Technical illustrator Jobs in Ottawa, ON

March Networks is proud to be recognized as one of Ottawa’s Best Places to Work (2025).

March Networks is an established global leader in the video surveillance industry and works with the world’s largest retailers and banking institutions. Our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.

Position Summary

Are you a visionary leader with a passion for building and optimizing business-critical applications? We are seeking an innovative Salesforce Technical Lead to drive the evolution of our custom Salesforce system. In this hands-on leadership role, you will architect, manage, and deliver solutions that empower every area of our business—from finance and manufacturing to sales and customer support.

What You’ll Do

· Drive Custom Salesforce Development: Take ownership of our Salesforce platform, leading the design and delivery of custom solutions that address complex business needs. Your expertise will be critical in maximizing our Salesforce investment.

· Champion Integration and Modernization: Oversee the development, upgrade, and support of all core business applications, with a strong emphasis on integrating Salesforce with SAP, Kinaxis, and other enterprise platforms.

· Strategic Partnership: Collaborate with leadership and functional teams to align IT initiatives with business strategy, set priorities, and deliver impactful results.

· Full Lifecycle Ownership: Lead projects from concept through deployment, ensuring robust requirements gathering, agile development, rigorous testing, and continuous improvement.

· Technical Leadership: Provide hands-on guidance in application architecture, coding standards, and best practices—especially in Salesforce, and related technologies.

· Lead and Support: Help grow and mentor multiple application developers, fostering a culture of technical excellence and innovation.

· Continuous Improvement: Analyze business processes, identify opportunities for automation and efficiency, and champion the adoption of new tools and technologies.

· Vendor and Stakeholder Management: Work closely with consultants, contractors, and internal stakeholders to deliver high-quality solutions on time and within budget.

What You Bring

· Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and significant, relevant professional experience

· Salesforce Expertise: Proven experience in custom Salesforce development and administration, including integrations and automation.

· Bonus Skills: Experience with Kinaxis and/or SAP development is a strong plus.

· Technical Toolkit: Proficiency with Salesforce, SAP, Kinaxis, Informatica, SQL, and modern reporting tools.

· Business Acumen: Deep understanding of business processes in finance, manufacturing, and CRM.

· Leadership: Demonstrated ability to lead and develop technical teams, manage projects, and drive results in a fast-paced environment.

· Communication: Exceptional written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders.

· Problem-Solving: Innovative thinker with a track record of delivering creative solutions to complex challenges.

· Project Management: Strong organizational skills, with experience managing multiple projects and priorities.

Why Join Us?

· Lead transformative projects that directly impact business success.

· Work with cutting-edge technologies and a collaborative, forward-thinking team.

· Competitive compensation, professional growth, and a culture that values innovation.

Why Join Us?

· Global Exposure

· Medical/Dental benefits offered immediately from Day 1

· Health club reimbursement

· Professional development support

· Company holiday closure

· Lead transformative projects that directly impact business success.

· Work with cutting-edge technologies and a collaborative, forward-thinking team.

· Competitive compensation, professional growth, and a culture that values innovation.

March Networks is an equal opportunity employer and supports a diverse workforce.

Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their application.

Please note March Networks uses AI as part of the recruitment process.

Hiring salary range for this position is between $140,000 – $150,000. This is an existing vacancy with one opening.