Agent Jobs in Coquitlam, BC

Our client, Waste Management Services, is seeking a Customer Service Agent to join their team. As a Customer Service Agent, you will be part of the Customer Support Department supporting internal and external clients. The ideal candidate will have excellent communication skills, strong organizational abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Customer Service Agent
Location: Coquitlam, BC
Pay Range: $19/hr
Shift: 8:00am to 4:30pm,
Start: ASAP

What's the Job?

• Serve as the primary point of contact for all customer inquiries via phone and email
• Schedule waste and recycling services as requested by customers
• Analyze account activity and identify opportunities for service improvements
• Maintain accurate files and documentation in accordance with company policies
• Collaborate with internal teams to resolve customer issues and complaints effectively

What's Needed?

• 2-3 years of customer service or billing experience
• Accurate data entry skills and proficiency in Microsoft Office
• Excellent time management and prioritization skills
• Strong written and oral communication skills
• Critical and logical thinking abilities

What's in it for me?

• Be part of a dynamic and supportive team environment
• Engage in meaningful work that makes a difference in the community
• Opportunity to develop your professional skills and grow within the organization
• Work in a company committed to sustainability and community involvement
• Enjoy a competitive work environment with excellent benefits

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.