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Last updated: 8 hours ago

Director of Operations, Healthcare Security - Vancouver Coastal Health

SecuriguardBurnaby, BC, CAN
Full-time
Quick Apply

Healthcare Security vertical in Metro Vancouver, including oversight of the.Vancouver Coastal Health (VCH).This role is pivotal in driving strategic growth, fostering trusted partnerships, and ensu...Show more

Lawyer (FT)

Chugh LLPDelta, British Columbia, Canada
Full-time +1
Quick Apply

Are you seeking a flexible position that offers a hybrid work model and competitive compensation? We are looking for an experienced Lawyer who can work autonomously as well as collaboratively withi...Show more

Jr. Business Analyst

Vitacore IndustriesBurnaby, British Columbia, Canada
Full-time
Quick Apply

At Vitacore, we integrate cutting-edge research and technology with a profound commitment to sustainability and innovation.Established in 2020, Vitacore is driven by our mission to develop transfor...Show more

RQ00769 - CAD 2 - Transmission Station CADD

Randstad CanadaBurnaby, British Columbia, CA
Temporary
Quick Apply

Ready to make a difference? Join our client as Assistant Project Engineer - Lines & Interconnections! Your mission: ensure safety, quality, and timeliness, all while staying within budget.Be the dr...Show more

Senior Legal Counsel

PhotonicCoquitlam, BC, CA
Full-time
Quick Apply

Photonic’s legal team and play a key role in shaping the commercialization of our world-leading quantum technology.This position offers the opportunity to provide strategic legal guidance across pr...Show more

Family Law Associate

R•JOHNSONGreater Vancouver, Canada
Full-time

Our client is searching for an outgoing and results-driven lawyer to join their seasoned team of professionals.This newly created role for an Associate is the perfect way to cement your career in a...Show more

Senior Engineering Detailer

Wesbell CommunicationsBurnaby, Canada
Full-time

Wesbell is seeking a Senior Engineering Detailer.This position will be responsible for 2D drafting, 3D modeling, and detailing of greenfield telecommunication towers, rooftop structures, and other ...Show more

Outside Sales Representative - Coquitlam

AlumaSafwayCoquitlam, BC, CA
Permanent

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful.This is an exciting opportunity for a motivated professio...Show more

Intermediate Engineering Detailer

Wesbell CommunicationsBurnaby, Canada
Full-time

Wesbell is seeking an intermediate Engineering Detailer.This position will be responsible for 2D drafting, 3D modeling, and detailing of greenfield telecommunication towers, rooftop structures, and...Show more

Administrative Assistant, Clinical Operations-Surrey

Fraser HealthSurrey, British Columbia, CA
Temporary

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Provides administrative and secre...Show more

Electrical Engineer/ Designer

Tundra Talent CommunityBurnaby, BC, Canada (On-site)
Full-time

Our client is seeking Intermediate and Senior Electrical Engineers and Designers to undertake advanced technical design projects focused on comprehensive building electrical system upgrades.These p...Show more

Senior Legal Counsel

FortisBCSurrey, BC, CA
Full-time

Affiliation: Management & Exempt.Employment Status: Full-Time Regular.Expected Hiring Range: $140,200.Short-term Incentive Eligible: Yes.Posting End Date: Open until filled.As the province’s larges...Show more

Benefits Administrator

Pacific Coast Community ResourcesPort Coquitlam, BC, CA
Permanent
Quick Apply

JOB SUMMARY: The Benefits Administrator plays a pivotal role in the management and administration of the organization's total rewards and immigration compliance programs.This position is responsibl...Show more

Electrical Design Technologist

SolarisSurrey, BC, CA
Full-time +1

Electrical Design Technologist.Location: Surrey, BC & Calgary, AB .Position Type: Full-time Permanent .About Solaris Management Consultants Inc.Solaris Management Consultants Inc.Solaris) delivers ...Show more

Civil/Structural EIT - Transmission Line Design

StantecBurnaby, BC
Full-time +1

At Stantec, we know the work we do matters.From decarbonizing mines to modernizing electric grids and building the infrastructure that fuels communities, we’re powering the world.Our clients come t...Show more

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Director of Operations, Healthcare Security - Vancouver Coastal Health

Director of Operations, Healthcare Security - Vancouver Coastal Health

SecuriguardBurnaby, BC, CAN
6 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Securiguard is looking for a Director of Operations who will lead our Healthcare Security vertical in Metro Vancouver, including oversight of the Vancouver Coastal Health (VCH) portfolio, while managing client relationships and leading a team of Client Services Managers. This role is pivotal in driving strategic growth, fostering trusted partnerships, and ensuring our healthcare clients receive services that meet the highest standards of compliance, care, and performance.

Compensation: salary and benefits, will be based on the successful candidate's experience and is open to negotiation.

The day to day:

  • Lead, mentor, and develop a team of Client Services Managers and frontline staff fostering a culture of excellence and accountability.
  • Build and maintain strong, long-term relationships with key healthcare clients, understanding their needs and ensuring our services exceed their expectations.
  • Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
  • Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders.
  • Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
  • Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
  • Develop and implement operational strategies to improve service quality, client satisfaction, and business growth.
  • Establish and monitor key performance indicators (KPIs) to ensure operational objectives are met and drive continuous improvement.
  • New business start-ups and transition plan implementation.

Knowledge:

  • Legislation - Relevant government and Healthcare security legislation in British Columbia
  • Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
  • Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control

Here's what you need:

  • University Degree preferred, College Diploma or certificate in Personnel Management, Business Management, Human Resources or experience in an operational setting involving the management and supervision of a large number of staff members.
  • Minimum of seven years' experience as a manager in an operational setting, with at least three years of direct experience in Healthcare Security operations or managing healthcare client portfolios.
  • Have, or be in the process of attaining the CHPA designation with IAHSS
  • In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges.
  • Experience working with hospitals, health authorities, or healthcare-related facilities is strongly preferred.
  • Demonstrated success in building and leading teams, passion and high energy for people.
  • Proven track record of excellence in client relationship management, problem solving and business development
  • Experience in an operational setting involving the management and supervision of many staff members
  • Strong communicator with assertive interpersonal skills and team player are critical to success.
  • Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
  • Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
  • Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
  • MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 British Columbia Driver's License; access to or possession of vehicle for attending to all client sites
  • Understands financial and cost drivers in the security industry
  • Certified Protection Professional or equivalent American Society for Industrial Security certification standing is an asset.

What's In It for You

  • Easy Commute: We're right beside the SkyTrain - seriously, look for us on Google Maps.
  • Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
  • Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
  • Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
  • Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.

At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

At Securiguard, you'll be part of a team that values collaboration, innovation, and employee growth. This is more than just an administrative role-it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment.

Ready to join the team? Apply today!