Program manager • victoria bc
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Job Title: Relief Manager
Primary Location: Victoria, BC
Job Status: 32 Consecutive Hours + Stat Holidays, Permanent
Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodations to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.
We are currently seeking a Relief Manager to join our residential building management team and provide regularly scheduled relief for the Resident Manager at our building in Victoria, British Columbia. If you are inspired to provide our residents with an unparalleled rental experience, are genuinely enthusiastic about building meaningful connections, and are committed to doing whatever it takes to deliver exceptional customer service, please apply today!
What You'll Do:
• Providing 32 consecutive hours every week + stat holidays of relief support to the
Resident Manager.
• Dealing with minor emergencies while acting as the relief manager.
• Building positive tenant relations and communications.
• Showing suites to prospective tenants as requested by the Resident Manager and/or
Property Manager.
• Adhering to a 30-minute response time policy for inquiries from tenants, prospective
tenants and management.
• Light cleaning (shoveling and salting as required in the winter) as requested by the
Resident Manager and/or Property Manager.
• Ensuring excellent coordination for scheduled move-in and move-out's when there is
tenant turnover.
• Other reasonable duties as assigned.
Qualifications:
• Excellent organization and time management skills.
• Excellent communication and customer service skills.
• Strong follow-up times.
• Exercising tact, diplomacy, and confidentiality at all times.
• Excellent problem-solving skills, and ability to think proactively.
• Positive and friendly attitude with staff and residents.
