Technical communicator Jobs in Burnaby, BC

• Technical Product Manager

Opportunity Snapshot

Pixieset is looking for a technically fluent Product Manager to help shape and deliver the platform capabilities that support over 1 million photographers and creative professionals worldwide.

Working across two Platform engineering teams, you’ll help turn complex technical problems into clear product decisions and practical solutions. You’ll work closely with Engineering, Product, Design, and company leadership to understand the problem we’re solving, navigate trade-offs, establish clear direction, and keep important initiatives moving forward.

This role is ideal for someone who combines strong technical intuition with curiosity about customers and the business. You may already be working in Product, or you may come from an Engineering or technical background and be looking to deepen your product craft.

Your Impact

• Help shape product direction and own day-to-day product execution across two Platform engineering teams
• Quickly develop context on complex technical problems and translate them into clear product decisions, priorities, and requirements
• Work closely with Engineering to understand technical constraints and tradeoffs while keeping decisions anchored in customer and business needs
• Bring clarity to ambiguous problems by synthesizing input, making recommendations, and driving decisions forward
• Build strong relationships across Engineering, Product, Design, and Leadership to align stakeholders, navigate dependencies, and keep initiatives moving
• Break complex projects into clear milestones and incremental releases, balancing speed, scope, quality, and long-term maintainability
• Create clear product requirements, concepts, and low-fidelity wireframes where needed to communicate intent and validate solutions
• Maintain strong visibility into project status, risks, dependencies, decisions, and upcoming milestones
• Support thoughtful rollouts, migrations, and releases for platform capabilities that span multiple Pixieset products
• Use customer, business, and product signals to continuously improve the capabilities your teams own

Role Requirements

• 2+ years of Product Management experience, or equivalent experience owning and delivering software products or technical initiatives
• A strong technical foundation developed through Engineering, Computer Science, Technical Product Management, or equivalent hands-on experience
• Ability to understand software systems, technical constraints, and engineering tradeoffs without losing sight of the customer or business problem
• Strong product judgment and comfort making decisions with incomplete information
• Excellent written and verbal communication skills, with an ability to distill complexity into clear recommendations and direction
• Demonstrated ability to build strong relationships and work effectively across Engineering, Product, Design, and senior stakeholders
• Highly adaptable, curious, and comfortable operating in a fast-moving environment where priorities and context can evolve
• A bias toward action, simplicity, and incremental delivery

What We Offer

• Hybrid work environment (2 in-office days per week)
• 4 weeks of annual vacation & paid time off for office holiday closure
• RRSP matching
• $2,000 annual health & lifestyle spending account
• $1,000 annual education budget
• $1,000 annual charitable donation matching
• Comprehensive benefits: extended health, critical illness, long-term disability & life insurance
• Company-issued MacBook & home office budget
• Anniversary rewards & complimentary Pixieset premium account
• Team-building activities & company-wide events

The typical salary range for this position is CAD $95,000 - $131,250 annually. Salary offered will be based on skills, experience, and market data.

Working at Pixieset

At Pixieset, we’re passionate about empowering photographers and creative professionals with the tools they need to showcase their work and grow their businesses. Our all-in-one platform makes it easy to create stunning online galleries, sell finished work, build an online presence, and manage business operations seamlessly.

Our culture is built on collaboration, continuous learning, and innovation. We foster open feedback, knowledge sharing, and creative problem-solving, while valuing dedication, work-life balance, and the power of technology to simplify complex challenges. With a strong emphasis on thoughtful business practices and career growth, we provide endless opportunities to develop and make an impact as we expand our suite of products.

We take pride in being continuously certified as a Great Place to Work™, fostering a diverse and inclusive environment where different perspectives and experiences help us build a stronger team, product, and company. We love what we do—and the people we do it with. As part of our team, you'll take on exciting projects, collaborate with talented and passionate colleagues, and play a key role in bringing our ambitious product roadmap to life.

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