...Voir plusDernière mise à jour : il y a 2 jours
Customer Support Analyst

Customer Support Analyst

Jonas Software UKCanada, Markham, Ontario
60 000,00 $CA – 80 000,00 $CA par an
Temps plein
Jonas Software – Club Division.We are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be a...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Representative

Customer Support Representative

Entertainment PartnersON, Canada
17,50 $CA par heure
Temps plein
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose th...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Specialist - Remote

Customer Support Specialist - Remote

AO Globe Life - Nzube Justin EjifughaToronto, ON, CA
Télétravail
Temps plein
Quick Apply
Position : Customer Support Specialist - Remote, Full-Time Organization : AO Globe Life Overview : AO Globe Life seeks a highly motivated and professional individual to fulfill the role of Customer Su...Voir plusDernière mise à jour : il y a 2 jours
Customer Support Specialist

Customer Support Specialist

BonsaiToronto, ON, CA
Il y a 13 jours
Salaire
50 000,00 $CA – 60 000,00 $CA par an
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

About Bonsai

Bonsai  helps thousands of small businesses around the world start, run, and grow their businesses. 🌳

The way the world works is changing : Small businesses are the backbone of the economy, driving innovation and job creation. Yet, managing administrative tasks can be overwhelming and distract from their core mission.

That's where Bonsai comes in. We take care of a small business’s admin work - contracts, proposals, invoices, payments, accounting & taxes and even banking - so they can focus on the work they love.

We're profitable, growing very quickly, and are backed by some of the world's best investors (YC, Matrix Partners, Index Ventures).

We've also been 90% remote since 2016 and our team is spread across 9 different countries.

About The Role

Our customers are at the center of what we do and we're always trying to find better ways to serve them. As a Customer Support Specialist, you’ll be the first point of contact for our users, ensuring they receive timely, friendly, and effective assistance. Your role will be to support small businesses in navigating the Bonsai platform, troubleshooting issues, and providing clear, helpful guidance.

You’ll work closely with our Product, and Engineering teams to advocate for users, improve the customer experience, and contribute to the ongoing evolution of Bonsai’s platform. Whether answering questions, troubleshooting problems, or sharing product insights, your goal is to empower customers and ensure they get the most out of Bonsai.

This role is perfect for someone who loves helping people, has strong problem-solving skills, and enjoys working in a fast-paced, scrappy environment.

Responsibilities

  • Customer Support : Provide fast, friendly, and knowledgeable support via email and live chat.
  • Customer Advocacy : Gather feedback from users and collaborate with Product and Engineering teams to improve the platform.
  • Help Center & Documentation : Contribute to support articles, FAQs, and other resources to empower customers with self-service options.
  • Process Improvement : Identify areas to enhance our support workflows and ensure we provide an outstanding customer experience.

Requirements

  • 6+ months of experience in customer support, customer success, or a similar role, ideally within SaaS.
  • Strong problem-solving skills and the ability to troubleshoot technical issues.
  • Excellent written and verbal communication skills, with a friendly and professional tone.
  • Ability to work independently in a remote setting while staying highly responsive and engaged.
  • Familiarity with support tools like Intercom, Zendesk, or similar platforms.
  • A proactive mindset—you anticipate issues before they arise and take initiative to solve them.
  • Experience with Excel / Google Sheets is a plus.
  • Benefits

  • Competitive compensation package—we recognize your impact and compensate accordingly.
  • Hybrid work set-up.
  • All-expenses-paid team retreats—our last retreat was in Lisbon.
  • The opportunity to work with a passionate, global team and make a real impact on small businesses.