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Call centre supervisor Jobs in Montreal, QC

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Call centre supervisor • montreal qc

Last updated: 16 hours ago
  • Promoted
Agent, centre d'appel / Call center representative

Agent, centre d'appel / Call center representative

Uniban CanadaLaval, QC, Canada
Full-time
DESCRIPTION DU POSTE Titre du poste : Agent, centre d’appels et audit ...Show moreLast updated: 30+ days ago
  • Promoted
Retail Call Centre - Travel Expert, Home Based (Bilingual)

Retail Call Centre - Travel Expert, Home Based (Bilingual)

SunwingLaval, QC, CA
Remote
Full-time
Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing ...Show moreLast updated: 17 days ago
  • Promoted
Call centre jobs, Customer service, Telework or hybrid

Call centre jobs, Customer service, Telework or hybrid

DesjardinsMontreal West, QC, CA
Full-time +1
Call centre jobs, Customer service, Telework or hybrid.Call centre jobs, Customer service, Telework or hybrid.Call centre jobs, Customer service, Telework or hybrid. Call centre jobs, Customer servi...Show moreLast updated: 30+ days ago
  • Promoted
Licensed Medical Info Call Center Supervisor

Licensed Medical Info Call Center Supervisor

Inizio EngageMontreal, Montreal (administrative region), CA
Full-time
A healthcare service provider in Montreal is looking for a Call Center Supervisor, Medical Information to oversee operations and lead a team. Responsibilities include managing performance standards,...Show moreLast updated: 13 days ago
Bilingual - Centralized Call Centre Representative

Bilingual - Centralized Call Centre Representative

Black & McDonaldMontreal, QC
Full-time
The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor.Their primary focus is to support work order creation for the FMO and Service departments to ensure the ...Show moreLast updated: 30+ days ago
  • Promoted
Call centre agent - technical support

Call centre agent - technical support

MEDFARMontreal, Montreal (administrative region), CA
Permanent
Call centre agent – Technical Support.Call centre agent - technical support.Education : College, CEGEP or other non‑university certificate or diploma from a 1‑to‑2 year program.Experience : 1 year to...Show moreLast updated: 10 days ago
  • Promoted
Bilingual Claims Call Centre Senior Representative

Bilingual Claims Call Centre Senior Representative

Zurich CanadaMontreal, Montreal (administrative region), CA
Full-time
Bilingual Claims Call Centre Senior Representative.Bilingual Claims Call Centre Senior Representative.If you have experience in claims processing and customer service and are looking for a new chal...Show moreLast updated: 14 days ago
  • Promoted
ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, Fre

ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, Fre

i2c IncMontreal, QC, Canada
Full-time +1
ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, French).Customer Service Representative is responsible for handling all customer concerns.Some of th...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Supervisor (Remote)

Call Center Supervisor (Remote)

Mashreq BankMontreal, Montreal (administrative region), CA
Remote
Full-time
The Elite Job is looking for an experienced and performance-driven.As the Call Center Supervisor, you will be responsible for overseeing daily operations, ensuring high-quality customer interaction...Show moreLast updated: 26 days ago
  • Promoted
Supervisor, Distribution Centre (Evening Shift)

Supervisor, Distribution Centre (Evening Shift)

DollaramaMount Royal, Montreal (administrative region), CA
Full-time
Reporting to the Assembly Manager, the Supervisor will support the management team in planning and organizing daily assembly operations, optimizing resources and executing processes, as well as mai...Show moreLast updated: 12 days ago
  • Promoted
Supervisor, Customer Care

Supervisor, Customer Care

Day & RossMontreal, Montreal (administrative region), CA
Full-time +1
Permanent Full-time | Hybrid : Lachine, QC | Monday – Friday / Flexible Shifts.The Supervisor, Customer Care is responsible for overseeing day-to-day customer care in a call‑centre environment, focu...Show moreLast updated: 25 days ago
  • Promoted
Supervisor, Client Contact Centre

Supervisor, Client Contact Centre

Co-operatorsLaval, QC, CA
Full-time
Supervisor, Client Contact Centre.Employment Type : Regular Full-Time.Language : Bilingualism in English and French is required. Additional Information : This / these role(s) is / are currently vacant.We a...Show moreLast updated: 4 days ago
  • Promoted
Bilingual Claims Call Centre Senior Representative

Bilingual Claims Call Centre Senior Representative

Zurich 56 Company LtdMontreal, Montreal (administrative region), CA
Full-time
Bilingual Claims Call Centre Senior Representative.Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to ...Show moreLast updated: 15 days ago
  • Promoted
Retail Call Centre - Travel Expert, Home Based (Bilingual)

Retail Call Centre - Travel Expert, Home Based (Bilingual)

Sunwing Vacations GroupLaval, QC, CA
Remote
Full-time
Retail Call Centre - Travel Expert, Home Based (Bilingual).Renaud, Laval, QC H7V 0A3, Canada.Posted Friday, August 8, 2025 at 4 : 00 a. Sunwing Vacations Group is home to North America’s largest vacat...Show moreLast updated: 30+ days ago
  • Promoted
Responsable du centre d'appels | Head of Call Center

Responsable du centre d'appels | Head of Call Center

Victoria Park MedispaMontreal, QC, Canada
Full-time
Job Description : \n\nSalary : Victoria Park offre les meilleurs services de mdispa dans ses 25 emplacements travers le Canada. Nous sommes dirigs par des spcialistes, des chirurgiens plasticiens et de...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Superviseur Centre de Distribution (jour) / Distribution Supervisor (Day)

Superviseur Centre de Distribution (jour) / Distribution Supervisor (Day)

BLV Expert - Executive SearchMontreal, Montreal (administrative region), CA
Permanent
BLV est actif dans le secteur de la recherche de cadres en logistique depuis plus de 40 ans.Nous venons du secteur et connaissons le secteur mieux que quiconque. Nous sommes heureux de soutenir notr...Show moreLast updated: 16 hours ago
call centre agent - technical support

call centre agent - technical support

Medfar Solutions CliniquesMontréal, QC, CA
Permanent
Heures de travail : 40 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Are you authorized to work in Canada?.Do you have experience w...Show moreLast updated: 20 days ago
  • Promoted
  • New!
Clinical Research Nurse - Occasional Pool (Research Institute)

Clinical Research Nurse - Occasional Pool (Research Institute)

RI-MUHC | Research Institute of the MUHC | #rimuhcMontreal, Montreal (administrative region), CA
Full-time
Clinical Research Nurse - Occasional Pool.Be among the first 25 applicants.Do you want to work for a world‑renowned research institute that pushes the boundaries of biomedical science and health re...Show moreLast updated: 16 hours ago
Bilingual Claims Call Centre Senior Representative

Bilingual Claims Call Centre Senior Representative

Zurich Insurance CompanyMontréal, QC, CA
Full-time
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global...Show moreLast updated: 18 days ago
Agent, centre d'appel / Call center representative

Agent, centre d'appel / Call center representative

Uniban CanadaLaval, QC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

DESCRIPTION DU POSTE Titre du poste :   Agent, centre d’appels et audit                                                  Sommaire du poste                                                                                                 Sous la supervision du superviseur, centre d’appels et audit, la personne titulaire du poste répond aux appels des assurés des compagnies partenaires et effectue la vérification des factures vitriers selon les critères préétablis.  Tâches principales associées au poste

  • Répondre aux demandes de renseignements en lien avec les réclamations de vitres automobiles;
  • Procéder aux différentes étapes pour la gestion des réclamations de bris de vitres via l’utilisation du portail de bris de vitres d’Uniban et autres systèmes;
  • Recevoir  les  factures  des  ateliers  et  procéder  aux  vérifications  requises  pour l’émission des paiements;
  • Fournir un service de haute qualité en évaluant et en répondant aux besoins des clients.   Horaire de travail                   Lundi au vendredi : de 7h00 à 21h Samedi : de 8h à 17h Profil recherché Scolarité : DEC Expérience :   2 ans (service à la clientèle un atout)  Excellentes compétences en communication- français-anglais  Être orienté service à la clientèle  Avoir une bonne capacité d’apprentissage Axé travail d’équipe  Être orienté vers le détail et les résultats   Logiciels utilisés : Word, Excel, Outlook et Internet   Environnement de travail : Bureau ouvert Efforts :   Concentration :   Oui, lors de l’écoute des besoins des assurés Physique : Peu d’efforts physiques, peu de risques d’accidents    JOB DESCRIPTION Job Title : Call Centre Representative Job Summary Under the supervision of the Supervisor, Call Center and Audit, the person in charge of the position answers the calls of the insureds of the partner companies and carries out the verification of the stores’ invoices according to pre-established criteria. Main Tasks
  • Respond to inquiries related to auto glass claims;
  • Proceed with the various steps for managing glass claims using Uniban Portal and other systems;
  • Receive invoices from the stores and perform the audit required for the issuance of payments;
  • Provide high quality service by assessing and responding to customer needs. Work Schedule Full Time according to availability for the business hours below : Monday to Friday :          7 : 00 am to 9 : 00 pm Saturday :                      8 : 00 am to 5 : 00 pm  Profile Required Education : College Degree Experience : 2 years (customer service an asset) Strong communication skills  Customer service oriented Good ability to learn Team work oriented Details and results oriented Software used : Word, Excel, Outlook and Internet Efforts : Concentration : Yes when listening to insureds needs Physical : Low physical efforts, low risk of accidents