It support Jobs in Edmonton, AB

Description

Highlights of the job

We are hiring up to one (1) permanent full-time Analyst, Business (IT) position working out of EPCOR Tower in Edmonton.

Are you ready to support major application capital projects that address real business challenges?

As a Business Analyst with EPCOR's Information Services team, you will support medium-to-large enterprise application initiatives, including major ERP and enterprise transformation programs. You will work closely with business stakeholders, project teams, and implementation partners to define business requirements, support solution design, facilitate business process transformation, and contribute to successful deployment and adoption of enterprise technology solutions.

You will contribute to the success of new and existing applications while building strong working relationships and expanding your understanding of EPCOR’s operations across our North American footprint.

This position may be eligible for EPCOR’s hybrid work program.

What you’d be responsible for

• Conduct business analysis activities on medium-to-large application initiatives within EPCOR’s IS Major Capital portfolio.
• Contribute to Major Capital project plans, ensuring alignment with EPCOR, Information Services, and Project Portfolio strategies.
• Analyze functional requirements to identify information needs, procedures, decisions, and data flows.
• Evaluate and improve business and application processes, researching and recommending solutions to meet business needs.
• Support the delivery of project outcomes by ensuring analysis deliverables align with SDLC standards, scope, schedule, and quality expectations.
• Contribute to effective cross‑functional coordination and accountability practices, when applicable and within the role’s context and prescribed limits.
• Develop and maintain an understanding of business processes impacted by technology changes, ensuring compliance with policies, standards, and regulatory requirements.
• Use analysis tools such as process maps, data flows, and other documentation techniques to support shared understanding.
• Provide business analysis input and recommendations to end users and project teams across EPCOR.

What’s required to be successful

• A degree or diploma in Business, Management Information Systems, Computer Science, or a related field is required.
• 4+ years of experience in IT business analysis supporting enterprise application initiatives is required.
• Experience participating in at least one large-scale ERP, EAM, or enterprise business transformation implementation through requirements gathering, design, testing, deployment, and post-production support.
• Strong knowledge of the Systems Development Life Cycle (SDLC), including custom‑built and commercial off‑the‑shelf (COTS) solutions.
• Experience facilitating or actively participating in business process discovery, fit-gap analysis, requirements gathering, and solution design workshops.
• Experience analyzing and documenting functional requirements, business processes, information needs, business rules, decisions, integrations, and data flows.
• Experience supporting enterprise data migration activities, including data mapping, validation, reconciliation, and business sign-off.
• Experience supporting Integration System Testing (IST), User Acceptance Testing (UAT), and end-to-end business process testing.
• Experience supporting IBM Maximo or another Enterprise Asset Management (EAM) platform, with IBM Maximo strongly preferred.
• Experience working in Agile and/or iterative delivery environments.
• Proficiency with standard business analysis techniques, templates, and documentation practices
• Strong analytical and problem‑solving skills, with the ability to assess end‑to‑end business processes and data flows.
• Well-developed facilitation, communication, and collaboration skills.
• Ability to adapt to evolving technologies and changing business requirements.
• A strong work ethic and professional approach when working in a visible Information Services environment.

Preferred Qualifications

• 3+ years of experience supporting Oracle Fusion Cloud applications.
• Experience supporting Oracle Fusion ERP modules such as: FinancialsProcurementSupply Chain Management (SCM)InventoryHuman Capital Management (HCM)Project Portfolio Management (PPM)
• Experience in utilities, energy, asset-intensive, or other highly regulated industries.
• Experience supporting major ERP, EAM, or business transformation programs within large enterprise environments.

Other important facts about this job

Jurisdiction: CSU52

Class: IT2

Wage: $56.15 per hour

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.