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It support Jobs in St. Albert, AB

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It support • st albert ab

Last updated: 19 hours ago

Project Manager (IT) – Senior

SereneAidEdmonton, AB, ca
Full-timeFull-time

Artificial Intelligence Delivery and Enablement (AIDE).Remote within Alberta; onsite attendance required when requested.Approximately two weeks after the posting closes.Monday to Friday, 8:15 AM–4:... Show more

IT Field Technician

Roska DBOEdmonton, AB, Canada
Full-timeFull-time

Our client, a major oil and gas company,  is seeking an experienced.The successful candidate will act as an extension of the Calgary-based IT team, providing onsite support, infrastructure assistan... Show more

Senior IT Technical Business Analyst

TEEMAEdmonton, AB
Full-timeFull-time

Lead and support projects from inception through implementation to ensure improved program and service delivery aligns with divisional and organizational strategic priorities.Conduct discovery sess... Show more

Production Support – Manufacturing

Randstad CanadaEdmonton, Alberta, CA
TemporaryTemporary
Quick Apply

Looking for a real career path instead of just another job? Join a hard-working team that values reliability and invests in your professional growth.Assist primary operators with material prep and ... Show more

Administrative Support III

Alberta Health ServicesEdmonton, Edmonton Zone
CA$25.72–CA$31.25 hourlyCA$25.72–CA$31.25 hourly
Full-timeFull-time

This is an exciting opportunity at the Northeast Community Health Centre.This facility offers a 24/7 Emergency Department, and a variety of Ambulatory, Laboratory and Diagnostic Imaging services.Re... Show more

Administrative Support V

Alberta Health ServicesEdmonton, Edmonton Zone
CA$31.09–CA$37.81 hourlyCA$31.09–CA$37.81 hourly
Full-timeFull-time

The Administrative Support V provides comprehensive administrative support to the Respiratory Therapy Department at the Royal Alexandra Hospital.Working independently and collaboratively in a fast-... Show more

Sr IT Maintenance Technician

CiveoEdmonton, AB, Canada
Full-timeFull-time

At Civeo, our employees are the cornerstone of our success.As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while working away f... Show more

Project Manager (IT) - Senior (REMOTE) JP1045

P@thlion Staffing CareersEdmonton, AB, Canada
RemoteRemote
Full-timeFull-time
Quick Apply

Artificial Intelligence Delivery and Enablement.AI Delivery & Enablement (AIDE) leads the Government of Alberta's adoption, delivery, and responsible use of artificial intelligence to enhance p... Show more

Procurement Specialist (IT) – Senior - 26-04133

Compu-Vision Consulting Inc.Saint Albert, Alberta, Canada
Full-timeFull-time

Job Title: Procurement Specialist (IT) – Senior .We are seeking an experienced Senior IT Procurement Specialist to lead and support complex technology procurement and contracting activities.The id... Show more

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Cultural Support Worker

Bissell CentreEdmonton, AB, CA
Full-timeFull-time

Who We Are? Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual.Th... Show more

Housing Support Worker

Bissell CentreEdmonton, AB, CA
Full-time +1Full-time +1

Who We Are? Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual.Th... Show more

Desktop Support level 3

PeopleToGoEdmonton, AB, Canada
Full-timeFull-time
Quick Apply

Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities.Have 3 – 5 years of deskside support experience.Have 3 – 5 years of break-fix experi... Show more

Service Staff | Support

The Banquet BarEdmonton, AB, CA
Full-timeFull-time
Quick Apply

Our team is filled with people who are passionate about providing an above and beyond experience for guests.We come to work with a same-team mindset while independently providing exceptional custom... Show more

Director, Clinical Support

Alberta Health ServicesEdmonton, Edmonton Zone
CA$52.03–CA$91.52 hourlyCA$52.03–CA$91.52 hourly
Full-timeFull-time

Assisted Living Alberta (ALA) has an exciting opportunity for a dedicated healthcare leader passionate about building workforce capability and driving system-wide impact.We are seeking a Director, ... Show more

Administrative Support

Spirit Employment and Training EdmontonNear Edmonton, AB, CA
Full-time +1Full-time +1
Quick Apply

Position Overview: A national non-profit Indigenous organization is seeking a dedicated Administrative Support professional to join their team on a full-time, permanent basis.The organization focus... Show more

Mid-Senior IT Professional (Multiple Opportunities)

Hire Resolve.comEdmonton, AB, CA
Full-timeFull-time
Quick Apply

Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support Canada-based operations.This is a multi-role opportunity spanning several functions across Information T... Show more

Sales and Support

Jumbo InteractiveEdmonton, Alberta, Canada
Part-time +1Part-time +1

Employment Opportunity: Sales and Support.Part-Time Temporary Weekend & Holiday.August 8, 2026 until October 12, 2026.Saturdays, Sundays, and Holidays | 11:45 am– 5:00 p.We are seeking a highly pro... Show more

Product Support Specialist

FinningEdmonton, AB, CA
Full-timeFull-time

Execute on the Go To Market (GTM) strategy and plan for assigned products and solutions.Work in partnership with the product and technical teams to ensure customer feedback and insights from the re... Show more

Residential Support Worker

Bissell CentreEdmonton, AB, CA
CA$21.94 hourlyCA$21.94 hourly
Full-time +1Full-time +1

Who We Are? Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual.Th... Show more

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Project Manager (IT) – Senior

Project Manager (IT) – Senior

SereneAidEdmonton, AB, ca
1 day ago
Job type
  • Full-time
Job description

Project Manager (IT) – Senior

Client: Government of Alberta (GoA)

Department: Technology and Innovation

Project: Artificial Intelligence Delivery and Enablement (AIDE)

Location: Edmonton, Alberta, Canada

Work Arrangement: Remote within Alberta; onsite attendance required when requested

Positions: 3

Maximum Rate: CAD $100–$110 per hour

Expected Interviews: Approximately two weeks after the posting closes

Contract Hours: 1,783.50 hours

Work Schedule: 36.25 hours per week, Monday to Friday, 8:15 AM–4:30 PM Alberta time

PMP Certification: Mandatory

Project Overview

The Government of Alberta's Artificial Intelligence Delivery and Enablement (AIDE) branch leads the adoption, implementation, and responsible use of artificial intelligence to improve productivity, decision-making, and public service delivery.

The Senior IT Project Manager will lead and coordinate enterprise AI enablement projects across multiple ministries. The role covers enterprise AI licensing and consumption, cloud platform and integration, governance and security, and training and adoption.

The successful candidate will manage multiple concurrent projects, coordinate cross-functional teams and vendors, oversee project schedules, budgets, risks and dependencies, and guide AI capabilities from pilot evaluation through governed enterprise deployment and operational handover.

Key Responsibilities

1. Project Management and Governance

  • Develop project charters, business cases, project plans, schedules, budgets, resource estimates, and delivery strategies.

  • Manage project scope, milestones, deliverables, risks, issues, assumptions, dependencies, and interdependencies.

  • Coordinate multiple concurrent projects across different directors, sponsors, ministries, and delivery teams.

  • Monitor project progress and implement corrective actions to ensure successful delivery.

  • Prepare project status reports, executive briefings, recommendations, and steering committee presentations.

  • Establish project governance, roles, responsibilities, escalation procedures, and reporting standards.

  • Ensure alignment with enterprise architecture, organizational priorities, project management office standards, and business objectives.

2. Enterprise AI Licensing and Consumption Management

  • Plan and manage enterprise AI licence allocation, provisioning, reassignment, reclamation, and lifecycle management across ministries.

  • Coordinate enterprise AI solutions, including Microsoft 365 Copilot, Copilot Studio, Google Gemini Enterprise, Claude Enterprise, and other approved AI platforms.

  • Manage licence allocation models, quotas, ServiceNow request workflows, and provisioning processes.

  • Coordinate chargeback, cost-recovery, and consumption-based financial management with finance, procurement, vendors, and ministry stakeholders.

  • Establish reporting on licence utilization, AI consumption, expenditure, and adoption.

  • Provide recommendations to senior leadership regarding licence demand, cost transparency, utilization, and resource allocation.

3. AI Cloud Platform and Integration

  • Manage cloud and platform enablement projects involving Microsoft 365, Microsoft Azure, Google Cloud, SaaS platforms, and AI service integrations.

  • Coordinate cloud environment provisioning, landing zones, sandbox environments, API enablement, and hybrid or on-premises integrations.

  • Oversee identity and access management, data connectors, grounding sources, and integration with existing business applications.

  • Coordinate technical teams and vendors to deliver secure, scalable, and supportable AI capabilities.

  • Manage platform lifecycle changes, model deprecation, migration activities, and associated communication plans.

  • Coordinate monitoring, operational documentation, support models, and transition to ongoing operations.

4. Governance, Security, Privacy and Compliance

  • Coordinate project intake, assessment, prioritization, and approval processes.

  • Work with security, privacy, legal, procurement, and enterprise architecture teams to obtain the necessary approvals.

  • Coordinate Security Threat and Risk Assessments (STRAs), Privacy Impact Assessments (PIAs), and information classification and data-residency reviews.

  • Ensure compliance with responsible AI standards, security controls, privacy requirements, data protection obligations, and applicable government policies.

  • Manage User Acceptance Testing (UAT), release-readiness reviews, risk mitigation, and deployment approvals.

  • Document compliance requirements, decisions, risks, and mitigation measures throughout the project lifecycle.

5. Training, Adoption and Change Management

  • Develop and coordinate organizational change management and communication plans for enterprise AI rollouts.

  • Work with the Alberta AI Academy, ministry leadership, and AI Delivery and Enablement Champions to coordinate training and adoption.

  • Develop role-based training plans, user guides, communications, knowledge articles, and support pathways.

  • Coordinate stakeholder engagement, business readiness, use-case identification, and feedback collection.

  • Track training completion, adoption metrics, and user feedback against established targets.

  • Recommend corrective actions to improve adoption and ensure responsible use of AI capabilities.

6. AI Pilots and Enterprise Service Transition

  • Manage AI pilots and proofs of concept from initial intake and evaluation through to enterprise enablement recommendations.

  • Define pilot objectives, user cohorts, evaluation criteria, timelines, deliverables, and success measures.

  • Coordinate vendor-supported training, use-case capture, testing, and stakeholder feedback.

  • Assess platform readiness, security and privacy approvals, licensing, consumption costs, support requirements, and operational dependencies.

  • Prepare recommendations on whether pilots should proceed to enterprise deployment.

  • Coordinate transition to production, operational handover, support documentation, and lessons learned.

7. Stakeholder Management and Executive Reporting

  • Build and maintain relationships with executive directors, directors, project sponsors, ministry representatives, vendors, and technical teams.

  • Manage stakeholder expectations, resolve delivery challenges, and escalate risks and competing priorities appropriately.

  • Develop high-quality written communications, project reports, presentations, and recommendations for executive and ministerial audiences.

  • Identify resource requirements, dependencies, policy implications, and delivery methodologies.

  • Evaluate project outcomes, stakeholder satisfaction, and opportunities for continuous improvement.



Requirements

Mandatory Qualifications

Education and Project Management Experience

The candidate must meet at least ONE of the following criteria:

  1. University graduation in business, management, or a related discipline, with at least 4 years of Project Management experience; OR

  2. A two-year diploma in business, management, or a related discipline, with at least 6 years of Project Management experience; OR

  3. A one-year certificate in business, management, or a related discipline, with at least 7 years of Project Management experience; OR

  4. At least 8 years of Project Management experience, without a specified education requirement.

Mandatory Certification

  • PMI Project Management Professional (PMP) certification.

Mandatory Work Experience

  • 8 years: Developing project schedules, estimating resource requirements, and developing and monitoring work plans.

  • 8 years: Identifying, analyzing, and managing risks on large, complex projects.

  • 2 years: Implementing large-scale cloud-based projects and services related to AI service enablement and integration.

  • 3 years: Managing Microsoft 365 implementation projects involving multiple Office 365 products and requirements.

Nice-to-Have Qualifications

  • 1 year: Delivering generative AI or agentic AI tools in an enterprise environment, such as Microsoft 365 Copilot, Copilot Studio, Google Gemini Enterprise, or Claude Enterprise.

  • 5 years: Developing and delivering communications and presentations to executives, management, program sponsors, steering committees, branch managers, and end users.

  • 2 years: Implementing chargeback, cost-recovery, or consumption and expenditure reporting for cloud or SaaS services.

  • 4 years: Understanding the impact of organizational policies, processes, and procedures on performance.

  • 5 years: Leading large enterprise-scale projects and programs.

  • 3 years: Leading organizational change management and user adoption for enterprise technology rollouts, including training programs and business champion networks.

  • 2 years: Managing technology pilots or proofs of concept from evaluation through production or enterprise service.

  • 3 years: Planning and coordinating User Acceptance Testing for enterprise technology implementations.

  • 2 years: Managing enterprise software or SaaS licence rollout, allocation, lifecycle management, request workflows, and provisioning.

  • 2 years: Applying security controls in project solutions and designs, including STRAs and PIAs.

  • 5 years: Process improvement, documentation, and requirements gathering.

  • 5 years: Working in or for the public sector.

Required Knowledge and Skills

  • Enterprise IT project management and delivery governance.

  • Microsoft 365, Azure, Google Cloud, SaaS licensing, cloud consumption, and identity and access management concepts.

  • Generative AI and agentic AI concepts, including assistants, agents, grounding, model selection, responsible AI risks, and consumption-based cost drivers.

  • Risk management, issue resolution, dependency management, and resource planning.

  • Security and privacy assessment coordination, including STRAs and PIAs.

  • User Acceptance Testing, release management, and operational transition.

  • Organizational change management, training, stakeholder engagement, and user adoption.

  • Strong written and verbal communication skills, including preparation of executive-level and ministerial-level material.

  • Ability to work independently, collaborate across multidisciplinary teams, and manage changing priorities in a large, federated organization.

Work Location and Equipment Requirements

  • The resource must work from within Alberta, Canada, due to network and data security requirements.

  • The role is remote; however, the resource must be available for onsite meetings when required, potentially three to four times per month.

  • The contractor must provide their own computer and related equipment. Windows is preferred; a modern Windows or macOS system compatible with Azure Virtual Desktop (AVD) is required.

  • The quoted rate must include all overhead, equipment, supplies, office costs, administrative expenses, and other costs associated with service delivery.

  • The standard work schedule is 8:15 AM–4:30 PM Alberta time, Monday through Friday, excluding provincial holidays.

  • Travel, commuting, relocation, accommodation, and meal expenses for onsite attendance are not reimbursed by the Government of Alberta.

Additional Requirements

  • A standard criminal record check is required before commencement, if requested by the Province.

  • The selected resource must complete mandatory government training, including Freedom of Information and Protection of Privacy Act (FOIP) and security awareness training.

  • All required experience must be explicitly documented in the resume under the relevant job or project.

  • Each job or project must include its term in the exact format MMM/YYYY to MMM/YYYY.