Technical communicator Jobs in Toronto, ON

Our Story & Purpose:We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:VanCity is modernizing financial systems with secure, real-time, and scalable solutions. We are seeking an Integration Technical Lead to drive the design, development, and optimization of secure, real-time backend systems that connect to our financial platforms at scale. This role combines hands-on technical leadership with strategic guidance to deliver seamless end-to-end solutions integrating enterprise platforms, APIs, and third-party services.

This is aFull-time, Permanent role will report directly to Senior Manager, Integration Platform. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.

How You'll Make an Impact:

• Leading the design and implementation of enterprise‑grade integration solutions, with a strong emphasis on real‑time APIs, backend services, and event‑driven architectures
• Ensuring solutions are scalable, secure, and aligned with enterprise standards and best practices; API & Backend Expertise Act as the technical authority for API‑first and backend integration design
• Ensuring seamless End‑to‑End Integration Design, reliable data flow across internal platforms, core systems, and external partners, supporting both synchronous (API) and asynchronous (event/messaging) integrations.
• Evolving integration standards, reference architectures, and reusable components to drive consistency, quality, and delivery velocity across teams; Standards, Reusability & Governance Develop
• Executing an integration platform roadmap focused on modernization, performance, reliability, security, and regulatory compliance
• Leading and mentoring cross‑functional engineering teams through the full integration lifecycle from discovery and design through delivery, release, and operational support
• Overseeing cross‑functional collaboration partnership closely with Product, Data, Operations, Security, Risk, and Compliance teams to ensure integration solutions meet both technical and business requirements
• Overseeing vendor‑delivered solutions and external integrations, ensuring architectural alignment, quality, and long‑term maintainability
• Monitoring, documentation, supportability, and incident management to ensure high availability and regulatory compliance in production environments

What You’ll Bring to the Team:

• Bachelor’s, or master's degree in computer science, Engineering, or related field.
• 12+ years of experience designing and leading high-scale, high-availability backend/API systems.
• Proven ability to mentor engineers, lead technical discussions, and influence architectural decisions for integration solutions.
• Proven experience leading development team, technical design and delivery for complex integration initiatives across multiple domains. Deep expertise in API design, backend services, and distributed systems.
• Strong experience with event‑driven architectures, including messaging, streaming, and asynchronous processing patterns.
• Hands‑on experience with cloud‑native and serverless architectures, preferably on Microsoft Azure.
• Strong understanding of security, authentication, authorization, and data protection for APIs and integration platforms.
• Experience working in regulated or complex enterprise environments (financial services experience is a strong asset).
• Excellent problem‑solving, communication, and collaboration skills.

Extra Skills That Set You Apart:

• Experience leading or overseeing migrations from MuleSoft to Azure Integration Services, including defining migration strategy, target architectures, and transition plans across teams.
• Experience defining and enforcing performance tuning, monitoring, and observability standards across Azure integration platforms, including proactive reliability and cost‑optimization strategies.
• Experience operating in hybrid integration environments, supporting multiple platforms (e.g., MuleSoft and Azure) during phased modernization or transformation initiatives.
• Exposure to financial services, banking, or other regulated industries, with an understanding of compliance, auditability, and risk considerations in integration design.

Exposure to financial services, banking, or regulated industries

You’ll Thrive Here If You Are:

• Team Player: Works well in a collaborative environment, contributing positively to team goals and supporting peers.
• Eagerness to Learn: Open to feedback, mentorship, and continuous growth in backend development and integration technologies.
• Communication: Able to clearly share ideas, ask questions, and update teammates on progress or blockers.
• Problem-Solving Mindset: Approaches challenges with curiosity and persistence, seeking help when needed.
• Adaptability: Comfortable working in a fast-paced environment and learning new tools, platforms, and practices.
  
  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $113,100 to $139,650 per annum.The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

***Position posted until filled***

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.