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Raas InfotekCanada- Full-time
I hope you are doing well.
We have an urgent below position. If you are interested, please share your updated resume with the rate expectation.
Job Role : Amazon Connect Developer
Location : Brampton, ON (Hybrid)
Job Description :
Minimum 3 + years of experience in Amazon Connect working as contact center lead / developer
Hands-on experience working on the design, development, deployment, and migration of contact centre solutions at scale.
Hands-on experience on Configuring and managing Contact Flows , Queues, and routing profiles in Amazon Connect and including complex integrations with Amazon Lex and Lambda
Knowledge of Dynamo DB, AWS CloudWatch, and AWS CloudTrail
Good understanding of Amazon IAM concepts, ability to configure and troubleshoot Amazon Connect Contact Flows, CCP issues, etc
Total experience of 7+ years in software development working on software development projects, including hands-on experience in requirement, design, coding, & unit testing involving development languages TypeScript / Python
Ability to write high-quality technical design documents, lead review sessions with customers to obtain approval, collaborate effectively with internal / external stakeholders on technical items, troubleshoot issues, and resolve them in a professional and timely manner.
Experience of working on projects in Agile Methodology
Thanks & Regards
Ritik Sahu
Raas Infotek Corporation.
262 Chapman Road, Suite 105A,
Newark, DE 19702
Direct No : 302 286 9939 Ext : 109
Email : ritik.sahu@raasinfotek.com