Job Overview :
We are seeking a detail-oriented Amazon Marketplace Specialist to join our personal care client on a permanent, full-time basis.
This role involves managing the day-to-day operations and supporting the growth of Amazon. This role reports to the Ecommerce Manager and will be a key member of the ecommerce department, sharing insights, leveraging data, and liaising with key counterparts across the organization.
Responsibilities :
- Proficient in Seller Central and its capabilities within the platform.
- Manage the portfolio through the FBA program, listing new innovations, and delisting products.
- Support compliance issues by managing ongoing fixes, including working with operations for supporting documentation.
- Maintain a clean and updated database of products, capturing data within master files.
- Support the distribution and operations team through ongoing weekly inventory optimizations.
- Manage the monthly advertising budget by optimizing campaigns and monitoring spend, sales, and ROAS. Support Amazon’s key event calendar through strategic plans to enhance presence.
- Optimize listings through adequate categorization and ongoing keyword analysis.
- Support growth hacking by monitoring sales trends, order volumes, and sharing insights.
- Promptly address customer satisfaction issues and proactively develop our goodwill process.
- Collaborate cross-functionally with operations, distribution, finance, and US counterparts.
Requirements :
- 2-3 years of direct Amazon FBA experience.
- ERP experience.
- Previous category and inventory management experience.
- Resourceful and creative in troubleshooting sometimes complex issues.
- Proficient with data platforms and Excel.
- Strong analytical and sales-focused mindset.
- Organized, with a strong work ethic and self-driven.
- A collaborator and true team player, ready and willing to support the organization when necessary.
Nice to Have :
- Experience with data and analytics platforms (e.g., Power BI).
- Experience with Shopify Plus.
- Familiarity with project management platforms (e.g., Monday.com).
22 days ago