- Search jobs
- North York, ON
- technical engineer
Technical engineer Jobs in North York, ON
Create a job alert for this search
Technical engineer • north york on
- Promoted
Technical Support Engineer
iNTERFACEWAREToronto, ON, CanadaTechnical Support Engineer
Pathway CommunicationsMarkham, ON, CATechnical Support Engineer
Apex SystemsToronto, ON- Promoted
Technical Support Engineer
PayMyTuitionToronto, ON, Canada- Promoted
Technical Consultant / SW Engineer
ZafinToronto, ON, Canada- Promoted
Senior Technical Support Engineer
ZipToronto, ON, Canada- Promoted
Technical Support Engineer- Canada
AutofleetToronto, ON, Canada- Promoted
Technical Consultant / SW Engineer
Zafin and Fasken Martineau DuMoulin LLPToronto, ON, Canada- Promoted
Technical Support Engineer (Hybrid)
RootlyToronto, ON, Canada- Promoted
Technical Sales Engineer
Collars ConsultantsMarkham, York Region, Canada- Promoted
Senior Technical Support Engineer
ZipHQ, Inc.Toronto, ON, Canada- Promoted
Technical Support Engineer- Canada
Autofleet, Ltd.Toronto, ON, Canada- Promoted
Technical Account Engineer
Plume DesignToronto, ON, Canada- Promoted
Senior Technical Engineer
Cpus Engineering Staffing Solutions Inc.Toronto, ON, Canada- Hamilton, ON (from $ 124,934 to $ 214,513 year)
- Burnaby, BC (from $ 90,338 to $ 166,500 year)
- Guelph, ON (from $ 73,009 to $ 160,742 year)
- Brampton, ON (from $ 71,214 to $ 155,610 year)
- Calgary, AB (from $ 78,440 to $ 154,527 year)
- London, ON (from $ 65,000 to $ 153,923 year)
- Toronto, ON (from $ 72,958 to $ 153,784 year)
- Oakville, ON (from $ 74,950 to $ 152,544 year)
- Mississauga, ON (from $ 58,238 to $ 151,532 year)
- Vancouver, BC (from $ 72,275 to $ 150,438 year)
Popular searches
Technical Support Engineer
iNTERFACEWAREToronto, ON, Canada- Full-time
Job Description
Job Description
Reporting to the Vice President of Customer Solutions, the Technical Support Engineer will resolve client issues via email, phone, and video while proactively finding ways to prevent future issues through proactive support and monitoring.
We’re looking for a creative problem-solver with a client-first mindset who thrives on collaboration, but can also excel independently. If you’re motivated by troubleshooting and delivering effective solutions, we’d love to hear from you.
Key Responsibilities :
- Take full ownership of customer issues without supervision.
- Receive and perform triage on all incoming customer support tickets.
- Resolve technical issues in a timely manner, providing exceptional customer support from beginning to end.
- Develop and maintain excellent relationships with all our existing and future customers.
- Help in continuously improving the support service to maintain a high level of customer satisfaction.
- Assist with customers with transfer request and initial setup.
- Assist with the development and maintenance of IguanaX online training and documentation.
- Night and weekend on-call duty required : Be part of a 24 / 7 team that provides on-call support. Very rarely fielding an off-hours emergency call (less than four calls per year on average).
What You’ll Bring :
About iNTERFACEWARE
For over 20 years, iNTERFACEWARE Inc. has been the backbone of healthcare IT. We’ve successfully completed over 26,000 implementations, making our integration solutions more powerful and widespread than any other platform in the healthcare ecosystem. Our technology enables organizations to exchange data effortlessly and streamline workflows, helping to improve efficiency across the healthcare industry and beyond.
Our Core Values
Our Work Environment
iNTERFACEWARE is an equal opportunity employer committed to providing accommodations for persons with disabilities and supporting diversity and inclusion within our work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable interview process.
Powered by JazzHR
hvckKTC64w