What is the opportunity?
As Manager of Insurance investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.
What will you do?
Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases
Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations
Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner
Attend court and provide expert evidence on behalf of RBC when required
Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness
Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC
What do you need to succeed?
Must-have
Minimum 5 years' experience in crime investigation/audit or disability claims management
Proven interview skills; proven report writing skills
Experience in gathering and preserving evidence and presenting the evidence before the courts
Skilled in all Microsoft Office computer applications
Able to lead by example through provision of knowledge, cooperation and teamwork
Nice-to-have
In depth knowledge of criminal law
Experience working in disability insurance claims management
Knowledge of banking processes
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to take on progressively greater accountabilities
Job Skills
Coverage Analysis, Detail-Oriented, Information Capture, Insurance Claims Investigations, Insurance Fraud Investigations, Interview Techniques, Liability Loss Control, Litigation Management, Risk Assessments, Vendor Management
Additional Job Details
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
Mississauga
Canada
37.5
Full time
GROUP RISK MANAGEMENT
Regular
Salaried
2026-04-08
2026-04-22
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.