Case manager Jobs in Cranbrook, BC

Manager, Student Success

Regular, Full-time

Summary of Duties: Provides strategic leadership for a student-centred environment that promotes accessibility, wellness, and student success across the full student journey. Oversees Student Success operations by leading staff and faculty, ensuring effective service delivery, accountability, and continuous improvement of programs and advising services. Collaborates with senior leadership to set priorities and direction, while developing and monitoring frameworks for mental health, accessibility, and student support.

Drives the development of inclusive, high-quality programs and policies that enhance student retention, engagement, and academic success. Builds partnerships with internal and external stakeholders, ensures equitable and culturally responsive services, and represents the institution in committees and external relations. Also holds responsibility for staff performance management, policy leadership, and financial oversight of the Student Success portfolio.

Qualifications:

• Master's Degree in a related field.
• Minimum of five (5) years of experience in management or leadership in student services within a post-secondary and/or public sector environment.
• Extensive knowledge of college governance procedures, academic rules, regulations, and requirements as set out in the College's policies and procedures, including the College and Institute Act.
• Experience working with marginalized and/or multi-barriered individuals.
• Demonstrated success providing service based on a broad knowledge of best practices and issues relevant to the provision of student services.
• Experience with the development and administration of budgets.
• Experience in developing/managing mental wellbeing frameworks
• Mental Health First Aid certification

Please review the Full Job Description below.

As an employee of College of the Rockies, the successful candidate is expected to be a lifelong learner who continues to develop his/her skills to help the College meet the needs of our students and our other valued clients.

Successful candidates may be required to complete a Criminal Record Check.

Salary: The starting annual salary is $94,443 to $125,924 for this Management Group position. Management Group employees are eligible for annual salary increases within and above the starting range through demonstrated performance.

The College also offers a comprehensive range of benefits, including a defined pension, generous vacation entitlements, health and dental plan, and more.

Interested applicants are encouraged to apply as soon as possible, as the College is currently reviewing applications as they are received, and this position will remain posted until a candidate is chosen. Should a review of your application result in a decision to further explore your interest and qualifications, you will be contacted at that time.

Closing Date: May 29, 2026

Preferred Start Date: July 2, 2026

Interested persons should submit both a cover letter and resume directly through the College website under "Work Here" . Ensure you press "upload" after you add each document.

Please quote Competition #26-MN-03

Please ensure your cover letter and resume clearly describe your related qualifications and experience, as selection for an interview will be based on the information provided.

"College of the Rockies is committed to an equitable, diverse, and inclusive work environment, where all employees thrive and feel they belong. We believe that a diverse workforce strengthens our organization and welcomes applications from all qualified individuals. We encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+). We are committed to an inclusive hiring experience, including providing accommodations."

In the spirit of reconciliation, we are committed to increasing Indigenous representation throughout the institution and encourage applicants to self-identify as First Nation, Metis, or Inuit within the cover letter and/or resume.

We thank all who apply and advise that only those selected for further consideration will be contacted.