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Technical engineer Jobs in Toronto, ON

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Technical engineer • toronto on

Last updated: 1 day ago

Technical Support Analyst

Onico SolutionsEtobicoke, ON
Full-time

The Technical Support Analyst is responsible for providing technical support via phone, email or portal to enterprise customers for their IT issues.Service Desk environment is preferred.Ability to ...Show more

Technical Consultant - DevSecOps

hireVouchToronto, Ontario, USA
Full-time

As a Technical Consultant, you'll act as both a solution architect and delivery engineer for enterprise customers adopting the Forge platform.This role combines technical consulting, solution desig...Show more

Staff Technical Support Engineer

Royal Bank of Canada>TORONTO, Canada
Full-time

As a Staff Engineer within RBC Borealis' Lumina Production Engineering team, you will be responsible for providing expert-level support for critical systems and services, you will also serve as a t...Show more

Staff Technical Support Engineer

0000050007 Royal Bank of CanadaRBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
Full-time

As a Staff Engineer within RBC Borealis' Lumina Production Engineering team, you will be responsible for providing expert-level support for critical systems and services, you will also serve as a t...Show more

Millwork Engineer / Mozaik Technical Designer

Moralia Inc.Toronto, ON, CA
Full-time +1
Quick Apply

Millwork Engineer / Mozaik Technical Designer.Moralia is a Canadian luxury millwork and interior design brand.We design and manufacture refined kitchens, closets, wall systems, and architectural in...Show more

Member of Technical Staff (Applied AI Engineer)

MLabsToronto, ON, CA
Full-time
Quick Apply

Our client is a high-growth, open-source infrastructure provider dedicated to the advancement of AI agents and web-based applications.By developing sophisticated browser infrastructure, the organiz...Show more

Technical Support Engineer (Remote Opportunity, Canada-wide)

iNTERFACEWAREToronto, ON, CA
Remote
Full-time
Quick Apply

Our Customer Solutions team is growing, and we’re looking to add a Technical Support Engineer! If you enjoy solving complex technical problems, collaborating with customers, and using your creativi...Show more

Technical Product Manager

0017 eBay Canada TechnologyToronto
Full-time

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world....Show more

Design Verification Engineer - technical lead, Annapurna Labs

Amazon Development Centre Canada ULCToronto, Ontario, CAN
Full-time

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, and our Custom Silicon organization is revolutionizing how we deliver cloud services to our customers...Show more

Workday Technical Lead

Financial Services Regulatory Authority of OntarioToronto, ON
Full-time

As FSRA’s Workday Technical Lead, the position is accountable for the enterprise-wide technical ownership, architecture, and governance of the Workday platform.The position defines enterprise desig...Show more

Senior Cloud Engineer (Technical Lead)

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.In partnership with the Customer Insights Data and Analytics teams and our IT partners the Data...Show more

Technical Recruiter

BMO Financial GroupToronto, Ontario Canada
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show more

Technical Recruiter

Hire DigITalentToronto, ON, Canada
Full-time

We are seeking a dynamic and experienced IT Recruiter to join our team.The ideal candidate will have a proven track record of sourcing and recruiting top technology talent across various industries...Show more

Technical Writer

UpstaffToronto, ON, ca
Full-time

Professional services / consultant engagement.Toronto Port Authority is seeking a.Writer to support the development, revision, and maintenance of high-quality documentation for the organization, wi...Show more

Technical Director

Sago MiniToronto, ON, CA
Full-time
Quick Apply

Sago Mini is an award-winning company devoted to play.With three subscription services and over 10 million monthly active users, Sago Mini creates apps that seed imagination, grow wonder, and bring...Show more

Technical Recruiter

Randstad CanadaToronto, Ontario, CA
Temporary
Quick Apply

We’re seeking an experienced Recruiter (Experienced Talent Acquisition Senior Associate, Technology) to provide temporary recruitment overflow support to our Consulting practice.This is an exciting...Show more

Technical Writer

Apollo Health And Beauty CareToronto, ON, CA
Full-time

Director of Technical Services is responsible for authoring, reviewing, and maintaining accurate, clear, and compliant technical documentation to support Apollo Health and Beauty Care’s research, d...Show more

Technical Implementation Manager

Odaia Intelligence Inc.Toronto, ON, CA
Full-time +1
Quick Apply

Technical Implementation Manager Full-Time / Permanent ABOUT ODAIA ODAIA noun o·da·ia | \ 'oh-day-yeah \ An Ancient Greek word referring to “tools of the trade.To learn more visit odaia.ODAIA deliv...Show more

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Technical Support Analyst

Technical Support Analyst

Onico SolutionsEtobicoke, ON
30+ days ago
Job type
  • Full-time
Job description

Technical Support Analyst

The Technical Support Analyst is responsible for providing technical support via phone, email or portal to enterprise customers for their IT issues.

Qualifications

Work Experience

  • 2-4 years of experience in technology support roles
  • 2-4 years of experience working in a Service Desk environment is preferred

Specific Competencies:

  • Ability to effectively translate technical information and procedures to customers
  • Troubleshooting and analytical skills with capacity to accurately identify and assess problems before providing accurate solutions
  • Dedicated to providing quality customer support to consistently meet customer expectations by providing service beyond expectation
  • Excellent communication, both written and verbal, interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse group of individuals
  • Team player with the ability to remain productive within time-sensitive and fast-paced environment
  • Demonstrate strong service and detail oriented skills
  • Strong experience and knowledge supporting all Windows Clients, MS Office Products, Outlook
  • Excellent knowledge of computer hardware
  • Knowledge of TCP/IP, Ethernet
  • Experience with configuring computers and mobile devices
  • Ability to assist with training of Service Desk members and other collaborative activities
  • Demonstrate experience with Microsoft products
  • Demonstrate willingness and ability to increase skill set and willingness to take on additional tasks and responsibilities
  • Aptitude for technology as well as being an effective team member

Key Responsibilities:

  • Liaise between resolver and other teams within the organization to provide world class customer service
  • Provide technical IT related support to a diverse group of clients via phone, email or portal
  • Diagnose and resolve problems and issues at a more advanced level with focus and attention to detail
  • Provide suggestions for improving Global Service Desk operations and assisting with documentation
  • Log all calls to the Service Desk maintaining complete documentation of problem cause, impact, and resolution
  • Prioritize problems; escalate high priority requests in a timely manner
  • Develop an understanding of the customer’s environment and maintain technical knowledge
  • Follow-up with clients to ensure resolution is complete and timely
  • Dispatch technical service regarding hardware problems

This is a short term 4 week contract role located in Etobicoke, ON with a possible extension