Technical communicator • victoria bc
Our client is an established international high-tech organisation and fully-fledged Managed Service Provider supporting a diverse range of well-known businesses.They are seeking an experienced Tech... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Location: Halifax - Wilkinson, CanadaIn fast changing markets, customers worldwide rely on Thales.Thales is a business where brilliant people from all over the world come together to share ideas an... Show more
Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more
About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services.We accelerate business transformation for our customers.Our expertise in strateg... Show more
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Our Advisors are customer-centric and able to connect with people in a relatable way.As an esse... Show more
We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continu... Show more
Senior Marine Systems Engineer.Halifax, NS, Ottawa, ON, or Victoria, BC.BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals w... Show more
Are you an experienced Technical Writer with adequate knowledge of the field? This role maybe a good fit for you.As part of the AJISS Coastal Support team, the Technical Specification Writer will s... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
We’re Hiring – Office Administrative Assistant.ServiceMaster Restore of Victoria.Office Administrative Assistant.This is a dynamic role supporting the day-to-day operations of our property restorat... Show more
We are looking for an Outside Sales Executive to expand Hästens' presence across the US by identifying new business opportunities, building strong retail partnerships, and driving sales growth.This... Show more
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Waterworth is a scaling SaaS company known for utility financial planning, located in Victoria, BC.We empower more than 400 municipalities across North America to take control of their financial fu... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Water Treatment Engineer .This position may be based in .Kelowna, Burnaby, or Victoria .Technical Leads and multidisciplinary teams across British Columbia.Serve as a senior technica... Show more
My client is a growing Canadian environmental consulting firm who is seeking a.The immediate mandate is to strengthen senior-level capability, provide depth and continuity within a small GIS team, ... Show more
Our client is an established international high-tech organisation and fully-fledged Managed Service Provider supporting a diverse range of well-known businesses. They are seeking an experienced Technical Support Engineer who can provide dependable technical support while confidently handling hands-on work at customer locations.
This is a practical and varied position for someone who enjoys troubleshooting, working with different technologies and providing a high level of service to customers.
What You'll Be Doing
Take ownership of customer technical queries and provide appropriate support.
Travel to customer sites to investigate faults, implement fixes and complete maintenance activities.
Manage incoming support tickets and requests through the Service Desk platform.
Keep customers informed about progress and resolution times in accordance with SLAs.
Escalate serious or business-critical incidents when required.
Plan and manage daily priorities to ensure work is completed efficiently.
Monitor customer systems and environments and ensure their technology continues to support business requirements.
Install, configure, test, maintain and repair IT equipment and software.
Maintain clear records of technical activity, ticket updates and outstanding tasks.
Deal with urgent incidents both remotely and on-site.
Benefits
Salary between £30,000 and £40,000 per year, based on experience.
40 days' annual leave.
You should have a minimum of 5 years' relevant IT experience and be comfortable working across a broad technical environment, including:
Cyber Essentials and GDPR security standards, with hands-on implementation experience (mandatory).
Microsoft 365, including Email, SharePoint, Teams and OneDrive (mandatory).
Intune, RMM technologies and telephone systems.
Installation and maintenance of networks, including switches, routers, APs, DHCP, DNS, TCP/IP, VLANs and firewalls.
Working alongside external suppliers and service providers to resolve technical matters.
Following established procedures and recognised IT best practices.
Windows Server 2016, 2019 and 2022, including Group Policy and security settings.
Azure administration and implementation.
Windows 10, Windows 11 and Mac systems.
Client-specific builds, imaging and deployment.
Strong communication skills and a customer-focused approach.
The ability to investigate and resolve technical problems with minimal supervision.
A collaborative and reliable approach to teamwork.
