Call centre supervisor Jobs in Surrey, BC
Last updated: 1 day ago
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience.
Trail Appliances is the leading independent appliance ret...Show moreLast updated: 17 days ago
Security Officers in the field, clients on site, and Paladin management, throughout the province, by utilizing phone, radio, and email regarding site safety, extra coverage request, emergency situa...Show moreLast updated: 30+ days ago
Background Screening Requirement : .Enhanced Criminal Record Check.Do you have an engaging personality and strong ability to connect with others through conversation? Do you have a passion to work in...Show moreLast updated: 19 days ago
Distribution Centre Manager will be responsible for the management of the warehouse to ensure the company’s customer service standards are maintained and that all products and sales goals are ach...Show moreLast updated: 30+ days ago
The Associate Vice President, Client Service Centre reports to the Vice President, Personal Lines Operations.They are responsible for meeting overall growth and profitability targets by supporting ...Show moreLast updated: 10 days ago
Join a locally owned Great Clips® salon, the world’s largest salon brand, and be one of the GREATS! Whether you’re new to the industry or have years behind the chair…great opportunities await!!.Bri...Show moreLast updated: 1 day ago
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families.
The Coordinator, Contact Centre ov...Show moreLast updated: 30+ days ago
Great Part Time Job | Fun Stores| 40% Discount | Free Product.At Bath & Body Works, everyone belongs.We are committed to creating a diverse, equitable and inclusive culture focused on delivering ex...Show moreLast updated: 30+ days ago
Full Time Supervisor Job Description.Are you ready to join one of the most trusted brands in the world?.Join the LEGO® Brand Retail team as a full-time Supervisor and be a role model as you provide...Show moreLast updated: 30+ days ago
Randstad Canada is currently hiring a Record Centre Specialist for one of our renowned clients in the document storage field.
We are hiring for the following shift : .AM - 6 : 30 PM Mondays - Fridays.A ...Show moreLast updated: 30+ days ago
Salary Range - $70,000 - 75,000.As the Profit Centre Manager, you will develop and lead all business operations at the Profit Centre.
You will be accountable for growing the business while sustainin...Show moreLast updated: 30+ days ago
Noon Hour SupervisorRecognized for its dedication to inclusion, diversity, and strong partnerships with the community, the Richmond School District is among one of the largest districts in British ...Show moreLast updated: 30+ days ago
Warehouse and are available to start immediately? Come and join our team of dedicated.Monday to Friday; from 7 : 00AM to 3 : 30PM.
Work for destruction processing plant : .Cutting open and dumping boxes t...Show moreLast updated: 30+ days ago
Experience : 2 years to less than 3 years.Develop and manage programs and services.Provide technical and professional advice.
Develop policies and procedures to implement programs.Recruit professiona...Show moreLast updated: 30+ days ago
Salary is based on education and experience.Representing Douglas College at the Langley WorkBC Centre, the Resource Centre Advisor ( RCA ) will coordinate and organize all resource information.The ...Show moreLast updated: 3 days ago
Customer Support Administrator (Call Centre) - Permanent FT- J25
Trail Appliances820 Cliveden Place, Delta, BCCA$23.00 hourly
Permanent
- Promoted
Locum Dentist- Austin Heights Dental Centre
DentalcorpCoquitlam, Metro Vancouver Regional District, Canada We are looking for a locum dentist for three weeks this February 10-27th.Austin Heights Dental Centre has served Coquitlam and the surrounding communities for over 10 years.Our practice provides a ...Show moreLast updated: 10 days ago
- Promoted
Security Dispatcher / Call Centre Agent
Paladin SecurityBurnaby, British Columbia, CanadaCA$21.00 hourly
- Promoted
Lending Specialist, Advice Centre
Coast Capital SavingsSurrey, British Columbia, CanadaCA$63,300.00–CA$75,900.00 yearly
Distribution Centre Manager
Refrigerative Supply LimitedBurnaby, BCCA$70,000.00–CA$75,000.00 yearly
- Promoted
Associate Vice President, Client Service Centre
HUB InternationalBurnaby, Metro Vancouver Regional District, CanadaCA$90,000.00–CA$120,000.00 yearly
- Promoted
Hair Stylist - Westwood Centre
Great ClipsPORT COQUITLAM, British Columbia, CanadaFull-time +1
Coordinator, Contact Centre
Fraser HealthSurrey, British Columbia, CACA$38.80–CA$46.27 hourly
- Promoted
Supervisor
SaversSurrey, Metro Vancouver Regional District, Canada The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories, and household goods.
Our Rethink Reuse business model of purchasing, re...Show moreLast updated: 10 days ago
Sales Associate-COQUITLAM CENTRE
Bath & Body WorksCoquitlam, BC, CACA$16.16 hourly
Full Time Supervisor - Richmond Centre, BC
The LEGO GroupBritish ColumbiaCA$30.50 hourly
Full-time
- Promoted
Record Centre Specialist
Randstad CanadaBurnaby, British Columbia, CACA$18.73 hourly
Temporary
Quick Apply
Profit Centre Manager
EMCO CorporationLangley, British Columbia, CanadaCA$22.14 hourly
- Promoted
Order Picker - Logistics Fulfillment Centre
Cooper'sSurrey, British Columbia, Canada Our client is an independently owned Community Pharmacy with a Large Logistics Order fulfillment centre located in South Surrey.
Our client is working closely with multiple networks and digital bran...Show moreLast updated: 30+ days ago
- Promoted
Seasonal Sales Ambassador - Guildford Town Centre
LUSH Fresh Handmade CosmeticsSurrey, British Columbia, Canada Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and...Show moreLast updated: 30+ days ago
On-Call and Permanent Noon Hour Supervisor
York Region District School BoardBritish Columbia, CanadaCA$22.18–CA$24.13 hourly
Destruction Centre Specialist
CB CanadaBurnaby, British Columbia, CanadaCA$18.00 hourly
fitness centre manager
Back2Fitness Inc.Surrey, BC, CACA$38.50 hourly
Full-time +1
Profit Centre Supervisor
Noble - British ColumbiaCoquitlam, British Columbia, Canada As the Profit Centre Supervisor, you will develop and execute strategies to drive sales and profitability while ensuring sales, gross profit- and profit-sharing goals are achieved in conjunction wi...Show moreLast updated: 14 days ago
- Promoted
Resource Centre Advisor
Douglas CollegeLangley, British Columbia, CanadaCA$30.30–CA$32.80 hourly
Full-time
Customer Support Administrator (Call Centre) - Permanent FT- J25
Trail Appliances820 Cliveden Place, Delta, BC17 days ago
Salary
CA$23.00 hourly
Job type
- Permanent
Job descriptionDetail-oriented, organized with excellent analytical and problem-solving skills Able to work collaboratively in a team environment and able to work independently Excellent in verbal and written communication skills Able to de-escalate customer service issues Able to work with tight deadlines, multitasker and can establish priorities Working knowledge of Microsoft Office : Excel, Outlook and Word Minimum completion of high school or equivalent education Minimum 4 years Customer Service Experience Minimum 2 years Call Centre Experience Experience using Zendesk an asset Fluency in a second language Mandarin / Cantonese Superior interpersonal, verbal and written communication skills The ability to remain calm during times under stressful situations Paid time off Generous employee discounts Employee Recognition Program Extended health care and dental coverage Gym membership discount Professional Development Programs Career Progression Company events
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values : Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. We have everything we need to inspire our customers. Except you. In this role, reporting to the Manager of Customer Support you will ensure the delivery of excellent customer service through timely and accurate support of retail and single family builder orders, from post-sale through to delivery. You will also be maintaining contact with the customer throughout, collaborating with internal departments (Purchasing, Dispatch / Delivery, etc.) to achieve and maintain high levels of customer service.
As a Customer Support Administrator, you will
- Field customer inquiries by telephone, email and text about their order details from post-sale to delivery
- Place outbound calls to customers arranging payment, installation, delivery and / or update to order details
- Support inbound inquiries from sales team in regards to processing of order and status
- Proactively communicate with internal departments through phone and email to ensure stock and shipment of product to customer’s home or job site
- Maintain accurate records of customer files, shipment dates and order activity information
- Update and maintain customer files and data base with ship dates, payment details and customer information
- Investigate and follow up on customer problems resolving escalated issues
To be successful in this role you are
The experience we like to see
Bonus points
Why join Trail?
23 - $23 an hourWe inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?