Technical communicator • burnaby bc
Job Title:</b> M365 Technical Lead <p><b>Location:</b> Vancouver, British Columbia, Canada<br /> <b>Work Mode:</b> Onsite<br /> <b>Experience:&... Show more
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Location: Vancouver, British Columbia, Canada
Work Mode: Onsite
Experience: 10 15 Years
We are seeking an experienced M365 Technical Lead to lead the design, development, implementation, and support of Microsoft 365 collaboration solutions, with a strong focus on SharePoint Online, Power Platform, and Copilot Studio. The ideal candidate will provide technical leadership, mentor development teams, drive governance and best practices, and deliver enterprise-grade collaboration solutions while ensuring security, compliance, and operational excellence.
Key ResponsibilitiesLead the end-to-end delivery, implementation, and support of Microsoft 365 collaboration solutions across SharePoint Online, Power Platform, and Copilot Studio.
Collaborate with business stakeholders, architects, analysts, and application owners to gather requirements and translate them into scalable technical solutions.
Design and implement SharePoint Online environments, including hub sites, site collections, lists, libraries, pages, metadata, content types, search, permissions, governance, and lifecycle management.
Develop and maintain SPFx web parts, extensions, and reusable components using React, TypeScript, JavaScript, REST APIs, and Microsoft Graph.
Build enterprise applications and workflows using Power Apps, Power Automate, connectors, approvals, and Power Platform governance.
Configure, deploy, and support Copilot Studio agents using SharePoint knowledge sources while ensuring secure authentication and permission-aware access.
Support Microsoft 365 Copilot adoption through self-service agents, knowledge retrieval, FAQ automation, and productivity solutions.
Lead SharePoint migrations, modernization initiatives, InfoPath replacement, workflow conversions, and Power Platform enhancements.
Troubleshoot issues related to SharePoint Online, SPFx, Microsoft Graph, Power Platform, permissions, workflows, connectors, and Copilot Studio.
Conduct code reviews, mentor technical teams, enforce governance standards, and ensure adherence to release management processes.
Prepare technical documentation including solution designs, deployment guides, SOPs, runbooks, release notes, and knowledge articles.
Participate in ITIL processes including Incident, Problem, Change, Release, and Knowledge Management.
Ensure Microsoft 365 security, compliance, governance, and best practices are implemented across collaboration platforms.
10 15 years of IT experience with strong expertise in Microsoft 365 technologies.
Hands-on experience with SharePoint Online Administration and Development.
Strong knowledge of SharePoint architecture, information architecture, permissions, governance, metadata, search, content types, and lifecycle management.
Experience developing SPFx solutions using React, TypeScript, JavaScript, HTML5, CSS3, REST APIs, Microsoft Graph, and PnP PowerShell.
Strong experience with Power Apps, Power Automate, Power Platform governance, workflow automation, connectors, approvals, and ALM.
Experience with Copilot Studio including agent creation, configuration, deployment, SharePoint knowledge integration, and operational support.
Knowledge of Microsoft 365 Copilot, SharePoint Agents, and AI-powered collaboration solutions.
Experience with SharePoint migrations, modernization projects, workflow conversions, and Microsoft 365 application support.
Familiarity with Microsoft 365 Security & Compliance, DLP, Sensitivity Labels, permissions, and governance.
Experience with Azure DevOps, GitHub, CI/CD, source control, release management, and technical documentation.
Understanding of Entra ID (Azure AD), Azure Services, App Registrations, API Permissions, and Microsoft integrations.
Strong communication, stakeholder management, leadership, mentoring, and problem-solving skills.
Experience working in Utilities, Regulated Enterprises, Managed Services, or SaaS environments.
Knowledge of Microsoft 365 governance, monitoring, reporting, and operational best practices.
Experience implementing enterprise collaboration and digital workplace solutions.
Microsoft 365, SharePoint Online, SPFx, Power Apps, Power Automate, Copilot Studio, Microsoft Graph.
