Knowledge manager • pickering on
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Requisition ID: 194468
Career Group: Store Management
Job Category: Retail - Administration
Travel Requirements: 0 - 10%
Job Type: Full-Time
Pay Rate: $91,334.00 - $137,000.00
Country: Canada (CA)
Province: Ontario
City: Whitby
Location: 3851 Whitby Sobeys
Postal Code: L1N 2L1
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Managr will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.
Provides direction and leadership for store where volume is $10M in annual sales or higher
People Leadership
• Create a coaching and development culture for all store employees which embraces a passion for food
• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation
• Ensure the communication of operational requirements/ changes and store vision to total store
Customer Offering
• Understand and respond to local market needs and competition
• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations on a daily basis for all staff
• Ensure community presence by working with store management and community partners to host/ support community events
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Execute winning conditions as required
Policy/ Regulatory Adherence
• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
• Participate with local store marketing to identify and capitalize on opportunities within store/ market
• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s
Personal/ Professional Development
• Thoroughly understand all relevant company programs and attend training as required
• Maintain knowledge of current industry trends
Employee Engagement
• Be known as the “employer of choice” by actively supporting an environment of employee engagement
Other Duties
• Order equipment
• Coordinate maintenance of store equipment and repairs
• As requested by the company
• Above average oral and written communication skills
• Full knowledge of retail operations and skills throughout the total store
• Proficient use of the Microsoft Office Suite
• Working knowledge of SAP
• High School Diploma
• Three to five years experience as a Department Manager
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
Our Total Rewards programs goes well beyond your paycheque:
* Eligible only after working a set number of hours/days worked.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.
Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
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