Learning Centre Director

Mathnasium of South Surrey is looking for an experienced, energetic, and people-focused Centre Director.

The Centre Director is the Operational head, driving the overall growth of the learning centre and creating an exceptional experience for our students and families.

The role is responsible for building relationships, generating new enrollments, strengthening parent engagement and retention, representing Mathnasium within the local community, and ensuring educational success of the enrolled students.

Key Responsibilies

Sales:

• Grow the centre enrollment through lead generation including social media, community outreach and other channels
• Follow up with leads and schedule initial assessments and consultations with the students/families
• Administer initial assessments and enroll students

Customer Experience

• Managing the customer (parent and student) experience from the very first contact/interaction with the brand
• Creating a fun and engaging environment for students
• Developing student learning plans based on initial assessment
• Regularly monitoring student progress, identifying gaps, and adjusting learning plans
• Maintain a very high level of customer service through proactively communicating with parents and sending regular student progress updates
• Answering parent queries, and addressing any concerns

Centre Operations

• Managing student and staff schedules
• Collaborating with instructional staff to ensure student success
• Join the instructional staff in providing instruction to students when needed
• Other administrative tasks as needed

Qualifications:

• 3+ years of progressive experience in sales, business development, customer success, operations, or people management.
• Proven experience leading or managing a team.
• Demonstrated responsibility for measurable results such as sales, revenue, enrollment, customer retention, or business
• performance.
• Strong customer-facing and communication skills, with the ability to build trust with families and confidently recommend
• solutions.
• Commfortable with consultative sales, follow-up, and business development.
• Highly organized, proactive, and able to manage multiple priorities.
• Enjoys coaching and developing others. Enjoys working with children and genuinely cares about their success.
• Bachelor's degree or equivalent combination of education and experience; business, education, math, or related background an asset

All applicants will be required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check.

If you're a proven leader who enjoys building relationships, driving business growth, developing people, and making a difference for students, we'd love to hear from you.

Who We Are:

Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.

Our world-class curriculum is built upon the Mathnasium Method— the result of decades of hands-on instruction and development — and has changed the lives of children since 2002.

Why Work with Us:

At Mathnasium, we’re passionate about both our students and our employees!

We set ourselves apart by providing our centers, instructors, and center directors with:

• A rewarding leadership opportunity to transform the lives of 2nd-12th grade students
• A full-time, salaried position
• A fun, supportive, and encouraging work culture
• Opportunities for professional development
• Continuous training on education, sales, and management best practices
• All necessary curriculum and instructional tools

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.

The Mathnasium Mission
Teach children math so they understand it, master it, and love it.
Math can change their lives, and they can change the world.
Mathnasium makes math make sense, building children's confidence and a deep understanding and lifelong love of mathematics. With more than 1,000 locations on four continents, our franchised and company-owned learning centers provide tutoring from pre-K through high school.
The Mathnasium Method™ increases a child's math competency and improves their lives by opening the doors to higher education, greater career opportunities, and a better future. It is in that sense that we aim to change the world ... one child at a time.
Our teaching method, the Mathnasium Method™, is the life’s work of Larry Martinek, Mathnasium’s Chief Instructional Officer and a teacher and math teaching consultant in the Los Angeles area for more than 35 years. The Mathnasium Method™ uses a time-tested, customized program which stems from a unique assessment to identify what students need to improve their math skills. We offer personalized instruction, proprietary worksheets, and games to build Number Sense and provide a fun and supportive environment in which children can learn and practice math.