General Manager
Lethbridge, AB T1J0N8
Posted: 04/21/ Employment Type: Permanent Industry: Supply Chain, Transportation and Warehousing Job Number: ME Pay Rate: $- / year
Job Description
Our client is looking for an experienced General Manager to oversee a busy, high-performing collision centre. In this role, you’ll be responsible for driving performance and maintaining a strong, positive culture while balancing the day-to-day demands of a fast-paced shop. This is an opportunity for someone who can confidently manage both the big picture and the finer details, ensuring quality, efficiency, and customer satisfaction remain top priorities.
Why Lethbridge?
This role is based in sunny Lethbridge, AB, a community of over , people that has kept its strong small-town feel. Lethbridge offers easy access to local businesses, the Rocky Mountains, and 4 World UNESCO Heritage sites. Just two hours south of Calgary, an hour from the U.S. border, and an hour and a half from Waterton, Lethbridge offers an escape haven for those wanting to explore. This is a family-oriented city and provides an accessible, affordable lifestyle while upholding the convenience you want from a larger urban center.
What’s in it for You?
• Competitive compensation based on experience
• Stability with a reputable and growing organization
• Comprehensive benefits
• RRSP matching
Compensation & Hours:
• The rate of pay will be $-K/year, dependent on experience
• Monday through Friday, daytime hours
Position Summary:
• Provide strategic leadership to a large, multi-disciplinary team, driving performance, accountability, and culture
• Oversee end-to-end operations, ensuring efficiency, throughput, and consistent on-time delivery
• Ensure accuracy, compliance, and profitability across all estimating and repair processes
• Own and drive key performance metrics, including cycle time, gross profit, labour efficiency, and customer satisfaction
• Champion a customer-first approach, effectively managing escalations and protecting brand reputation
• Lead workforce planning, operational compliance, and continuous improvement while strengthening key external partnerships
Required Qualifications:
• Minimum 5 years of collision estimation experience with strong technical expertise
• Minimum 2 years of leadership experience in a supervisory or management capacity
• Extensive expertise in collision repair processes, estimating practices, and insurance policies, with the ability to confidently manage complex claims and drive accurate, profitable outcomes
• Demonstrated ability to lead large teams and drive performance in a fast-paced environment
• Strong business acumen with experience managing budgets, KPIs, and operational outcomes
• Exceptional communication, problem-solving, and organizational skills, with the ability to manage competing priorities
Bonus Points For:
• Proven success in high-volume or multi-location collision centre operations
Right People. Right Seat.
Exciting Job Opportunities in Lethbridge!
#INDHM
Founded in , Select People Solutions is a locally owned, full-service recruitment, executive search, temporary staffing, and HR consulting firm. We partner with hundreds of companies throughout Southern Alberta to find them staff. Our goal is to provide job seekers with additional tools to connect them with meaningful employment opportunities, which is why we offer a range of employment options in our four divisions - agriculture, industrial, professional, and office. We look forward to hearing from you!
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