Technical illustrator Jobs in Whitby, ON

Company Information

Canaccede Financial Group Ltd. and its subsidiaries are Canadian industry leaders in specialized investment and financial services products. Through our acquisition entities and our managing and servicing entity, Canaccede International Management Ltd., we have been working with large lenders and financial institutions in the acquisition and services of performing, insolvent and distressed receivables since 2008, and we are the largest multi-asset acquirer in the Canadian market.

We operate with an analytically driven philosophy that is always responsive to our client’s individual needs and circumstances. Our business proposition is to maximize value from acquired receivables in a cost-effective manner and provide integrated consumer finance solutions.

The entire team at Canaccede is forward-looking and has an open and growth-oriented corporate culture for motivated employees to learn and grow with it. We have offices in Toronto and London, Ontario.

Our ideal candidate is located in Ontario, with the ability to travel to either of our locations to work in-office, if and when necessary.

Job Summary

Reporting to the VP, Technology, the Technical Business Analyst is an integral member of the IT / development team. In this role you will act as a liaison to facilitate collaboration between Business Lines, Infrastructure, and other members of the Development Team for new projects and enhancements. The Technical Business Analyst is the technical expert for the applications that they support. The TBA is responsible for gathering user requirements for new projects, testing new and modified applications, and documenting processes. An understanding of MS SQL Server positions the individual to efficiently and effectively validate inputs and outputs from various systems. The TBA will assist in finding new ways to leverage information to influence business decisions at all levels.

What does a typical day look like?

• Act as dedicated resource in the IT group, prioritizing and completing work activities
• Act as a Technical Business Analyst lead in collaborating with Jefferson Capital in the development, enhancement, and support of business applications, ensuring seamless integration of business requirements with technical solutions
• Act as the Canadian representative of Jefferson Capital’s IT Group, with an obligation to work dynamically with counterparts in the US
• Develops an in-depth understanding of Jefferson Capital business processes, systems, and core data assets.
• Captures information from multiple sources, reconciles conflicts, drills down high-level information into details and summarizes low-level information to a general understanding.
• Documents technical requirements based on functional requirements requested by the business.
• Performs one on one interviews, hosts group meetings, and conducts workshops.
• Works with other members of the development team to develop new solutions and enhance existing products.
• Develops test cases for new and existing features, performs QA testing, works with business units to develop and execute user acceptance tests, and logs / tracks status of defects.
• Supports formal Project Management Life Cycle, Software Development Life Cycle, and Change Management Process.
• Communicates effectively with all levels of the organization.
• Takes pride in ownership of delivered product that performs as expected and is free from defects.
• Other duties as may be assigned from time to time

What qualifications are required for this position?

What type of scheduling does Canaccede Financial Group offer?

This permanent full-time role requires availability during core hours of operation (Monday through Friday, 8 : 30 AM – 4 : 30 PM).

What’s great about working for Canaccede Financial Group?

Competitive total compensation structure , including competitive base salary, annual bonus program, deferred profit-sharing plan, group RRSP, 3 weeks’ paid vacation, paid sick days, company paid health, dental, vision, paramedical, life and travel insurance benefits, employee assistance program, and tuition reimbursement program.

We are sure to provide our employees with the systems necessary for long-term success , which includes your performance and communication tools. We have also modified our onboarding process to help integrate you into the company even before your first day, and we will help connect you with all of our current employees. Our Social Committee hosts virtual monthly activities, and we continue celebrating our successes while remote.

We care about giving back to the London community . Each employee is provided with 1 paid day per year to volunteer at any registered charity of their choice. We also provide monthly donations to charities that are meaningful to our staff. So far, we have donated over $50,000 for both local and national charities, all of which were selected by our employees.

Sound like a perfect fit for you? We think so too.

A culture of diversity and inclusion at Canaccede Financial Group Ltd. is imperative. We invite and encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Canaccede will provide accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. Additional accessibility information and contact information can be found on the company website at

Qualified candidates are encouraged to submit a resume and cover letter.

Thank you for considering a career with Canaccede Financial Group. We will contact those who have been selected for an interview.