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It support Jobs in Ottawa, ON

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It support • ottawa on

Last updated: 11 hours ago

IT Service Management Support Analyst

RJR InnovationsOttawa, CA
CA$40,000.00–CA$60,000.00 yearlyCA$40,000.00–CA$60,000.00 yearly
Full-timeFull-time

Providing first level and second level support to end users for an external Service Desk application.Ensure all calls and emails to the service desk are properly documented in the Service Desk appl... Show more

Deskside Support

PeopleToGoOttawa, ON, Canada
Full-timeFull-time
Quick Apply

Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hard... Show more

Teacher Training and Pedagogical Support Advisor - Spanish Required

Cuso InternationalOttawa, Ontario
PermanentPermanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about teacher de... Show more

 • Promoted

IT Team Leader / Manager

FWT HoldingsOttawa, Ontario, Canada
Full-timeFull-time
Quick Apply

We are only considering resumes from individuals who are based in the Ottawa area or are planning to move here, independent of this position.Employment History - Must Haves:.Experience dealing with... Show more

Personal Support Worker - Community Support Worker

Croix-RougeOttawa, ON, CA
Part-timePart-time

Travailleur(-euse) de soutien à la personne et à la communauté.Au bureau et en personne (déplacements à Moosonee, Ontario).Permanent à temps partiel (en rotations de deux semaines).Avantages liés a... Show more

IT Security Assessment Specialist

Bank of CanadaOttawa (Downtown), ON, CA
PermanentPermanent

IT Security Assessment Specialist.The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada.No other employer in the country offers you ... Show more

Teacher Training and Pedagogical Support Advisor - Spanish Required

Cuso InternationalGatineau, Quebec
PermanentPermanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about teacher de... Show more

 • Promoted

Technical Support Analyst

Flexstaf ITOttawa, ON, Canada
Full-timeFull-time
Quick Apply

IT Support Analyst/Systems Administrator .We are looking for an intermediate level ( 5 years exp) resource to provide full-time, frontline IT support/administration to one of our clients (a global ... Show more

IT Desktop Engineer - Co-Op/Intern

LumentumOttawa, Canada
CA$24.00–CA$35.00 hourlyCA$24.00–CA$35.00 hourly
Full-timeFull-time

It's fun to work in a company where people truly BELIEVE in what they're doing!.Lumentum Canada was awarded the 2022 National Capital Region’s Top Employers and the 2022 Career Directory Canada’s B... Show more

IT Architecture Specialist

CAEOttawa, ON, Canada
CA$129,400.00–CA$179,400.00 yearlyCA$129,400.00–CA$179,400.00 yearly
Full-timeFull-time

Develop and maintain enterprise architecture standards, frameworks, and guidelines.Design end-to-end technology solutions that integrate applications, data, and infrastructure components.Ensure arc... Show more

Manager, IT Service Management

CATSA / ACSTAOttawa
CA$105,978.00–CA$132,472.00 yearlyCA$105,978.00–CA$132,472.00 yearly
PermanentPermanent

Manager, IT Service Management,.General Manager, IT Business Services, is accountable for accountable for executing approved change across CATSA’s IT systems and services.The role leads delivery te... Show more

IT & Security Operations Lead

Software SecuredOttawa, Ontario, Canada
Full-time +1Full-time +1

IT & Security Operations Lead.Software Secured is a leading Penetration Testing as a Service company, with a head office in beautiful Ottawa, Canada.We help software development teams get ahead... Show more

Bilingual Specialist, IT Business Analysis

CMHC - SCHLOttawa
Full-time +1Full-time +1

Ottawa (ON); Calgary (AB); Montreal (QC); Toronto (ON).Language Skill Levels (Read/Write/Speak):.Our salaries generally range from $ 86,816.The work you do and the work we do together matters.We co... Show more

Software Support Specialist

Computer Arts, Inc.Ottawa, ON, CA
CA$65,000.00–CA$75,000.00 yearlyCA$65,000.00–CA$75,000.00 yearly
Full-timeFull-time

Core responsibilities of the position include, but are not limited to, the following:  * Technical phone support to customers   * Documentation of all customer communication ... Show more

Director - IT Operations

Farm BoyOttawa, ON, CA
CA$100,000.00–CA$130,000.00 yearlyCA$100,000.00–CA$130,000.00 yearly
Full-timeFull-time

If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.The people who work here are special, and that’s what makes... Show more

Manager, IT Business Management

General Dynamics UKOttawa, ON, CA
CA$130,000.00–CA$170,000.00 yearlyCA$130,000.00–CA$170,000.00 yearly
Full-timeFull-time

At General Dynamics Mission Systems–Canada, we’re not just engineering technology — we’re shaping the future of defence and security.Our teams design and deliver advanced, mission-critical solution... Show more

 • New!

Billing & Customer Support

Kevin Carruthers - Desjardins Insurance AgentOttawa, Ontario, Canada
Full-timeFull-time

BILLING & CUSTOMER SUPPORT SPECIALIST NEEDED.We are currently searching for an individual to join our team in Billing & Client support capacity.The candidate must be a self motivated, ... Show more

IT Architecture Specialist

CAEOttawa
CA$129,400.00–CA$179,400.00 yearlyCA$129,400.00–CA$179,400.00 yearly
Full-timeFull-time

Develop and maintain enterprise architecture standards, frameworks, and guidelines.Design end-to-end technology solutions that integrate applications, data, and infrastructure components.Ensure arc... Show more

Technical Support Representative

BarracudaOttawa, ON
CA$50,000.00 yearlyCA$50,000.00 yearly
Full-timeFull-time

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats.Our platform protects email, data, applications, and networks with ... Show more

Administrative Support Worker

AramarkOttawa, ON, CA
Full-timeFull-time

The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc.The Administrative Support Worke... Show more

People also ask
IT Service Management Support Analyst

IT Service Management Support Analyst

RJR InnovationsOttawa, CA
30+ days ago
Salary
CA$40,000.00–CA$60,000.00 yearly
Job type
  • Full-time
Job description

Job Responsibilities

  • Providing first level and second level support to end users for an external Service Desk application
  • Ensure all calls and emails to the service desk are properly documented in the Service Desk application, this includes initial troubleshooting of issue and information gathering
  • Monitoring the Service Desk queues to ensure that tickets are processed in a timely manner which includes first contact with clients and closing all completed tickets assigned to the Service Desk queue
  • Interact with other team members where necessary to ensure incident tickets are resolved in a timely manner
  • Responsible for checking Service Desk voicemails and emails
  • Providing internal RJR Innovations support for IT issues
  • Responsible for routing tickets according to the appropriate service levels if a resolution cannot be reached at the first level
  • On call after hour support may be required.

Job Requirements, Essential

  • A diploma/certificate in post secondary education or equivalent experience;
  • Excellent IT troubleshooting skills;
  • Strong verbal and written communication skills in both official languages;
  • Excellent interpersonal and customer service skills, which will enable the candidate to build positive relationships and work with all levels of staff and clientele;
  • Ability to work under pressure and multi-task;
  • Exceptional organizational skills and detail oriented;
  • Strong professional image.
  • Job Type: Full-time (Partial remote work)
  • Salary: $40,000.00 to $60,000.00 /year

Experience:

  • IT Support: 1 year (Preferred)