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Lead the strategic operational transformation of RBC Wealth Management’s YEXT and WordPress platforms to support the consolidation of global platforms to best support our business strategies.In thi...Show more
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Job Description
What is the opportunity? Lead the strategic operational transformation of RBC Wealth Management’s YEXT and WordPress platforms to support the consolidation of global platforms to best support our business strategies. In this pivotal leadership role, you'll drive enterprise-scale platform innovation, align critical intranet ecosystems with RBC's brand standards, and empower a high-performing team to support Wealth Management's digital ambitions. You'll shape strategic roadmaps, secure funding for expansion projects, and deliver measurable impact—working to optimize global costs, while enabling advisor productivity and client acquisition strategies. This is your opportunity to drive the strategic growth of a global digital solutions infrastructure that fuels business growth and community impact.What will you do?Define and execute strategic platform capability roadmaps and global YEXT/WordPress consolidation sequencing
Lead stakeholder engagement with Global Marketing Leads, WMC Communications, and Digital Accelerators to secure buy-in and project funding
Manage and develop a team, fostering high performance and career growth
Drive innovation initiatives including new capabilities (e.g., AI personalization tools) and build business cases for expansion projects
Oversee platform operations, monitor SLAs, and ensure brand compliance across global intranet instances
Manage vendor partnerships and contracts; approve operational spend with Director oversight on larger initiatives
Resolve platform incidents and operational challenges; escalate complex risk and compliance issues appropriately
Mentor team members on YEXT and WordPress platforms, fostering technical excellence and certification readiness
7+ years of platform or digital leadership experience managing enterprise-scale systems
5+ years working with YEXT and/or WordPress platforms in operational or leadership capacity
Proven ability to lead cross-functional teams and manage stakeholder relationships at multiple organizational levels
Experience with strategic planning, roadmapping, and delivery of large-scale platform projects
Strong understanding of content management, platform operations, and digital ecosystem alignment
Budget management and vendor negotiation experience at the operational or program level
Experience leading digital transformation or large-scale platform migrations
Familiarity with digital change management practices and stakeholder adoption strategies
Agile leadership experience or exposure to Agile methodologies
Background in intranet, marketing technology, or enterprise communications platforms
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
WEALTH MANAGEMENTJob Type:
RegularPay Type:
SalariedPosted Date:
2026-04-20Application Deadline:
2026-05-04Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
