Computer networking • old toronto on
Support of Desktop / Laptop / Smartphone issues from various support channels (phone or ticket system).Be the first point of contact providing solutions to internal enterprise applications.Provide ... Show more
As a Cloud Network Engineer, you will be responsible for engineering, automating, and supporting enterprise cloud networking solutions across Azure, AWS, and GCP.This role combines deep networking ... Show more
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently looking for a highly proactive and detail-oriented.If you're looking for an exciting o... Show more
Preparation, lab/tutorial grading and other duties.Prepare for labs/tutorials in order to have a strong grasp of content, procedures and assignments.Grade lab/tutorial related assessments.Prepare l... Show more
Project Objectives & Role Summary.Celestica’s global HPS Artificial Intelligence (AI) sandbox, modeling, and software engineering toolchains.This specialist will bridge the gap between AI developme... Show more
Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support Canada-based operations.This is a multi-role opportunity spanning several functions across Information T... Show more
We are hiring Relationship Manager, Business Markets for various locations throughout the Greater Toronto Region.This application is to express your interest in attending our event on 24th November... Show more
Heures de travail: 30 to 44 hours per week.Secondary (high) school graduation certificate.Supervise staff (apprentices, stages hands, design team, etc.Assign sales workers to duties.Hire and train ... Show more
Our financial services client is seeking a.Senior IT Application Support Analyst (5-10 years of experience) to build and migrate CI/CD pipelines using Jenkins and GitHub Actions.Join a team support... Show more
Arial, sans-serif"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decora... Show more
Faculty - Tenure Stream (continuing).Faculty of Applied Science & Engineering.Department of Electrical and Computer Engineering.Canada Impact+ Emerging Leaders program.Early Career Researchers ... Show more
Senior Systems Administrator / Infrastructure Operations Specialist.Infrastructure / Cloud / DevOps.We are seeking an experienced Senior Systems Administrator / Infrastructure Operations Specialist... Show more
Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positi... Show more
Job Title Windows & Active Directory Enterprise Advisor.Type: Permanent, Full Time Position.Our client is seeking an Active Directory expert to work as part of their Infrastructure Services tea... Show more
Site Reliability Engineer – Azure Operations, Databricks Support & Incident Response.Waterloo or Toronto - Hybrid (Tuesday, Wednesday and Thursday).As an Intermediate Site Reliability Engineer,... Show more
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.Experience: 1 year to less than 2 years.Coordinate the flow of information wi... Show more
The Director of Computer Systems Validation Program provides support to the Quality, Regulatory and Compliance function in support of qualification of Veeva Vault technology.Primarily responsible f... Show more
Education: Secondary (high) school graduation certificate.Experience: 3 years to less than 5 years.Analyze budget to boost and maintain the restaurant's profits.Develop budget to determine cost of ... Show more
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement.Headquartered in Toronto, Can... Show more
Huron is redefining what a global consulting organization can be.Advancing new ideas every day to build even stronger clients, individuals and communities.We’re helping our clients find new ways to... Show more
The Core Responsibilities!
• Support of Desktop / Laptop / Smartphone issues from various support channels (phone or ticket system).
• Be the first point of contact providing solutions to internal enterprise applications.
• Provide top quality support to all levels of Bank employees.
• Experience with ITIL-based service desk solutions, such as ServiceNow, Sys-Aid and Atlassian.
• Ability to leverage multiple vendors to troubleshoot issues efficiently.
• Maintains the Bank’s audio / visual and teleconferencing equipment.
• Executes the Move/Add/Change requests of Bank employees and relocation.
• Maintain, update, and categorize tickets within SLA with procedural follow ups.
• Maintain the First call resolution above 90% on regular basis.
• Managing incidents and service requests effectively; ensuring information is captured in the ticketing tool.
• Continuously improve the internal knowledgebase with common IT issues.
• Performs remote troubleshooting through diagnostic techniques and pertinent questions
• Assesses recurring issues to create automated processes where possible
• Sets up and deploys IT equipment for new employees
• Guides users through computer onboarding and upgrading processes
Let's Talk About You!
Please scan together and submit ONE DOCUMENT that includes your transcripts, resume and cover letter. Please note that if the application is not completed properly, it will not be accepted.
Equitable Bank is an equal opportunity employer and encourages applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
