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Entry level it Jobs in Ottawa, ON

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Entry level it • ottawa on

Last updated: 2 hours ago

IT Service Management Support Analyst

RJR InnovationsOttawa, CA
Full-time

Providing first level and second level support to end users for an external Service Desk application.Ensure all calls and emails to the service desk are properly documented in the Service Desk appl...Show more

Legal Professionals (Mid-Senior Level)

Hire Resolve.comOttawa, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting legal organizations in hiring experienced legal professionals.This is a multi-role hiring campaign intended to attract candidates from private practice and corporate envir...Show more

Database Administrator Level 3 - Senior - TBIPS

Renaud Consulting IM/IT SolutionsOttawa, Ontario
Full-time

SecurityScreeningCertificateandBriefingFormfilenumber.Informationmust include Organization, contactname,contact telephone number, e-mail address, adescriptionof the projects and the date and durati...Show more

ERP Functional Analyst – LEMS SME (Level 2)

BevertecOttawa, ON, Canada
Full-time

Job Title: ERP Functional Analyst – LEMS SME (Level 2).Duration: 2 years + 6-month extension.Location: NCR, Canada (Gatineau/Ottawa).Work model: Hybrid (on-site required)- up to 3 days/week.Active ...Show more

 • New!

Entry Level Management-WFH

AO Globe LifeOttawa, ON, CA
Remote
Full-time
Quick Apply

Elevate Your Career as a Remote Leader!.Are you someone who craves flexibility and growth in your career?.Your next adventure starts here!.We're on the hunt for passionate and dedicated professiona...Show more

Entry Level Accountant

Randstad CanadaOttawa, Ontario, CA
Temporary
Quick Apply

On behalf of our industry leading client, we are seeking a motivated and detail-oriented Junior Accountant for a 4-month contract.This role is ideal for an early-career professional looking to shar...Show more

Entry Level - Work From Home

American Income Life Insurance Companyottawa, ON, CA
Remote
Full-time
Quick Apply

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.The Company is expanding in our territories ...Show more

IT Change Manager

PLATOOttawa, ON, CA
Permanent

PLATO is Canada's only Indigenous-led, Indigenous staffed software testing services firm.We insist on working with quality people who share our passion for quality testing and have built a team of ...Show more

Procurement Specialist - IT Category

Bank of CanadaOttawa (Downtown), ON, CA
Permanent +1

Procurement Specialist - IT Category.The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada.No other employer in the country offers y...Show more

 • New!

Landscaping Sales and Service. Entry Level Outdoor Work

Canadian Property StarsOttawa, Ontario
Full-time +1
Quick Apply

Canadian Property Stars specializes in aeration, window washing, pressure cleaning, and driveway sealing all Spring, Summer and Fall.If you want to join a crew of hard working, outgoing, honest, an...Show more

Technical Architect (CRM/Power Platform) – Level 3

Exposant 3Ottawa, Ontario, CA
Full-time
Quick Apply

Join Exposant 3 (E3): The Power of People at the Heart of Technology!.Exposant 3 is a consulting firm in business management and information technology, dedicated to supporting companies and organi...Show more

System Administrator level 2

Adecco CanadaOttawa, Ontario, Canada
Full-time +1
Quick Apply

Adecco is currently hiring a System Administrator for a full-time 3-year contract opportunity based in Ottawa, ON.This is a hybrid role requiring a valid Secret level security clearance (mandatory ...Show more

Senior Specialist, IT Vulnerability Management

CMHC - SCHLOttawa
Full-time +1

Ottawa (ON); Montreal (QC); Toronto (ON).Language Skill Levels (Read/Write/Speak):.Our salaries generally range from $ 104,180.The work you do and the work we do together matters.We come to work ev...Show more

Senior IT Security Computer Support Specialist

49 SolutionsOttawa, ON, CA
Full-time
Quick Apply

Senior IT Security Computer Support Specialist.Department of National Defence (DND).Secret (minimum), Top Secret preferred.Senior IT Security Technical Support Specialists.These resources will prov...Show more

Entry-Level Data Entry Specialist (Remote)

FocusGroupPanelOld Chelsea, Quebec, Canada
Remote
Part-time

About the Data Entry Research Participant position.We are looking for dependable, trustworthy individuals from various work experience backgrounds such as customer service, administrative assistant...Show more

Level #1 (Licensed) Insurance Advisor

Kevin Carruthers - Desjardins Insurance AgentOttawa, Ontario, Canada
Permanent

Kevin J Carruthers Insurance Agency.Level 1 Licensed Client Care Advisor.The Job will report to the Agent and/or Level #2 Advisors.This role is one of a Level #1 Client Care Advisor and is geared t...Show more

Lead Analyst, IT Network

University of OttawaOttawa, ON, CA
Temporary

Replacement of a temporary position.Anticipated Duration in Months.IT Network & Data Centre Services.Information Technology is a dynamic and collaborative environment.We are focused on prioritizing...Show more

Data Entry Specialist

ADF Medical Services Inc.Ottawa, ON, CA
Remote
Full-time +1
Quick Apply

We're hiring a precise and dependable.If you have a sharp eye for detail and a commitment to accuracy — we want you on our team.Administrative & Health Records.Accurately enter and update patient a...Show more

Data Entry Specialist

Staffmax Staffing & RecruitingOttawa
Temporary

Staffmax is assisting our client in hiring a detail-focused and reliable.If you're someone who enjoys working with data, values accuracy, and takes pride in organization, this is an excellent oppor...Show more

People also ask
IT Service Management Support Analyst

IT Service Management Support Analyst

RJR InnovationsOttawa, CA
30+ days ago
Job type
  • Full-time
Job description

Job Responsibilities

  • Providing first level and second level support to end users for an external Service Desk application
  • Ensure all calls and emails to the service desk are properly documented in the Service Desk application, this includes initial troubleshooting of issue and information gathering
  • Monitoring the Service Desk queues to ensure that tickets are processed in a timely manner which includes first contact with clients and closing all completed tickets assigned to the Service Desk queue
  • Interact with other team members where necessary to ensure incident tickets are resolved in a timely manner
  • Responsible for checking Service Desk voicemails and emails
  • Providing internal RJR Innovations support for IT issues
  • Responsible for routing tickets according to the appropriate service levels if a resolution cannot be reached at the first level
  • On call after hour support may be required.

Job Requirements, Essential

  • A diploma/certificate in post secondary education or equivalent experience;
  • Excellent IT troubleshooting skills;
  • Strong verbal and written communication skills in both official languages;
  • Excellent interpersonal and customer service skills, which will enable the candidate to build positive relationships and work with all levels of staff and clientele;
  • Ability to work under pressure and multi-task;
  • Exceptional organizational skills and detail oriented;
  • Strong professional image.
  • Job Type: Full-time (Partial remote work)
  • Salary: $40,000.00 to $60,000.00 /year

Experience:

  • IT Support: 1 year (Preferred)