Which cities near Kitchener, ON have the most it support job openings?

The cities near Kitchener, ON that boast the highest number of it support jobs are: Mississauga Hamilton Brampton London Vaughan Oakville Burlington Cambridge Guelph Waterloo

Which cities near Kitchener, ON have the most job openings?

The 10 cities near Kitchener, ON that have the most job openings are: Mississauga Hamilton Brampton London Vaughan Oakville Burlington Cambridge Guelph Waterloo

What are the most popular job searches in Kitchener, ON?

The 10 most popular job searches in Kitchener, ON are: amazon work from home warehouse amazon warehouse hr registered nurse human resources rn rpn costco

Which cities in Canada offer the highest salaries for it support jobs?

The top 10 cities are: Sault Ste. Marie, ON ( from $ 70,443 to $ 198,761 year ) Dorval, QC ( from $ 74,130 to $ 183,953 year ) Dieppe, NB ( from $ 27,000 to $ 162,594 year ) Summerside, PE ( from $ 45,338 to $ 152,813 year ) Moncton, NB ( from $ 54,858 to $ 152,436 year ) Kitchener, ON ( from $ 72,074 to $ 150,340 year ) Barrie, ON ( from $ 53,747 to $ 135,201 year ) Leduc, AB ( from $ 71,166 to $ 133,975 year ) Prince George, BC ( from $ 71,560 to $ 133,383 year ) Guelph, ON ( from $ 47,175 to $ 123,492 year )

It support Jobs in Kitchener, ON

Create a job alert for this search

It support • kitchener on

Last updated: 3 hours ago

Product Support Specialist

WrightPlan Inc.Waterloo, Canada, United States

CA$65,000.00–CA$70,000.00 yearly

Full-time

Salary: $65,000 - 70,000 per year.At least 2 years of experience in product support (required), preferably in a technology company and SaaS environment.Experience supporting cloud-based B2B SaaS ap... Show more

Director, IT Sourcing

ManulifeWaterloo, Ontario

Full-time

Manulife's IT sourcing category and a team of professionals supporting multiple business segments and global functions.You will own the multi-year category strategy and oversee end-to-end sourcing ... Show more

Retail Support Executive - Kitchener

Brand MomentumKitchener, Ontario, Canada

CA$27.00 hourly

Part-time

Retail Support Executive (Territory-Based).Location: Kitchener / Waterloo / Cambridge / Guelph / Woodstock.We are seeking a high-performing and driven Retail Support Executive (Territory-Based) to ... Show more

Support Nurse/Nursing Coordinator

CareKWWaterloo, Ontario, Canada

CA$35.26–CA$38.36 hourly

Permanent

CareKW is looking for a full time Support Nurse to provide support to patients and staff in the KWC area.Continuous training, support and mentorship will be provided to develop competencies related... Show more

Project Manager - IT III

Randstad CanadaWaterloo, Ontario, CA

Temporary

Quick Apply

Our client, is seeking an experienced, highly collaborative Project Manager - IT III (Senior Agile Project Manager) to lead the technology implementation of a major enterprise replatforming initiat... Show more

Personal Support Manager - RN/ RPN

CarePartnersWaterloo, ON, CA

CA$63,043.50–CA$80,457.00 yearly

Temporary, Full-time

We are currently looking for someone to join our dynamic Leadership Team in the role of.The primary role of the Personal Support Manager is to provide effective coordination and supervision of the ... Show more

Remote Support Representative - $21.50 / hour

Tim's FinancialKitchener, Ontario

Remote

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Product Support Representative - Construction/Crane

WAJAXKitchener, ON, CA

CA$50,000.00 yearly

Full-time

Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan.Obtains vast knowledge of Wajax’s P... Show more

Fully Remote - Coverage Support Specialist

AO Garcia AgencyKitchener, Ontario, Canada, N2H 5G5

Remote

Full-time, Part-time

Web-conference meetings from home.Full-time or part-time options.Written training plus live coaching.Advancement for people who lead their numbers.Apply if you are coachable and consistent.Skip it ... Show more

IT Project Manager / Scrum Master – Platform Transformation

Recrute ActionWaterloo, ON, ca

CA$60.00–CA$70.00 hourly

Temporary

Quick Apply

IT Project Manager / Scrum Master.Make an impact on a major transformation initiative in the insurance sector for our client.This opportunity offers the chance to contribute to the modernization of... Show more

Personal Support Manager - RN/ RPN

CarePartnersKitchener, ON

CA$63,043.50–CA$80,457.00 yearly

Temporary, Full-time

Sales Support Manager - Bids & Tenders

Waste ManagementKitchener, ON, Canada

People are the driving force behind everything we do.From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services tha... Show more

Director, IT Sourcing

Company 1 - The Manufacturers Life Insurance CompanyWaterloo, Ontario

CA$125,100.00–CA$175,100.00 yearly

Full-time

Senior IT Cyber Security Specialist - Vulnerability Operations

Sonova AGKitchener, Ontario, CA

CA$124,000.00–CA$150,000.00 yearly

Senior IT Security Specialist - Vulnerability Operations.Location: Kitchener, Ontario (Hybrid).Are you passionate about cybersecurity and reducing organizational risk through proactive vulnerabilit... Show more

Culinary Staff | Culinary Support

The Canadian BrewhouseKitchener, ON, CA

Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today.Our teams live an... Show more

Virtual Assistant - Remote Executive Support

ZirtualWaterloo, ON, CA

Remote

Contractor

Quick Apply

Zirtual is a work-life balanced company that provides clients with experienced, highly skilled remote assistants for both personal and professional needs.Our Executive Assistants are committed to d... Show more

Deskside Support

PeopleToGoKitchener / Waterloo, ON, Canada

Contractor

Quick Apply

Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hard... Show more

Customs Support specialist - Canada Customs

The DescartesWaterloo, ON, CA

Descartes Unites the People and Technology that Move the World.The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.By combinin... Show more

Product Support Specialist

WrightPlan Inc.Waterloo, Canada, United States

1 day ago

Salary

CA$65,000.00–CA$70,000.00 yearly

Job type

Full-time

Job description

Salary: $65,000 - 70,000 per year

Requirements:

At least 2 years of experience in product support (required), preferably in a technology company and SaaS environment.
Experience supporting cloud-based B2B SaaS applications is an asset.
At least 2 years of software training experience.
Experience building trust-based relationships with external customers.
Strong troubleshooting, analytical, problem-solving, and root cause investigation skills; experience reviewing application logs is an asset.
Strong written, verbal, presentation, and interpersonal communication skills, including the ability to explain concepts to varied audiences.
Ability to collaborate effectively with customers and colleagues.
Well-organized, detail-oriented, and disciplined work habits, with the ability to prioritize and work independently.
Familiarity with support ticketing systems such as JIRA Service Management, Zendesk, or Freshdesk, and with CRM tools.
Experience with SQL queries and database troubleshooting is an asset.
Familiarity with APIs, integrations, data synchronization, JSON, CSV, and data import/export processes is an asset.
Self-motivated, proactive, and committed to continuous learning.
Willingness and ability to travel periodically throughout North America.
Ability to work from our Waterloo, Ontario office at least 3 days per week without relocation assistance.

Responsibilities:

Respond promptly and professionally to customer inquiries by phone, email, and support desk.
Investigate or escalate technical issues and follow them through to resolution.
Reproduce reported issues, analyze them, investigate root causes, and document findings for Development and QA.
Keep current on our products and services to provide informed customer guidance.
Deliver virtual or on-site customer training.
Support the Implementation team with software configuration and customer data setup ahead of launch.
Share customer feedback with Product and Development to inform improvements and future product requirements.
Create and maintain support documentation, FAQs, training videos, and guides.
Provide a seamless customer experience from onboarding through ongoing support, building relationships that support retention and satisfaction.
Identify appropriate opportunities to expand customer use of our offerings.
Help customers achieve success and grow our customer advocacy and presence across North America.
Record all billable and non-billable customer support activity in the CRM.

Technologies:

Cloud
CRM
Support
JIRA
JSON
SQL
Zendesk

More:

We are WrightPlan, a growing software company serving the crane and rigging, machinery moving, and specialized construction industries. Our solutions simplify complex workflows and help clients manage projects more efficiently. We are hiring a full-time Product Support Specialist for our Professional Services team, reporting to the Professional Services Manager and collaborating with Development, QA, and Product Management. The role is hybrid, with at least 3 days per week in our Waterloo, Ontario office, and includes periodic travel across North America. We offer an annual salary of $65,000–$70,000, health, dental, vision, and life insurance, paid time off, flexible scheduling, casual dress, on-site parking, company events, tuition reimbursement, and career growth opportunities. We value innovation, collaboration, customer-focused problem solving, and delivering results.

last updated 45 week of 2026