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Computer networking Jobs in Edmonton, AB

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Computer networking • edmonton ab

Last updated: 3 days ago

Service Desk Analyst

AeconEdmonton, AB, CA
Full-time

Reporting to the Service Desk Team Lead, the Service Desk Analyst is responsible for the administration of all incidents and service requests to ensure timely resolution along with providing front-...Show more

Financial Planner, Investment and Retirement Planning Magrath Community

0000050007 Royal Bank of CanadaEDMONTON, Alberta, Canada
Full-time

As an RBC Investment and Retirement Planner, you create custom investment solutions for prospective and existing RBC clients.Alongside your own prospecting and networking activity, you are fully su...Show more

Financial Planner Investment and Retirement Planning

Royal Bank of Canada>EDMONTON, Canada
Full-time

As an RBC Investment and Retirement Planner, you create custom investment solutions for prospective and existing RBC clients.Alongside your own prospecting and networking activity, you are fully su...Show more

Student talent community: future opportunities

DeloitteEdmonton, AB
Full-time

Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; ...Show more

Customer Solutions Manager

Unified Valve Group Ltd.Edmonton, AB
Full-time

Unified Valve Group is seeking a hardworking, motivated, driven Customer Solutions Manager, who thrives on being in the field, visiting clientele ensuring customer service and generating new accoun...Show more

Customer Experience Associate- Networking Event (April 17 2026)

The Toronto-Dominion Bank (Canada)Edmonton, Alberta
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo...Show more

Computer programming Private Tutoring Jobs Edmonton

SuperprofEdmonton, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

 • Promoted

General store manager

Tokyo Express PalisadesEdmonton, AB, Canada
Permanent

Heures de travail: 30 to 44 hours per week.No degree, certificate or diploma.Direct and control daily operations.Plan and organize daily operations.Manage staff and assign duties.Study market resea...Show more

Senior Operations Manager, E&I

FLINT Corp.Edmonton, Alberta, Canada
Full-time

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services.Co...Show more

 • Promoted

Labour Market Coordinator

Lifemark764 Edmonton Mira, Edmonton, AB, CA
Full-time +2

Department: Vocational Services.Location: Edmonton, MIRA Lifemark Clinic.Status: Temporary 6 Month Contract with possibility of extension.The Labour Market Coordinator will work collaboratively wit...Show more

Senior Accountant - CPA LLP, Small Business

PathfindEdmonton AB
Full-time

Pathfind has an immediate opening with a well-established Public Practice Firm.They are seeking a keen, collaborative experienced Sr.Accountant for their Small Business Group.Accountant will be res...Show more

Labour Market Coordinator

pt Health764 Edmonton Mira, Edmonton, AB, CA
Full-time +2

Department: Vocational Services.Location: Edmonton, MIRA Lifemark Clinic.Status: Temporary 6 Month Contract with possibility of extension.The Labour Market Coordinator will work collaboratively wit...Show more

Intermediate Deskside Analyst (5+ years) to provide Tier II support for business software, devices and collaboration spaces in a manufacturing environment (Redwater/Fort Saskatchewan)

S.i. SystemsEdmonton
Full-time

Intermediate Deskside Analyst (3+ years) to provide Tier II support for business software, devices and collaboration spaces in an enterprise environment .Approximately 60% of the time in Redwater a...Show more

(Remote) Executive Vice President

N. Harris Computer Corporation - CADEdmonton, Alberta
Remote
Full-time

As the Executive Vice President of Silverblaze, you will be responsible for setting the strategic direction and leading the execution of all functional areas.Above all, you will be a leader of peop...Show more

Principal Field Solution Architect – Networking

CDWEdmonton, AB, CA
Full-time
Quick Apply

At CDW, we make it happen, together.Trust, connection, and commitment are at the heart of how we work together to deliver for our customers.It’s why we’re coworkers, not just employees.Coworkers wh...Show more

Co-op Engineer - Game Engine System

Huawei Technologies Canada Co., Ltd.Edmonton, Alberta, CA
Internship

Huawei Canada has an immediate Co-op opening for an Engineer.The Software-Hardware System Optimization Lab continuously improves the power efficiency and performance of smartphone products through ...Show more

Cloud Architect/Implementer

ProcomEdmonton, CA
Full-time +1

On behalf of our Utilities client, Procom is searching for a Cloud Architect/Implementer for a 3-6 month role.This position is a hybrid position with 2 days onsite at our client’s Edmonton office.C...Show more

Valuation Specialist - CPA Company

PathfindEdmonton AB
Full-time

Pathfind has an immediate opening with a well-established Public Practice Firm.They are seeking a collaborative Valuation Specialist.The Valuation Specialist will be responsible for providing busin...Show more

Technical Support & Service Advisor

Lock Search GroupEdmonton, Alberta
Full-time

Technical Support & Service Advisor - HVAC .Edmonton, AB or Calgary ABWe are proud to support a premier North American wholesale distributor of heating, ventilation, and air conditioning products, ...Show more

People also ask
Service Desk Analyst

Service Desk Analyst

AeconEdmonton, AB, CA
30+ days ago
Job type
  • Full-time
Job description

What is the Opportunity?


Reporting to the Service Desk Team Lead, the Service Desk Analyst is responsible for the administration of all incidents and service requests to ensure timely resolution along with providing front-line support to our end-user community. The Service Desk Analyst will leverage the Information Services team to ensure that customer satisfaction is maintained, service levels are achieved, and quality is not compromised

What You'll Do Here:

  • Primary contact for answering, evaluating, and prioritizing Service Desk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
  • Provide first Level Service Desk support to end users on a variety of issues.
  • Responsible to monitor all open requests and incidents to ensure timely resolution, escalating to management for assistance when appropriate
  • Assign requests or incidents to appropriate queues for follow up
  • Responsible to log a ticket for any IS issues received via walk-in, phone, or e-mail in Aecon’s Service Management Tool (BMC Remedy)
  • Handle problem recognition, by contacting end users to collect information about problems or incidents and lead the user through diagnostic procedures to determine the source of the error
  • Document and communicate knowledge with the rest of the team to improve service levels, by developing and maintaining “how-to” procedures and knowledgebase articles

What You Bring to the Team:

  • Excellent oral and written communication skills
  • Degree or diploma related to Information Services or equivalent work experience
  • Familiarity with ITIL Foundations is an asset
  • Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management is an asset
  • Ability to clearly communicate technical concepts to non-technical people.
  • Excellent customer service skills
  • Technical knowledge in computer hardware and software configuration
  • Ability to multi-task in a fast-paced environment
  • Ability to act individually and work together with others as part of a team
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
  • Must have a working knowledge of Windows 10, MS Office 365 products, Microsoft Exchange, and Active Directory
  • Understanding of BMC Remedy, Citrix XenApp, SAP, and Microsoft Teams is also an asset
  • Able to troubleshoot network connectivity, router, access point, and switch issues
  • Ability to speak multiple languages considered an asset
  • “Can do” attitude

Reason for Vacancy: Replacement

Pay Range: $50,000 - $55,000 per year

Individual pay is determined based on several factors, including work location, education, experience, unique skills and job conditions. Other considerations may include certifications, specialized training, and the complexity or scope of the role.