Service Manager
BrandtCranbrook, CABrandt is currently seeking a Service Manager for our Cranbrook location.The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market s... Show more
It project manager Jobs in Cranbrook, BC
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It project manager • cranbrook bc
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Assistant manager, restaurant
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Remote Work - No Experience - Product Tester
OCPACranbrook, British Columbia, CAProduct Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Pet Sitter Wanted - Caring Pet Service Provider Wanted Immediately
PetSitter.comCranbrook, British Columbia, CanadaJob Overview: Hey my name is Isabeau.I am hoping to find a cat sitter and dog sitter living in Cranbrook, British Columbia.I'm aiming to connect with a professional person with semi-regular ava... Show more
Program Coordinator II
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Industrial Energy Manager
CanforCranbrook, BC, CACanfor is seeking a motivated and experienced Industrial Energy Manager to lead Strategic Energy Management initiatives for Canadian Solid Wood Operations.The Energy Manager has the responsibility ... Show more
Paint Sales Associate Part-Time - 7255 Cranbrook
The Home Depot CanadaCranbrook, BC, CAAre you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more
Industrial Energy Manager
CanforCranbrook, BC, CACanfor is seeking a motivated and experienced Industrial Energy Manager to lead Strategic Energy Management initiatives for Canadian Solid Wood Operations.The Energy Manager has the responsibility ... Show more
Senior Beauty Sales Consultant
Chatters Limited PartnershipsCranbrook, BC, CAAt Chatters, beauty is more than what we do, it’s how we connect, create, and build confidence every day.From professional hair services to must-have beauty products, we bring passion and exp... Show more
Customer Service - Work from Home - Flexible Schedule
Tim's FinancialCranbrook, British ColumbiaOur Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more
Kitchen Manager
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Electrical Site Supervisor
Rising Edge GroupCranbrook, BC, CARising Edge Group is an electrical contracting company founded in 2002, specialization in high-voltage electrical solutions that power critical infrastructure across North America.With operations i... Show more
Events and Engagement Coordinator Indigenization and EDI
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Consumer Research Panel Member
GL IncCranbrook, British ColumbiaProduct Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Strategic Development Program Trainee
EMCO CorporationCranbrook, British Columbia, CanadaAs a Strategic Development Program Trainee, you will progress through a 5 phased program to learn every aspect of our business from shipping and receiving, to sales, operations, purchasing, account... Show more
Remote Benefits Sales Representative
HMG CareersCranbrook, British ColumbiaThis full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
URGENT: Nanny Wanted - Experienced Nanny Wanted In Cranbrook, Bc – $20.00 Per Hour For Loving
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Manager, Assurance and Accounting
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Paid Online Survey Participant - No Experience
Clubshop | USCranbrook, British ColumbiaDiscover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more
- Sherwood Park, AB (from $ 102,595 to $ 500,000 year)
- Fort Saskatchewan, AB (from $ 114,080 to $ 500,000 year)
- Regina, SK (from $ 122,664 to $ 500,000 year)
- Portage la Prairie, MB (from $ 91,025 to $ 196,281 year)
- Fredericton, NB (from $ 122,032 to $ 178,669 year)
- Edmonton, AB (from $ 98,319 to $ 173,550 year)
- Pickering, ON (from $ 103,223 to $ 158,730 year)
- Montreal-Est, QC (from $ 103,223 to $ 152,085 year)
- Montreal, QC (from $ 103,223 to $ 152,085 year)
- Montreal-Ouest, QC (from $ 103,223 to $ 151,470 year)
Service Manager
BrandtCranbrook, CA5 days ago
Job type
- Full-time
Job description
Required Skills
Required Experience
Brandt is currently seeking a Service Manager for our Cranbrook location.
The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.
Duties & Responsibilities
- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis
- Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment
#LI-onsite
Required Skills
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required
Required Experience
- Demonstrates a strong commitment to occupational health and safety
- 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson heavy duty mechanic, combined with 3 years’ management/supervisory experience in the (heavy duty equipment industry)
- Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
- Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
- Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers
- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Must be proficient in using work-related desktop applications and web-based productivity applications
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required