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Technical Jobs in Kamloops, BC

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Rider Support in Kamloops, BC

Rider Support in Kamloops, BC

Turnamics IncKamloops, BC, Canada
Full-time
The Rider Support Representative is at the heart of Industry Nine Canada’s customer experience.You will be involved in all aspects of customer care, dealer support, product service, and techn...Show moreLast updated: 30+ days ago
Component Reliability Analyst

Component Reliability Analyst

FinningKamloops, British Columbia, Canada
Full-time +1
Join Finning and play a critical role in ensuring product reliability and process excellence across Exchange remanufacturing and production environments. A hands-on technical role focused on failure...Show moreLast updated: 30+ days ago
Technical Procurement Hunter!!!

Technical Procurement Hunter!!!

RM Staffing B.V.Kamloops, BC, CA
Full-time
Reboot Monkey is a leading provider of comprehensive data center management solutions, offering services such as managed colocation, smart hands, and rack and stack solutions.We ensure fast deploym...Show moreLast updated: 30+ days ago
Technical and Customer Service Superintendent

Technical and Customer Service Superintendent

Kruger Inc.Kamloops, Thompson-Nicola Regional District, CA
Full-time
Technical and Customer Service Superintendent.Technical and Customer Service Superintendent.Compressed Work Week (9‑hour shifts, every other Friday off). Reporting to the Technical and Environmental...Show moreLast updated: 30+ days ago
Remote ML Technical Quality Assurance Lead - AI Trainer

Remote ML Technical Quality Assurance Lead - AI Trainer

SuperAnnotateKamloops, British Columbia, CA
Remote
Full-time
AI training? We are looking for a MLTechnical Quality Assurance Lead to help ensure consistently high standards in our AI data training projects. This role combines the opportunity to work with mode...Show moreLast updated: 11 days ago
Field Service Electrician & Tech — Travel

Field Service Electrician & Tech — Travel

EatonKamloops, Thompson-Nicola Regional District, CA
Full-time
A leading electrical services company is seeking a Field Service Representative in Kamloops to provide technical assistance on power transmission and distribution equipment.The ideal candidate will...Show moreLast updated: 30+ days ago
Research and Cybersecurity Computing Analyst - (00568.1)

Research and Cybersecurity Computing Analyst - (00568.1)

Thompson Rivers UniversityKamloops, Thompson-Nicola Regional District, CA
Permanent
Research and Cybersecurity Computing Analyst - (00568.Thompson Rivers University provided pay range.This range is provided by Thompson Rivers University. Your actual pay will be based on your skills...Show moreLast updated: 24 days ago
Senior Client Development Representative

Senior Client Development Representative

Highbridge Human CapitalKamloops, Thompson-Nicola Regional District, CA
Full-time
Norpac is looking for a senior professional who understands how business is built in the heavy civil and geotechnical world. This role focuses on developing long‑term relationships, identifying oppo...Show moreLast updated: 2 days ago
Senior Hydrologist / Water Resources Engineer

Senior Hydrologist / Water Resources Engineer

StantecKamloops, Thompson-Nicola Regional District, CA
Full-time
Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigor, a creative spirit, and vision for growth. We draw from more than 20 technical specialties around...Show moreLast updated: 30+ days ago
Sales Representative (Kamloops, BC)

Sales Representative (Kamloops, BC)

Orica LimitedKamloops, Thompson-Nicola Regional District, CA
Full-time
Select how often (in days) to receive an alert : .At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resou...Show moreLast updated: 28 days ago
Outside Technical Pump Sales

Outside Technical Pump Sales

DeltawaterproductsKamloops, Thompson-Nicola Regional District, CA
Full-time
Delta Water Products is an industry leader in the water industry and one of the fastest growing companies in our province. Our BC locations include Kamloops, West Kelowna, Chilliwack, and Duncan.We ...Show moreLast updated: 30+ days ago
Senior Manager, Land Development & Municipal Engineering

Senior Manager, Land Development & Municipal Engineering

WSP in CanadaKamloops, Thompson-Nicola Regional District, CA
Full-time
Senior Manager, Land Development & Municipal Engineering.The Senior Manager role in the Land Development & Municipal Engineering department, located in Kamloops, BC, will lead a team of professiona...Show moreLast updated: 15 days ago
Intermediate Senior Geotechnical Engineer

Intermediate Senior Geotechnical Engineer

CIMA+Kamloops, British Columbia, Canada
Full-time +1
CIMA we are seeking a skilled Senior Geotechnical Engineer to join our Earth and Environment team.The successful candidate will work within multidisciplinary teams on a variety of challen...Show moreLast updated: 24 days ago
Infrastructure Sub-Sector Lead (Western Canada)

Infrastructure Sub-Sector Lead (Western Canada)

SLR ConsultingKamloops, Thompson-Nicola Regional District, CA
Permanent
Infrastructure Sub‑Sector Lead (Western Canada).Be among the first 25 applicants.Lead infrastructure sector strategy and growth in Western Canada, with focus on British Columbia.Develop business ex...Show moreLast updated: 30+ days ago
Work@Home Technical Support Associate

Work@Home Technical Support Associate

HGSBritish Columbia
Full-time
Your Impact : As a Technical Support Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you t...Show moreLast updated: 30+ days ago
Senior Client Development Representative

Senior Client Development Representative

Highbridge Human Capital, IncKamloops, Thompson-Nicola Regional District, CA
Full-time
Norpac is looking for a senior professional who understands how business is built in the heavy civil and geotechnical world. This role focuses on developing long‑term relationships, identifying oppo...Show moreLast updated: 1 day ago
Technology Program Manager

Technology Program Manager

BCLCRemote within, BC, CA
Remote
Full-time +1
Our typical hiring range will be + / - 10% of the midpoint listed above.Factors influencing this decision include qualifications and market conditions for the role. BCLC’s two offices are located on t...Show moreLast updated: 30+ days ago
Intermediate Environmental Engineer or Scientist (2025041142)

Intermediate Environmental Engineer or Scientist (2025041142)

Thurber EngineeringKamloops, Thompson-Nicola Regional District, CA
Full-time
Intermediate Environmental Engineer or Scientist (2025041142).Thurber has an exciting opportunity for an.Intermediate Environmental Engineer or Scientist. Depending on the successful candidate’s loc...Show moreLast updated: 30+ days ago
Project Administrator

Project Administrator

Trace Associates Inc.Kamloops, Thompson-Nicola Regional District, CA
Full-time
We are looking for a Project Administrator who wants to make a difference with a company that cares about its people.The Project Administrator will join the administrative team, provide support to ...Show moreLast updated: 30+ days ago
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Rider Support in Kamloops, BC

Rider Support in Kamloops, BC

Turnamics IncKamloops, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Rider Support Representative is at the heart of Industry Nine Canada’s customer experience. You will be involved in all aspects of customer care, dealer support, product service, and technical services. As one of the first points of contact, you’ll represent our brand values while helping riders, dealers, and the sales team to provide or find honest and accurate solutions.

This is a dynamic role that combines customer-facing interactions with administrative and sales support responsibilities, ensuring riders and dealers receive a seamless experience from start to finish.

Responsibilities Include :

Customer Service & Rider Support

  • Act as the first point of contact for riders and dealers by phone, email, and chat.
  • Provide expert guidance to riders on product selection, fit, and compatibility.
  • Demonstrate confidence in saying “I’ll find out” and providing accurate, reliable solutions instead of improvising.
  • Troubleshoot and resolve product and service issues in real time.
  • Ensure every interaction reflects our brand values and commitment to the rider experience.
  • Consistently seek opportunities for rider experience improvements using Kaizen principles
  • Work within Shopify (DTC / B2B) and our ERP / CRM systems to manage orders, track shipments, and update customer accounts.

Dealer & Sales Support

  • Support bike shops with order status, warranty claims, and technical product information.
  • Process orders and manage customer accounts accurately in our systems. Collaborating the accounting when necessary
  • Assist the sales team with administrative tasks such as reporting, order tracking, order input, and follow-up communications.
  • Prepare documentation and data for internal reports and customer insights.
  • Technical & Product Services

  • Develop an in-depth knowledge of our products, technologies, and warranty policies.
  • Take time to learn and improve your product knowledge with further training. Seek out growth opportunities from vendors and industry experts.
  • Provide accurate technical support to riders and shops.
  • Collaborate with sales and operations teams to coordinate repairs, returns, or product replacements.
  • Must-Have

  • Passion for cycling and strong knowledge of bicycle components.
  • 2+ years of customer service experience, with clear professional written and verbal communication skills.
  • High energy, positive attitude, and ability to work well with a team.
  • Strong organizational skills and attention to detail.
  • Proficient computer skills. Be willing and able to learn new systems quickly.
  • Nice-to-Have

  • Mechanical experience with bicycles (shop or service background).
  • Familiarity with ERP / CRM systems (Shopify Plus, Fulcrum, Gorgias).
  • Experience supporting both consumer and B2B customers.
  • Well-developed interpersonal skills. Ability to get along with diverse personalities.
  • Why Join Industry Nine Canada?

    This is more than a customer service role — it’s a chance to shape how riders and retailers experience our brand, with a direct impact on both our consumer business and our dealer network. If you’re passionate about bikes, love problem-solving, and want to be part of a small, innovative team making some of the best wheels in the world, we’d love to hear from you. As a growing company, we offer plenty of opportunities to take on more responsibility over time. Whether your interests lean toward sales, operations, or product, this role is designed to be a launching point for a long-term career in the bike industry.