Admin Jobs in Waterloo, ON
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Admin • waterloo on
Last updated: 4 days ago
D2L Brightspace Learning Management System (LMS) and associated tools.This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effecti...Show moreLast updated: 30+ days ago
A Canadian Medical Aesthetic Technology distributor is seeking a detail-oriented Office Manager in Kitchener.The Office Manager will oversee day-to-day administrative, operational, and financial fu...Show moreLast updated: 8 days ago
A leading construction firm located in Breslau, Ontario is seeking a Site Administrator to provide critical administrative support to the construction team.
The role requires excellent organizationa...Show moreLast updated: 10 days ago
Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,.
Additionally, the role involves.Microsoft ...Show moreLast updated: 30+ days ago
Reporting to the Supply Chain Manager, the Supply Chain Administrator is responsible for processing supply-chain tasks in support of business continuity.
analytics & metrics that support servic...Show moreLast updated: 19 days ago
A leading Canadian IP firm is seeking Legal Assistants to support our patent agents and lawyers.This role involves preparing patent correspondence, analyzing documents, and general administrative d...Show moreLast updated: 8 days ago)
A financial services firm located in Kitchener is seeking a Receptionist / Administrative Assistant who will play a vital role in customer service and organizational support.The successful candidate ...Show moreLast updated: 6 days ago
A leading insurance and financial services firm in Kitchener, Ontario, seeks a Receptionist / Administrative Assistant.The successful candidate will greet visitors, assist with calls and emails, and ...Show moreLast updated: 24 days ago
A regional government authority in Canada is seeking students for a temporary administrative support role.The position involves providing customer service, managing appointments, and administrative...Show moreLast updated: 12 days ago
Our client, a doctor's office in Kitchener, is looking for an Medical Office Administrator with experience in medical office admin AND using PS Suites EMR software!.
This role will start out part-ti...Show moreLast updated: 4 days ago
Does the thought of solving multi-layered problems excite you? Robert Half is looking for a Database Administrator who loves complex challenges.
This position would be a great fit for an efficient p...Show moreLast updated: 30+ days ago
The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology and expert services to simplify benefits administration and provide consistent, power...Show moreLast updated: 19 days ago
A healthcare services organization in Kitchener is seeking an Intake and Administrative Coordinator to manage patient admissions and discharges.
This role involves coordinating with clinical teams t...Show moreLast updated: 30+ days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.
You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
A reputable construction firm in Breslau, Ontario, is seeking a Site Administrator to support the low rise construction team.
This role involves managing project documentation, coordinating daily si...Show moreLast updated: 11 days ago
A healthcare organization is seeking a proactive Team Assistant to provide essential administrative support to Care Coordinators.
The role involves processing referrals, managing patient records, an...Show moreLast updated: 30+ days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Call Center Representative Agent experience needed.Call ...Show moreLast updated: 6 days ago
Team Lead, Admin Support
D2LKitchener, Ontario, CanadaFull-time
Growth-Driven Office & Admin Manager
Xcite TechKitchener, Region of Waterloo, CAFull-time
Construction Site Admin & Coordination Pro
Madison Group of CompaniesBreslau, ON, CAFull-time
IT Security Admin / Core Technology
Procor LimitedRemote, OntarioRemote
Full-time
- Promoted
Supply Chain Administrator (Maternity Cover - 12 Months)
IMSWaterloo, ON, CanadaFull-time
IP Legal Assistant - Patent Support & Admin
Smart & BiggarKitchener, Region of Waterloo, CAPermanent
Hybrid Front Desk & Admin Assistant - Growth & Benefits
NFP, an Aon company (Canada)Kitchener, Region of Waterloo, CAFull-time
Customer-Driven Receptionist & Admin (Hybrid, Bonus)
NFP CorpKitchener, Region of Waterloo, CAFull-time
Temporary Student, Community Services - Front Desk & Admin
Region of WaterlooKitchener, Region of Waterloo, CAFull-time
- Promoted
Medical Administrative Assistant - Contract
Grand River Personnel LimitedKitchener, ON, CanadaFull-time +1
Linux Admin
CB CanadaWaterloo, Ontario, CanadaPermanent +1
Admin Advantage Update Benefit Administrator
ManulifeKitchener, OntarioFull-time
Patient Intake & Admin Coordinator — Flexible Shifts
CarekwKitchener, Region of Waterloo, CAFull-time
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
ApexFocusGroupWaterloo, Ontario, CARemote
Full-time +3
Survey Taker : Earn up to $25 per survey (Remote)
Earn HausWilmot, ON, CARemote
Full-time +1
Construction Site Administrator — Streamline Projects & Admin
Low Rise ConstructionBreslau, ON, CAFull-time
Healthcare Team Assistant — Patient Care Admin & Data Entry
UNAVAILABLEWaterloo, Region of Waterloo, CAFull-time
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists
code4St. Clements, CanadaRemote
Full-time +1
- Haliburton, ON (from $ 37,050 to $ 175,500 year)
- Trail, BC (from $ 49,629 to $ 175,211 year)
- Chetwynd, BC (from $ 52,202 to $ 172,834 year)
- Innisfil, ON (from $ 51,141 to $ 157,672 year)
- Didsbury, AB (from $ 52,831 to $ 144,395 year)
- Bracebridge, ON (from $ 40,750 to $ 143,414 year)
- Wiarton, ON (from $ 47,775 to $ 133,552 year)
- Comox, BC (from $ 42,544 to $ 130,956 year)
- Ladysmith, BC (from $ 40,463 to $ 127,076 year)
- Petrolia, ON (from $ 29,250 to $ 125,629 year)
Team Lead, Admin Support
D2LKitchener, Ontario, Canada30+ days ago
Job type
- Full-time
Job descriptionOversee day-to-day operations of the Admin Support team ensuring timely resolution of client cases. Monitor and analyze case metrics and service trends to identify gaps and opportunities for improvement. Develop refine and implement support workflows processes and best practices. Participate in leader on-call rotations and manage escalations as needed. Serve as an escalation point for complex technical LMS or platform configuration issues. Troubleshoot issues related to system configuration integrations content management user access and supported browsers. Perform case management activities to maintain a healthy backlog and ensure service-level adherence. Ensure all incidents solutions and troubleshooting steps are accurately documented. Contribute to root-cause analysis and collaborate with internal teams to resolve systemic issues. Maintain strong customer satisfaction (CSAT) scores through effective communication and issue management. Communicate technical information clearly to both technical and non-technical users. Develop and maintain knowledge base articles (KBA) documentation and support master pages. Host client-facing meetings including support reviews training sessions or post-escalation discussions. Lead or participate in internal and client-facing projects relating to LMS administration support operations or technology improvements. Collaborate with cross-functional teams (Product Engineering Professional Services Customer Success) to ensure project milestones are achieved. Track project deliverables communicate progress and ensure timely completion of initiatives. Strong technical troubleshooting and analytical skills across web-based applications and LMS platforms. Effective leadership abilities including coaching mentoring and performance management. Strong written and verbal communication skills with an ability to simplify complex technical concepts. Sound decision-making and problem-solving skills with ability to prioritize in fast-paced environments. Ability to identify root causes and implement sustainable solutions. Strong organizational and time-management skills. Ability to collaborate across teams and influence without authority. Proficient in Office 365. Strong understanding of supported browsers (Chrome Firefox Safari Edge) and their interactions with SaaS platforms. Familiarity with Learning Management Systemsexperience with Brightspace is a significant asset. Experience with Salesforce or similar case management tools. Ability to interpret support metrics and perform trend analysis. Competence in conducting performance reviews and goal setting. Experience developing or improving operational processes. Strong interpersonal skills to build effective relationships with team members and clients. 3 years of experience supporting an LMS or web-based SaaS application in a customer support or help desk environment. Experience leading supervising or mentoring team members. Practical project management experience from initiation through completion. Strong knowledge of web-based technologies infrastructure and browser behavior. Excellent customer service communication collaboration and analytical skills. Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
ABOUT THIS ROLE :
The Team Lead Admin Support is responsible for overseeing a team of specialists who provide technical and administrative support to clients using the D2L Brightspace Learning Management System (LMS) and associated tools. This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effective resolution of user issues. The Team Lead acts as an escalation point for complex LMS or system-related problems ensures documentation and processes are maintained supports project initiatives and drives continuous improvement in service delivery.
The ideal candidate has experience supporting an LMS or similar SaaS platform strong troubleshooting skills and the ability to guide a team in delivering an exceptional administrator and end-user support experience.
HOW YOULL MAKE AN IMPACT :
Leadership & Team Management
- Coach and mentor a team of Product and Technical Support Specialists.
- Conduct regular performance reviews and provide constructive developmental feedback.
- Foster a collaborative inclusive and high-performance team culture.
- Support team scheduling workload management and skills development.
Operational Management
Technical Support
Customer Service
Project Management
WHAT YOULL BRING TO THE ROLE :
Desired Competencies :
Desired Skills :
Desired Experience :
This posting is not for a current vacancy; it is for future candidate consideration.
Key Skills
Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV
Employment Type : Full Time
Experience : years
Vacancy : 1