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The Customer Service Representative III supports the administrative management of company's Québec’s non-regulated activities while delivering excellent service to both internal and external stakeholders.
JOB TITLE: Bilingual Customer Service Representative III
LOCATION: Québec, Gatineau
HYBRID: 3 days in office (Mon/Tues/Thurs) and 2 days remote (Wed/Friday).
SCHEDULE: 7h/day 8:30am to 4h30pm (1hour lunch)
Advantages
• Contract Duration: 1-Year Contract (with strong potential for extension)
• Salary: $25/ hour
• Location: Gatineau, QC (J8V 3P8)
• Work Arrangement: Hybrid (3 days in office: Mon/Tue/Thu 2 days remote: Wed/Fri)
• Schedule: 8:30 AM to 4:30 PM (7h/day, 1h lunch break)
Responsibilities
• Participate in the administrative management of company's Québec’s non-regulated activities.
• Respond to inquiries from internal and/or external customers, installers, service contractors, etc. while maintaining positive relationships with them.
• Data entry for rental equipment in various systems.
• Follow up with customers in a timely manner when required.
• Perform detailed analysis of various reports.
• Perform other related administrative duties, as needed.
Qualifications
• Minimum of 2 years of experience in an administrative, clerical, or data entry role.
• Intermediate proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• High School Diploma: College Diploma would be considered an asset.
• The person in this role must be fluent in French (speaking, reading, writing). As the person in this role is required to frequently interact with colleagues, stakeholders and clients that do not speak French, a proficient knowledge of English (speaking, reading, writing) is also required.
• Strong attention to detail, efficient data entry skills, and professional communication.
• Industry Asset: Experience in the oil and gas industry is considered a strong asset.
Summary
If Bilingual Customer Service Representative III role in Gatineau sounds like a good fit for you, please APPLY ONLINE at www.randstad.ca
Alternatively, you can apply via email by sending your resume with the job title in the subject line to: marie.thiers@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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