Project controller • kingston on
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
About The Byng Group The Byng Group is a full-service interior renovation general contractor specialized in multi-residential rent-ready suite upgrades, and common area maintenance and renovations.... Show more
AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Show more
Queen’s University is the Canadian research intensive university with a transformative student learning experience.Here the employment experience is as diverse as it is interesting.We have opportun... Show more
Queen’s University is the Canadian research intensive university with a transformative student learning experience.Here the employment experience is as diverse as it is interesting.We have opportun... Show more
Kingston, Ontario (Primarily On‑site).This Assistant Project Manager role is ideal for a professional who enjoys structured, fast-moving project environments, solving coordination and communication... Show more
Our client in the manufacturing space is looking to add a.This is a key leadership role within the finance function, offering strong visibility across operations and a clear path for progression.Th... Show more
Physics Expert (PhD / Postdoc).Written Technical Communication.Technical Problem-Solving Depth.Mathematical & Computational Fluency.AI data lab for training frontier models and evaluating AI ag... Show more
Bilingual Program Account Executive (Commercial Lines).Remote or Hybrid (East of Toronto).Are you a commercially savvy insurance professional who enjoys working with complex risks and building stro... Show more
Physics Expert (Postdoc / Junior professor).Written Technical Communication.Critical Evaluation & Error Detection.Verification & Cross-Checking Fluency.AI data lab for training frontier mod... Show more
Join Amrize as a Controller - Cement and help construct what's next.If you're ready to put your skills to work on projects that matter - and build a career with a company that's building North Amer... Show more
Construction Manager & Development Manager.Monday–Friday, 8:00 AM–4:30 PM.Salary + benefits + RRSP matching.BCIN certification is a must have.The Draftsperson supports construction ... Show more
At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility... Show more
We are actively seeking a Senior Contract Administrator for our Architecture Studio.You will play an integral part in ensuring efficient and effective contract administration and completion of proj... Show more
Looking for a challenge this summer?.Join our hard-working team in transforming the homes of our community! We are looking for team players who are driven, results-oriented, and eager to make their... Show more
The Simulation System Specialist is responsible for supporting the planning, development, testing and execution of code specific to the back-end integration of intelligence... Show more
This posting is for an existing opening.Inspect all machined and fabricated jobs to ensure compliance with drawing, process and customer specifications.Monitor in-process jobs throughout the shop t... Show more
Reports To: General Manager or Owner.What does a Restoration Project Manager (RPM) with Paul Davis do?.Celebrate completion of projects with a team of skilled tradespeople, homeowners grateful to b... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Celanese Polymer Products Canada Company is seeking a highly motivated, collaborative, and results-driven Analytical Specialist to join our Kingston, ON team.In this role, you will work closel... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
