Implementation manager Jobs in Markham, ON

Job Description

Mackenzie Health is embarking on a multi-year modernization of its human resources, finance, payroll, and supply chain services to implement a new Enterprise Resource Planning system (ERP). The ERP project is a pillar of enabling exemplary corporate services functions which will provide a backbone of support for the entire Hospital. These services play a critical role in ensuring the efficient and effective use of resources, to enable high quality care, and ensuring Mackenzie Health complies with ever-changing regulations. Corporate services transformation is at the forefront of the organization’s priorities to create a more agile, responsive, and efficient system.

Mackenzie Health is seeking an experienced individual to play a key lead role of the ERP project, focusing on providing leadership, guidance, and expertise on the implementation of the payroll (payroll, compensation, benefits, and pension) functionality of a new ERP system. As the Payroll Lead, you will play a pivotal role in streamlining operations and Payroll processing, while implementing and optimizing the payroll systems.

The successful candidate is a highly motivated individual who will play a critical role in the overall success of the ERP implementation, by ensuring existing and future payroll business needs are met and optimizing best practices. They will ensure that the payroll process and system continue to evolve and will enhance and maintain the ERP solution after go-live. The successful candidate will be part of a dynamic team committed to delivering innovative solutions that enhance operational efficiency and support our mission of delivering exceptional healthcare services.

Primary Responsibilities :

Implementation

• Provides leadership and is an innovative thinker who, with the support of their project coordinator, assigns tasks, identifies, tracks, and removes blockers (risks, issues).
• Ensures sufficient resourcing is available to complete tasks. Escalates blockers as appropriate.
• Gather and establish Payroll requirements and business needs via business process analysis and consultation.
• Identifies and tracks assumptions, constraints, and ensures program methodology and standards are being adhered to.
• Identifies tasks and assists in the creation, coordination, and execution of Program work plans / deliverables, revising as appropriate to meet the changing needs / requirements of the program.
• Leads their team, in conjunction with the vendor, for functional procedure identification and modification. Works collaboratively with the organization change management lead / analyst to identify change management needs and identifies change impact.
• Supports the ongoing decision-making and adherence to the program timelines.
• Creates and / or reviews and / or approves program deliverables. Ensures deliverables are high quality and aligned with program standards.
• Resolves any issues related to deliverable completion and / or escalates appropriately.
• Provides updates to the Director ERP Implementation & Transformation and Committee Infrastructure regarding deliverable / task / sprint completion levels.
• They are a Champion for Change.
• They promote and educate their teams on best practice adoption, program methodology, program RACI, program governance, and program strategies.
• Continually seeks opportunities to increase stakeholder satisfaction and strengthen stakeholder and vendor relationships by :

o Developing and promoting a collaborative working environment with staff through strong positive working relationships; and

o Fostering and maintaining positive working relationships with vendors.

Adopts a “one team” approach :

o Works cross-functionally and collaboratively with team members and stakeholders to ensure the program is successful.

o Ensures that work is done collaboratively. Ensures workshops have appropriate team members and stakeholders.

Post-Implementation

Documenting and addressing issues and / or problems.

Coordinate release management activities of the payroll core system (., Release management planning; evaluation & impact assessment; testing &

What must you have?

What else do you bring?

Preferably, your profile also includes :

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.