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It support Jobs in Waterloo, ON

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It support • waterloo on

Last updated: 16 hours ago

IT Service Coordinator

Reis Informatica Inc.Kitchener, Canada, United States
CA$103,000.00–CA$143,000.00 yearly
Full-time +1

Salary: $103,000 - 143,000 per year.Communicate clearly and professionally with clients and colleagues, listen carefully, and ask effective questions.Stay organized while managing multiple requests... Show more

 • New!

Home Support Worker (HSW)

Bloom Care SolutionsWaterloo, ON, CA
Part-time

JOIN one of the Canada's Top Growing Companies - we can't wait to welcome you aboard!.Bloom is looking for great people and we are paying industry-leading rates.Bloom is a growing Digital Health Te... Show more

Data Entry Product Support - No Experience

OCPAWaterloo, Ontario, CA
CA$25.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Data Entry Product Support - $45 Per Hour - No Experience

OCPAKitchener, Ontario, CA
CA$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

YARD WORKER (2026 - Kitchener/Cambridge)

Community Support ConnectionsBreslau, ON, CA
Full-time
Quick Apply

YARD WORKER (Grass Cutting/Lawn Care) Independent Contractor - Kitchener/Cambridge/North Dumfries $22.Hour COMMUNITY SUPPORT CONNECTIONS  is a not-for-profit organization dedicated to ensuring... Show more

WFH Member Support Representative

AO Garcia AgencyKitchener, , United States, N2H 5G5
Remote
Full-time

Start talking to people who already raised a hand.Remote financial-services role: structured days, warm-lead conversations, coaching while you ramp.The work has a point — families protecting income... Show more

Data Entry Product Support - No Experience

OCPAKitchener, Ontario, CA
CA$25.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Data Entry Product Support - $45 per hour - No Experience

Great Lion CanadaKitchener, Ontario
CA$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Service Staff | Support Staff

The Canadian BrewhouseKitchener, ON, CA
CA$17.95 hourly
Full-time
Quick Apply

Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group!.We know that without our incredible teams we wouldn't be a fraction of where we are today.Our teams live an... Show more

Remote Support Representative - $21.50 / hour

Tim's FinancialWaterloo, Ontario
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Therapist - Community Counselling, Youth Support Services

Ray of HopeKitchener, Ontario, Canada
Full-time

Full-Time (Contract) Therapist.Community Counselling, Youth Support Services.Position Hours: Monday to Friday, 8 hours per day.Contract ends September 3, 2027.Based on interview availability, ... Show more

Nanny Wanted - Warm Mothers Helper/Nanny Needed For Tues Thurs Afternoons Flexible Family Support

CanadianNanny.caKitchener, Ontario, Canada
Full-time

We’re looking for a warm, reliable mother’s helper/nanny to support our family three days a week: Tuesday, Wednesday, and Thursday from approximately 2:00 p.This role will begin with a parent prese... Show more

Technical Support Representative

The DescartesWaterloo, ON, CA
Full-time

Descartes Unites the People and Technology that Move the World.The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.By combinin... Show more

Desktop Support Engineer (Dispatch /Part-Time)

Axiom TechnologiesCanada, Ontario, Waterloo
Part-time +1

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more

Personal Support Worker/Developmental Service Worker

AFIMAC CanadaKitchener, Ontario, CA
CA$27.50 hourly
Full-time

Personal Support Workers/Developmental Service Workers.The successful candidate must be willing to travel and live away from home when required (accommodations and daily meal per diem will be provi... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

Clubshop | CA Kitchener, Ontario
CA$19.90 hourly
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Virtual Assistant - Remote Executive Support

ZirtualWaterloo, ON, CA
Remote
Full-time
Quick Apply

Zirtual is a work-life balanced company that provides clients with experienced, highly skilled remote assistants for both personal and professional needs.Our Executive Assistants are committed to d... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

ClubshopWaterloo, Ontario
CA$19.90 hourly
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Personal Support Worker

Qualicare, Waterloo RegionKitchener, ON, CA
CA$21.50–CA$23.00 hourly
Part-time

Shifts ranging anywhere from 1 hour up to 12 hours.Ongoing shifts in order to build close relationships with our clients.Making a difference in the lives of those dealing with medical illnesses and... Show more

Nurse Practitioner | CARESPACE Deer Ridge

CARESPACE Health+WellnessDeer Ridge, Kitchener, ON, CA
Full-time
Quick Apply

A Better Way to Practice Most clinics ask you to fit into their system.At CARESPACE, we built the system around you.We know that when a client reaches their goals, the practitioner thrives - and wh... Show more

People also ask
IT Service Coordinator

IT Service Coordinator

Reis Informatica Inc.Kitchener, Canada, United States
16 hours ago
Salary
CA$103,000.00–CA$143,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Salary: $103,000 - 143,000 per year

Requirements:

  • Communicate clearly and professionally with clients and colleagues, listen carefully, and ask effective questions.
  • Stay organized while managing multiple requests, schedules, and changing priorities.
  • Take ownership, pay attention to detail, and follow through on commitments.
  • Be comfortable with Windows-based business environments, Microsoft 365, and common workplace technology.
  • Show curiosity, sound judgment, and willingness to research unfamiliar issues and seek help when appropriate.
  • Bring a client-service mindset and an interest in supporting people as well as resolving technical issues.
  • Experience in an IT service desk, help desk, technical dispatch, service coordination, or similar client-facing support role is an asset; Managed Service Provider experience is especially helpful.
  • Familiarity with ticketing or PSA systems, technician scheduling, Microsoft 365 administration, Microsoft Entra ID, Exchange Online, Outlook, Teams, SharePoint, or Windows workstation support is helpful; experience with every platform is not required.
  • A driving licence is preferred.

Responsibilities:

  • Monitor incoming service requests, identify urgent issues, coordinate ticket assignments, prioritize work, and follow up on stalled or overdue tickets.
  • Respond to client calls, gather relevant information, request missing details, and provide clear updates by phone and email.
  • Schedule remote support sessions, onsite visits, technical meetings, and client appointments, adjusting plans as needed.
  • Review tickets for complete notes, accurate statuses and priorities, appropriate classifications, and documented next steps.
  • Provide basic support for Microsoft 365 user setup, licensing, password resets, routine account and mailbox requests, and common Windows, software, and connectivity issues.
  • Follow documented procedures and required approvals, particularly for account access and security-related changes.
  • Research unfamiliar issues, resolve straightforward technical questions, and escalate to senior technicians or the Service Manager when appropriate.
  • Own follow-up to ensure requests are tracked through to resolution and do not get lost between team members.

Technologies:

  • AI
  • Flow
  • Informatica
  • Support
  • Microsoft 365
  • Security
  • SharePoint
  • Windows
  • Office 365

More:

We are Reis Informatica, a strategic IT consultancy and cybersecurity partner providing managed IT services, cybersecurity, and AI business solutions. We take a proactive, practical approach focused on long-term relationships, teamwork, accountability, and clear communication. Our values are Relationships First, Team Above Self, Own It, Stay Curious, and Positive by Nature. As our Technical Service Coordinator, you will report to the Service Manager and help coordinate the daily flow of our IT Service Desk in a coordination-focused role that also includes hands-on technical support. Your work will directly contribute to the client experience and the effectiveness of our technical team. This is a permanent, in-person position based in Kitchener, Ontario.

last updated 40 week of 2026