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Alternate/Related Job Titles: IT Program Manager Enterprise Program Manager Technology Program Director Senior IT Delivery Lead Strategic Program Lead
Location: Toronto, ON
Onsite Flexibility: Onsite
Contract Details (Contract roles only):
Position Type: Contract
Contract Duration: 6 Months
Start: As Soon As Possible
Pay Rate: C$110 - 125/hr
Job Summary: The Senior Program Manager (IT) is responsible for leading large-scale, complex, multi-year technology programs spanning business areas, delivery teams, and vendor partners. This role provides strategic oversight, governance, and end-to-end delivery leadership to ensure programs meet business objectives, align with enterprise architecture standards, and deliver measurable value.
The Senior Program Manager drives collaboration across cross-functional teams, manages risks and financials, and ensures solutions are delivered on time, within scope, and within budget while maintaining strong governance and executive transparency.
Key Responsibilities:
Program Leadership & Strategy
Define program vision, scope, objectives, and success measures aligned with enterprise and business strategies
Develop multi-year program roadmaps integrating business priorities, technology strategy, budgets, and resource capacity
Provide leadership across multiple concurrent projects ensuring cohesive delivery
Governance & Stakeholder Management
Establish program governance including decision forums, reporting structures, and performance metrics
Lead communication with senior executives, business partners, and technical leadership
Manage competing priorities and negotiate solutions across stakeholder groups
Program Delivery & Execution
Oversee end-to-end planning, execution, monitoring, and closure of program components
Drive status reporting including progress, risks, issues, dependencies, and budget health
Ensure quality assurance, architectural alignment, and adherence to IT policies and standards
Financial & Resource Management
Develop and manage multi-year budgets, forecasts, and investment proposals
Allocate and optimize resources across project teams and vendor partners
Oversee procurement activities, contracts, and vendor performance
Risk & Issue Management
Identify, document, and mitigate risks and issues throughout the lifecycle
Lead escalation management and cross-team dependency resolution
Implement proactive risk detection and strong program control frameworks
Leadership & Team Development
Provide coaching and direction to project managers, business analysts, technical leads, and delivery teams
Foster collaboration, accountability, and continuous improvement
Champion diversity, inclusion, and high-performance team principles
Required Experience:
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent experience
8+ years of progressive experience in IT project/program management
Experience leading large, complex, multi-stakeholder initiatives
Experience in Agile, Waterfall, and hybrid delivery methodologies
Strong understanding of enterprise IT systems, integration, cloud technologies, cybersecurity, and solution delivery
Advanced skills in program planning, financial management, risk management, and governance
Demonstrated vendor and contract management experience
Exceptional communication and negotiation skills
Nice-to-Have Experience:
PMP, PgMP, or PMI-ACP certification
PROSCI Change Management
ITIL certification
Agile/Scrum certifications (CSM, SAFe)
Required Skills:
Program Governance & Strategy
Financial & Resource Management
Enterprise IT Delivery Leadership
Preferred Skills:
Vendor & Contract Management
Risk & Change Management
Cloud & Enterprise Architecture Alignment
Agile & Hybrid Delivery Frameworks
Additional Skills from Original Description:
Strategic thinking
Leadership and influence
Stakeholder engagement
Decision making
Change leadership
Problem solving
Financial acumen
Delivery excellence
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Client: Mission-driven, sustainability-focused transit organization delivering integrated transportation solutions that enhance regional prosperity and quality of life. The organization values collaboration, innovation, and inclusion, with a strong commitment to equity, diversity, and community engagement.
About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.