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Technical illustrator Jobs in Vaughan, ON

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Technical illustrator • vaughan on

Last updated: 13 hours ago

Bilingual Technical Support Representative

Nevian Consulting & Placement Services IncBilingual Technical Support Jobs
Full-time

New opportunity for a junior professional Bilingual Technical Support Representative (French/ English) Level 1 for our client, a growing SaaS company building the next generation of communication s...Show more

Coordinator, Retail Marketing (VM)

adidasWoodbridge, CA
Full-time

Reporting to the Senior Manager, Retail Marketing, this role is responsible for supporting adidas retail performance by driving the seasonal VM strategy and developing/ coordinating visual merchand...Show more

Technical Recruiter (Remote)

RM Staffing B.V.Vaughan, ON, CA
Remote
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services...Show more

Technical Program Manager

businessIn-person
Full-time

HireArt is helping our client find a Technical Program Manager to lead and shape complex, high-impact engineering programs across the organization.In this role, you’ll operate with a high degree of...Show more

Marketing Assistant

Masters InsuranceVaughan, Ontario, Canada
Full-time

Founded in 1966, Masters Insurance has grown into one of Ontario's largest and most trusted independent brokerages.We specialize in tailored insurance and surety solutions for the construction indu...Show more

Technical Support Specialist

Randstad CanadaConcord, Ontario, CA
Permanent +1
Quick Apply

We’re looking for a Technical Support Specialist who thrives on solving problems, helping customers, and making an immediate impact in a fast-moving environment.The Technical Support Technician wil...Show more

Electrical Design Engineer - Associate

TalentSphereNorth York, ON, Canada
Full-time

An established and highly respected engineering consulting firm is seeking a.This is an excellent opportunity for someone who enjoys hands-on technical work, problem solving, and being involved in ...Show more

Technical Recruiter

BMO Financial GroupNorth York, ON
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show more

Sale executive, technical sales

Steam Sauna IncNorth York, ON, Canada
Full-time +1

Experience: 2 years to less than 3 years.Are you authorized to work in Canada?.Are you available to start on the date listed in the job posting?.Are you willing to relocate for this position?.Do yo...Show more

 • New!

Principal Engineer- Tunnel Practice (Canada)

AECOMThornhill, Ontario, Canada
Full-time

AECOM is actively seeking a Principal Engineer- Tunnel Practice for immediate employment in Markham, Ontario or Mississauga, Ontario, Canada.The responsibilities of this position include, but are n...Show more

Technical Trainer

Toromont CatConcord, ON, CA
Full-time +1

A Technical Training Instructor is responsible for identifying training requirements for both internal and external customers related to the Caterpillar product line.The instructor must then schedu...Show more

Sr Full Stack Developer

Trevor Frances RecruitmentVaughan, Ontario, .CA
Full-time
Quick Apply

Trevor Frances Recruitment is supporting a client in the search for a Senior Full Stack Developer.This role is suited for an experienced developer who brings strong technical expertise across both ...Show more

Remote Senior Java Engineer - AI Trainer

SuperAnnotateWillowdale, Ontario, CA
Remote
Full-time

As a Senior Java Engineer, you will work remotely on an hourly paid basis to review AI-generated Java code, architectural solutions, and technical explanations, as well as generate high-quality ref...Show more

Senior Azure Product Manager

Onico SolutionsRichmond Hill, Ontario, CA
Remote
Permanent

The Senior Azure Product Manager will engage with Microsoft Partner Managers, Account Teams, and other support personnel while utilizing their knowledge of Partner Center, Marketplace, EMSP, AAMP, ...Show more

Service Manager - Windows & Doors

Stage Windows & DoorsConcord, Ontario, Canada
Full-time
Quick Apply

Technical Service Manager - Windows & Doors.This role ensures efficient coordination of service activities, supports field service teams, and maintains a high level of customer satisfaction.The pos...Show more

HSE/Technical Quality Specialist

ATS AutomationWoodbridge, ON, CA
Full-time

Eligible for Annual Incentive Bonus .Health Care Benefits + $600 Health Care Spending Account .Employee Engagement Events (Employee BBQ’s and lunches, weekly snack day, etc.Employee Development Pro...Show more

Guidewire Developer – ClaimCenter

CognizantVaughan, ON, CA
Full-time

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive.And with projects at the forefront of innovation, you can build a vari...Show more

 • Promoted

Marketing Coordinator

Fish RecruitNorth York, Ontario, Canada
Full-time

We’re seeking a hands-on Creative Marketing Coordinator to produce high-volume, on-brand creative assets that drive paid media performance, social growth, and customer retention.This role works dir...Show more

Senior Environmental Engineer

HR à la carteConcord, ON, CA
Full-time +1
Quick Apply

Job Title Senior Environmental Engineer Location Concord, ON (On-Site) Employment Type Existing, Full-Time Permanent position Salary Range $110K – $130K At Groundwater Environmental Management Serv...Show more

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Bilingual Technical Support Representative

Bilingual Technical Support Representative

Nevian Consulting & Placement Services IncBilingual Technical Support Jobs
21 days ago
Job type
  • Full-time
Job description

Description

New opportunity for a junior professional Bilingual Technical Support Representative (French/ English) Level 1 for our client, a growing SaaS company building the next generation of communication solutions for the modern business. This is an In Office role at their location in North York, ON - steps away from the subway. Hours: Monday - Friday (8.00 am - 4.00 pm and 9.00 am - 5.00 pm, 2 shifts). Salary: 50K with full benefits

Responsibilities

Our client, is a SaaS company building the next generation of communication solutions for the modern business that harnesses the power of data, analytics, and a simple user interface to organize, distribute and publish content that is dynamic, relevant and personalized. They are an industry-leading secure cloud content management and distribution platform that supports SMB and Enterprise allowing any business to easily take their critical information and present it to customers, employees, and decision makers either on demand or by scheduling. Featuring an off-the-shelf or customized platform, that creates immediate visibility to core business metrics, communications, or simply information to keep key employees informed by bringing data, analytics, and communications to the forefront that empower employees to be more knowledgeable, productive and informed. Their best-in-class user interface combined with their cloud platform turn any existing TV, digital display, dashboard, desktop or mobile device, anywhere in the world, into a powerful communication medium that is relevant and personalized.

In this role you will be responsible for on-boarding of customers, solving real world customer problems, troubleshooting, and assisting sales team with technical questions.

  • Respond to answering of tickets that are open by our customers in a professional and timely manner
  • Document meaningful notes and details for resolutions in IT documentation / incidents/ requests/ problems into HubSpot Ticketing Platform
  • Reporting and Proactive monitoring customers end points/ devices/ online or offline status and report and trouble shoot issues that are affecting up time
  • Provide reports on particular and specific customers and up time analytics, trouble shooting and tickets
  • Communicate technical findings via Teams and Reporting in HubSpot to keep interdepartmental teams informed on vital developments and issues affecting our customer base
  • Log and track reported issues to IT and vendors to troubleshoot and resolve various problems
  • Communicate proactively to ensure the end user is aware of status and next steps
  • Provide exceptional customer service through courteous, prompt, and accurate communication. Use customer soft skills to address upset customers and remediate complainants without the need for supervisor involvement
  • Ability to work non-standard hours, weekends, and on-call as necessary
  • Other duties as assigned

Qualifications

  • Must be fluent in both English and French (verbal and written)
  • Minimum 1 year of direct end-user support experience, including Microsofts
  • Windows, PC Hardware, LAN/ Wi-Fi Networks, mobile devices, Office applications, and remote user support experience
  • Experience with Microsoft Servers, Windows Operating System, Chrome S, Chromium
  • Understanding of Computer Networks Firewalls
  • Great critical thinking skills, problem solving, curious individual who likes to dig in and understand challenges, works through them and is committed to being adaptable
  • Excellent overall communication skills and interpersonal skills
  • Lifelong learner, staying current with system information, changes and updates