Technical coordinator • victoria bc
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.This is a varied, customer-focused... Show more
We are seeking a highly experienced DevOps Architect with strong Salesforce expertise to lead the migration of DevOps and release management processes from Azure DevOps to an on-premise toolset.Thi... Show more
Procurement & Production Coordinator.Eden Projects is one of Vancouver Island's premier outdoor living design-build studios, based in Victoria, BC.For 20 years we've designed and built bespoke,... Show more
Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that matter.At Cayenta, Support is about solving problems, building knowledge, and continuously improving ho... Show more
With more than 100 sorting stations and operations across three continents,.Canada’s leader in last-mile logistics.Your Role: At the Heart of the Chain.Assistin unloading trailers and verify freigh... Show more
Shifts ranging anywhere from 3 hours up to 12 hours.Flexible working hours - Select your own shifts.PPE provided (Personal protective equipment).Ongoing shifts in order to build close relationships... Show more
Salary Range: $80,000 - $95,000.Our client is a well-established architecture practice based in Victoria, recognized for delivering thoughtful, community-focused design across Vancouver Island and ... Show more
Leisure Coordinator - Sunday - Thursday.Now Hiring: Leisure Coordinator.Cherish at Central Park – Langford, BC.Cherish at Central Park is seeking a.This role focuses on planning activities, coordin... Show more
Location: Halifax, NS and Victoria, BC.Employment Type: Part-Time, Permanent (Three Days a Week).Annual Salary: $45,000 - $47,000.BMT is dedicated to tackling the most crucial engineering challeng... Show more
We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continu... Show more
Are you an experienced Technical Writer with adequate knowledge of the field? This role maybe a good fit for you.As part of the AJISS Coastal Support team, the Technical Specification Writer will s... Show more
We are a professional family living in Victoria, British Columbia, with two school-aged boys.We are seeking a proactive and highly organized Family Assistant to help manage the practical details of... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
Are you ready to take off and start a new and exciting career in the aviation industry?.If so, we want to chat with you!.Our operation in Victoria is taking flight and provides our team member... Show more
Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health.With 110+ clinics across Canada, our teams work collabor... Show more
Sunday to Thursday (70 hours bi-weekly).Pacifica Housing has been providing safe and affordable homes for almost 40 years.We are a rapidly growing organization dedicated to meeting the housing and ... Show more
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more
Water Treatment Engineer .This position may be based in .Kelowna, Burnaby, or Victoria .Technical Leads and multidisciplinary teams across British Columbia.Serve as a senior technica... Show more
At AbeBooks, we are reimagining how customers discover the millions of printed works available from sellers across the world.As a Senior Product Manager - Technical, you will define the strategic v... Show more
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.
This is a varied, customer-focused position involving technical support, infrastructure, system maintenance and hands-on work at client locations. The successful candidate will be comfortable working across multiple technologies and taking ownership of issues through to resolution.
The Role
Serve as a technical contact for customers and provide effective solutions to their IT requirements.
Attend customer premises when required to diagnose faults, complete repairs and carry out scheduled maintenance.
Manage support cases and service requests using the company's Service Desk platform.
Keep customers informed throughout the support process in accordance with agreed service levels.
Escalate significant incidents and issues requiring Management intervention.
Review daily priorities and manage your workload to ensure required actions are completed.
Monitor the condition and performance of customer environments and ensure business requirements continue to be met.
Carry out the installation, configuration, testing, maintenance and repair of hardware and software.
Keep technical records, tickets and documentation up to date.
Take ownership of urgent and high-priority incidents, whether handled remotely or on-site.
On Offer:
Salary of £30,000 - £40,000 per year, dependent on experience.
40 days' annual paid holiday.
Applicants should have at least 5 years' experience in a relevant IT role and be confident working with:
Cyber Essentials and GDPR security standards, including implementation and configuration (mandatory).
Microsoft 365 applications and cloud services, particularly Email, SharePoint, Teams and OneDrive (mandatory).
Intune, Remote Monitoring and Management platforms and telephone systems.
Network infrastructure including routers, switches, access points, DHCP, DNS, TCP/IP, firewalls and VLANs.
External technology partners and service providers, with the ability to coordinate support where required.
IT industry standards, processes and best-practice procedures.
Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
Azure administration and implementation.
Windows 10, Windows 11 and Mac environments.
Different customer builds, imaging and deployment requirements.
Strong customer service skills together with clear written and verbal communication.
Independent technical troubleshooting and problem-solving.
Working effectively within a team while being capable of managing tasks independently.
