It support Jobs in Kitchener, ON

Our client, is seeking an experienced, highly analytical Business Analyst - IT III (Senior Business Systems Analyst) to join their enterprise technology transformation group.

In this strategic, high-impact consulting role, you will play a central part in a flagship enterprise platform replatforming initiative, bridging complex business operations and technology engineering delivery. You will lead end-to-end requirements management from initial discovery through implementation, translating intricate operational, system, and data needs into well-defined epics, user stories, acceptance criteria, process maps, and actionable delivery specifications. Embedded within an Agile delivery structure, you will facilitate cross-functional workshops, support sprint planning and backlog refinement, map system integrations and data dependencies, and partner closely with Quality Engineering, business teams, and external vendors through user acceptance testing (UAT) and post-release validation.

Duration: Full-Year Contract (Target Dates: January 1, 2027 – December 31, 2027)



Advantages
Tier-1 Financial Enterprise Scope: Play a pivotal role shaping a high-visibility, mission-critical platform replatforming program within a leading financial institution.

Full-Year Contract Stability: Secure a 12-month foundational consulting mandate covering the complete 2027 calendar year.

End-to-End Requirements Ownership: Direct requirements engineering through the entire delivery lifecycle—from early discovery and solution design to test validation and hypercare.

Cross-Functional Collaboration: Serve as the primary liaison connecting business subject matter experts, Product, Compliance, Operations, vendor partners, and engineering squads.



Responsibilities
Requirements Elicitation & Management: Lead end-to-end requirements elicitation, analysis, documentation, and validation across operational, system, and data domains from discovery through implementation.

Agile Artifact Decomposition: Translate complex business rules and specifications into clear epics, features, user stories, and testable acceptance criteria within Jira.

Process & Workflow Engineering: Analyze current-state business operations to design future-state process maps, workflows, business rules, data definitions, and documentation (BRDs/TRDs).

Workshop Facilitation: Facilitate collaborative working sessions and discovery workshops with business SMEs, Product Managers, Compliance, Operations, and technical teams.

Integration & Dependency Mapping: Identify cross-system integration points, data mappings, downstream business impacts, and technical dependencies across platforms.

Traceability & UAT Collaboration: Maintain end-to-end requirements traceability connecting user stories to development artifacts and QA test cases; partner with Quality Engineering on defect resolution and guide business stakeholders through UAT execution.

Agile Delivery Support: Participate actively in Agile/Scrum ceremonies, including backlog refinement, sprint planning, estimation, and sprint retrospectives.



Qualifications
Professional BSA Experience: 8+ years of overall IT industry experience, with at least 5+ years in a Business Analyst, Business Systems Analyst, or IT Business Analyst capacity supporting enterprise technology delivery initiatives.

Financial Services Domain: Proven experience operating within the financial services, banking, or wealth management sector, navigating complex and highly regulated environments.

Agile / Scrum Mastery: Hands-on experience developing user stories, acceptance criteria, and process flows in structured Agile/Scrum, Kanban, or hybrid delivery frameworks.

Systems Thinking & Data Flows: Strong capability to analyze data models, integration patterns, APIs, cross-system dependencies, and operational impacts.

Tooling Proficiency: Working experience using enterprise tracking and documentation tools such as Jira, Confluence, and SharePoint.

Communication & Facilitation: Exceptional facilitation, presentation, and written communication skills, with a demonstrated ability to align diverse business and technical teams.

Education: Bachelor’s degree in Information Systems, Finance, Engineering, Computer Science, or a related discipline; a Master’s degree or relevant business analysis certification (e.g., CBAP, PMI-PBA) is considered an asset.



Summary
If you are a tech-savvy Business Analyst - IT III who pairs 8+ years of enterprise IT experience with deep financial services expertise, platform replatforming leadership, and Agile user-story mastery, this 1-year contract opportunity is an ideal next step. Bring your requirements analysis precision, data flow modeling skills, and collaborative delivery drive to our client's team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.