Technical communicator Jobs in Toronto, ON

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Technical Architect

role at

Mphasis .

As a Salesforce Technical Architect, you will be part of a team delivering the most creative, sophisticated, and challenging applications on the force.com platform. You should be part of the functional project team responsible for owning and executing the delivery of custom solutions that are uniquely tailored to the business needs. Our solutions utilize technical aspects of all areas of the Salesforce.com platform, and require the highest quality implementations built for scale, efficiency, and a great customer experience. You will work directly with the client to understand their needs and detailed requirements and will be responsible for designing a robust solution to meet those needs, eventually communicating that solution in a clear and professional manner to client stakeholder executives. This role will interact closely with external systems and infrastructure and lead multiple technical projects or developer resources simultaneously. The Technical Architect is ultimately responsible for the technical excellence of any project that you are on.

Years of experience needed

10 or more years of Salesforce experience with technical implementations.

Technical Skills

Solid understanding of and detailed experience with Salesforce.com architecture and APIs

BA or BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience is preferred.

Ability to be highly productive, both working alone and in close collaboration within a team, able to multi-process and thrive in a fast‑paced, customer‑driven, sometimes unpredictable but always fun and engaging environment

Experience with OmniStudio is required

Experience in Industries CPQ Communications, Media and Energy and Utilities CME

Experience completing multiple Salesforce implementation projects requiring integration to legacy systems using Salesforce APIs.

Salesforce experience, LWC, Aura, Sales and Data Cloud hands‑on experience

Experience completing multiple Salesforce implementation projects requiring original code development

Ability to quickly acquire new technical expertise both within the SFDC platform and in related technologies such as client‑side scripting libraries

Strong understanding of relational database structure and functionality

Responsibilities

Work directly with customers to define requirements and present solutions

Responsible for directing and managing developer resources to accomplish project goals

Responsible for developing in Apex, Lightning, Visualforce, React, and other technologies to build customized solutions that support business requirements and drive key business decisions

Leading technical design sessions and writing technical design documents.

Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement

Managing technical scope and client expectation.

Design and develop integrations between applications and other systems as may be required by customers

Responsible for providing hands‑on expert level assistance to developers for technical issues.

Preferred, but not required

Active in the Salesforce Community in the form of blogs, stack exchange posts, and the like. Lead thought and design on the platform.

Consulting Experience

Technical project management experienceExperience with RESTful web services

Salesforce Domain Specialist and Architect certifications

Professional experience owning the end‑to‑end Software, Systems Development Lifecycle including structured code management, environment management, continuous integration

Telecom industry experience

Certifications Needed

Salesforce Architect Certifications

Salesforce Certified Application Architect or Salesforce Certified System Architect

Salesforce Omnistudio Developer good to have

Salesforce Certified Industries CPQ Developer good to have

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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