Knowledge manager Jobs in Ottawa, ON

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9121

Employment status: Temporary full-time
Position's anticipated end date: 2029-03-30

Salary/Rate of pay: $99,600 - 117,200

Application deadline: 2026-09-04

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary Full-Time Project Manager to join our Network and Collections Transformation team. The work of a Project Manager is integral to Canadian Blood Services role as Canada’s Lifeline.

In this role, you will be responsible for the planning, management, and implementation of projects within the Infrastructure Program. In close partnership with the Capital Planning and Development team you will coordinate, lead and manage the activities of the project team. Projects within the program aim to deliver new, operationally ready facilities with validated systems and equipment, and with the appropriate regulatory approvals and licenses in place. Projects also ensure that robust move and transition plans are in place and that operational teams are ready to transition to the new working environment.

Formula for Success

• Leveraging your project management experience, you will lead the development of project plans for complex, multi-year projects, working within the organization’s defined project management standards and quality system requirements for projects.
• Utilizing your collaboration, leadership and engagement skills, you will work with the project team in effectively accomplishing the goals and objectives of the project.
• Drawing on your project leadership experience, you will monitor and document the overall project plan and budget, ensuring the project meets timelines, targets and expectations based on the established parameters, providing regular project status updates to all key partners on behalf of the project team.
• Utilizing your communication, teamwork skills, and project experience, you will coordinate the activities of the project team, internal and external partners to develop the project plan, define deliverables, identify roles and responsibilities, establish timelines, training strategies, implementation and evaluation strategies, risk management, costs, transition, and close-out plans.
• Drawing on your decision-making and problem-solving expertise, you will make recommendations for review with leadership regarding project deliverables, costs, and timelines, which will impact other business areas.
• Using your risk management expertise, identify, monitor, and mitigate substantial risks, with implications beyond the project.
• Using your change management experience, collaborate with colleagues to navigate sensitive or complex stakeholder communications, remove barriers, and facilitate change management.

Desired Education & Skills

• Post-secondary level education, preferably a university degree in a related field.
• A minimum of 5 years of related experience, including progressive project management experience and/or training preferred.
• Certification in Project Management, such as the PRINCE2, Project Management Professional (PMP) is an asset.
• Ability to analyze complex problems, interpret business needs, communicate in clear and concise language and develop integrated, creative solutions.
• Highly developed team leadership and interpersonal skills are required. Proven ability to build and manage professional relationships.
• Knowledge of risk management concepts.
• Ability to deal with senior management and external stakeholders.

What We Offer You

• Payment in lieu for benefits and vacation.
• Annual performance award up to 8%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What You Can Expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location at least 40% of the time/2 days of the week.
• Frequent travel will be essential, as this role supports project implementations across multiple CBS locations.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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