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Your Opportunity:
The Administrative Support IV serves as a liaison between LCH and the Staffing Services Centre. The Administrative Support Liaison will work collaboratively with the Staffing Service Center to update the Environment for Scheduling Personnel (ESP) with any schedule changes and inform the other party as per established ESP timelines. The Liaison is responsible for communicating any staffing changes requiring adding or removing shifts from the console within the immediate needs window. The Liaison will meet weekly with the Managers and Staffing Services Center to review outstanding shifts, hot spots, assignments, vacancies, and leave reports. The Liaison is responsible for timekeeping tasks including the review of timecards, flowsheet, and entry of bank payouts in timecards. The Liaison will also assist the Managers with the coordination of vacation requests and mutual agreements as well as assisting with communication to staff. Strong communication and interpersonal skills are required. Courteous and pleasant telephone manners and proven organizational skills with the ability to prioritize work with minimal supervision required. Proven reliability and dependability required and the ability to work as a team in a fast-paced environment while adapting to frequent interruptions and shifting priorities. Responsibilities may also include helping with office duties such as laminating, preparing educational packages, answering phones, and faxing as needed.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications: Preferred Qualifications:
Timekeeping/payroll experience. Knowledge of applicable collective agreements and pay codes. Experience working in a unionized, health care and/or 24/7 environment. Experience with AHS scheduling software WFM. Current experience working in an AHS centralized Staffing Service Center.
