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Are you a detail-oriented administrative professional looking for a fast-paced, engaging role? Our client, a leading logistics provider, is seeking an Operations Administrator to support their Pickering Service Centre. In this role, you will be the backbone of the local operations team, ensuring seamless document processing, excellent customer service, and efficient driver check-ins. If you thrive in a dynamic environment and love keeping things moving, we want to hear from you!

Location: Pickering, ON - 100% Onsite

Term: Full-Time Temporary Contract for upto 6 months

Hours: Monday to Friday, 09:30–18:00 EST

Compensation: $24.04 / hour

Advantages
- Competitive Pay: Steady daytime hours at a competitive rate of $24.04/hour.
- Foot in the Door: Gain valuable experience with a major player in the supply chain and transportation industry.
- Strong Team Culture: Work in a collaborative environment where mentorship and teamwork are highly valued.
- Convenient Location: Fully onsite role based in Pickering with a stable, predictable Monday-to-Friday schedule.

Responsibilities
- Customer Support: Provide excellent customer service and problem resolution in accordance with company policies.
- Customs & Compliance: Verify and process Customs documents. Image documents efficiently, create ACE trips for Southbound drivers, and collaborate with brokers and customs on uncleared Northbound shipments.
- Data Entry & Auditing: Handle high-accuracy data entry (including freight bill entry). Audit Bills of Lading (BOLs) and delivery receipts for regulatory compliance.
- Driver & Contractor Coordination: Perform Driver Check-Ins and review driver collect shipments. Review Contractor Settlement Sheets and bill accessorial service charges back to customers.
- Scheduling: Coordinate and schedule pick-ups and delivery appointments via phone, email, and customer portals.
- Team Collaboration: Assist with mentoring new Operations Associates and support the broader operations team with ad-hoc administrative tasks.

Qualifications
- Education: High School Diploma or GED equivalent is required.
- Experience: Minimum of one (1) year of experience in administration, customer service, or a related office field.
- Industry Knowledge: Experience in the transportation or Less-Than-Truckload (LTL) industry is a strong asset.
- Tech Savvy: Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook). Willingness to learn proprietary logistics software.
- Skills: Excellent time-management, organizational, and problem-solving skills with a sharp eye for detail. Strong verbal and written communication skills.

Summary
If you believe you are the best fit for this role, please directly apply online.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.