Services Jobs in Hamilton, ON

Description

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The Business Development Manager is responsible for driving growth of the Substation Service, Modernization, and Lifecycle Management business across North America. The role focuses on identifying new business opportunities, developing strategic customer relationships, expanding market penetration, and converting installed-base intelligence into profitable service and modernization projects. You will work closely with customers, engineering, operations, field service teams, product groups, and commercial stakeholders to develop innovative solutions that address asset reliability, obsolescence, sustainability, and grid modernization challenges. The position plays a key role in supporting long-term growth while strengthening the company's position as a trusted lifecycle partner for utilities, industrial customers, and infrastructure operators.

How You’ll Make an Impact

• Develop and execute business development strategies to grow the substation service and modernization portfolio.
• Identify, qualify, and advance new business opportunities within utilities, renewable energy, industrial, transportation, and commercial markets.
• Drive revenue growth through lifecycle services, retrofit projects, upgrades, replacements, repairs, and long-term service agreements.
• Build and maintain a robust opportunity pipeline to achieve annual order intake and sales targets.
• Analyze market trends, competitive activity, customer needs, and emerging technologies to identify growth opportunities.
• Establish and maintain executive-level relationships with key customer stakeholders.
• Position the organization as a trusted advisor for asset lifecycle management and modernization planning.
• Support customers in addressing reliability, performance, asset health, aging infrastructure, and obsolescence challenges.
• Lead discussions regarding lifecycle roadmaps, capital planning, risk mitigation strategies, and modernization programs.
• Utilize installed-base data, assessment reports, service history, and field feedback to identify business opportunities.
• Collaborate with engineering, operations, and product teams to develop customized technical and commercial solutions.
• Lead bid strategy development, pricing approaches, and commercial risk assessments.
• Manage opportunities through the entire sales cycle from identification to order booking.
• Support forecasting, pipeline management, and sales reporting through Salesforce or CRM tools.
• Ensure compliance with company policies, governance requirements, and commercial processes.
• Collaborate across engineering, field service, operations, finance, marketing, and business unit leadership teams.
• Share market intelligence and best practices to support continuous business improvement.

Your Background

• Bachelor’s degree in electrical engineering, Power Systems, Business Administration, or a related discipline.
• 8+ years of experience in business development, service sales, account management, or power industry sales leadership.
• Strong knowledge of high-voltage substations, GIS, AIS, transformers, protection & control systems, and grid infrastructure.
• Experience with lifecycle management, modernization programs, retrofit solutions, and long-term service agreements.
• Proven ability to develop strategic customer relationships and drive sustainable revenue growth.
• Strong commercial, negotiation, presentation, and communication skills.
• Experience with CRM systems and opportunity management tools.

More About Us

At Hitachi Energy, we offer a stimulating industrial environment and opportunities for professional growth. We provide a comprehensive range of benefits to support your physical, mental, and financial well-being:

• Health: Medical, dental, and vision insurance.
• Financial Well-being: Retirement plan with generous contributions, life and disability insurance.
• Family Support: Employee Assistance Program (EAP) and access to telemedicine.
• Work-Life Balance: Enhanced leave programs and wellness initiatives.
• Development: Employee resource groups, tuition reimbursement, and online learning platforms.

Only selected candidates will be contacted.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.