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Ehs manager • ajax on
Vendor Manager
AffirmOshawa, Durham Region, CAStore Manager
LidsPickering, ON, CAManager, Tax
MNPOshawa, Durham Region, CAIntermediate Program Manager
Randstad CanadaOshawa, Ontario, CAPayroll Manager
Durham District School BoardWhitby, Durham Region, CA- Promoted
Restaurant Manager
Tim HortonsPickering, ON, CanadaEHS Advisor
AeconPickering, ON, CAPickering Site Engineering Manager (CA)
Siemens EnergyOntario, PickeringOperational Procurement Manager
TRENCH GroupPickering, ON, CA- Promoted
Customs Manager
ROCK IT CARGOAjax, ON, CanadaGeneral Manager
DISHWhitby, Durham Region, CanadaOperations Manager
JYSK CanadaOshawa, Ontario, CanadaEHS Manager
Robert HalfPickering, Ontario, CanadaSafety Co-op (Summer 2026) - Kiewit Nuclear Canada - Bowmanville, ON
KiewitOshawa, ON, CA- Promoted
Assistant Kitchen Manager | Kitchen Manager
The Canadian BrewhouseOshawa, ON, Canada- Promoted
Assistant Manager
MoxiesPickering, ON, CanadaStore Manager
Lids IncPickering, ON, CA- Promoted
Tax Manager
Vaco by HighspringWhitby, Ontario, CA- Promoted
Sales Manager
Services de Gestion Quantum LtéePickering, Ontario, Canada- Lethbridge, AB (from $ 100,000 to $ 166,891 year)
- Mississauga, ON (from $ 78,400 to $ 166,773 year)
- Toronto, ON (from $ 124,923 to $ 163,233 year)
- North York, ON (from $ 141,593 to $ 163,233 year)
- Old toronto, ON (from $ 124,431 to $ 162,758 year)
- Hamilton, ON (from $ 137,203 to $ 160,706 year)
- Sherwood Park, AB (from $ 148,560 to $ 160,650 year)
- Slave Lake, AB (from $ 130,274 to $ 156,750 year)
- Montreal, QC (from $ 80,000 to $ 150,257 year)
- Vaughan, ON (from $ 145,685 to $ 150,154 year)
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Vendor Manager
AffirmOshawa, Durham Region, CA- Full-time
Overview
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Vendor Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor / BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale. This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional PODs and significant strategic oversight, cross-functional leadership, and sharp analytical judgement.
What You’ll Do
- Vendor Strategy & Governance, Analytics & Decision Enablement, Cross-Functional Leadership and Change & Transformation.
- Own vendor performance across 1–2 functional PODs, including CSAT, SLA, compliance, and QA outcomes.
- Lead executive-level vendor governance (e.g. QBRs, escalations).
- Define operational strategies for vendor allocations, specialization, and performance recovery.
- Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business.
- Use data to diagnose performance gaps, validate trends, and prioritize interventions.
- Run ad-hoc analyses and scenario modeling to support rapid decision-making.
- Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM.
- Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes.
- Act as senior escalation point for systemic vendor or POD-level issues.
- Drive key initiatives such as POD specialization rollouts, vendor migrations, or regulatory implementations.
- Design and execute structured change programs, ensuring vendor readiness and sustained adoption.
- Champion continuous improvement and innovation across the vendor network.
What We Look For
Compensation & Benefits
Base Pay Grade : J
Equity Grade : 4
CAN base pay range per year : $102,000 - $142,000. Base pay is part of a total compensation package that may include stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). Equity rewards may be offered by Affirm Holdings, Inc. (parent company).
Location & Work Arrangement
Affirm is a remote-first company. The majority of roles are remote and you can work almost anywhere within the country of employment. Some roles may be office-based due to job requirements.
Benefits
We believe it’s On Us to provide an inclusive interview experience for all, including people with disabilities. Reasonable accommodations are available during the hiring process.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the collection, processing, use, and storage of your personal information as described therein.
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