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Admin Jobs in Kitchener, ON

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Admin • kitchener on

Last updated: 11 hours ago
Team Lead, Admin Support

Team Lead, Admin Support

D2LKitchener, Ontario, Canada
Full-time
D2L Brightspace Learning Management System (LMS) and associated tools.This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effecti...Show moreLast updated: 12 days ago
Corporate Recruiter / Account Manager

Corporate Recruiter / Account Manager

TechHi Consultants Ltd.Cambridge, Region of Waterloo, CA
Full-time
Established in 1982, TechHi Consultants is one of Canada’s largest and leading executive search firms.With offices in Toronto, Montreal, Calgary, Vancouver and the U. North America’s largest corpora...Show moreLast updated: 30+ days ago
IT Security Admin / Core Technology

IT Security Admin / Core Technology

Procor LimitedRemote, Ontario
Remote
Full-time
Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,. Additionally, the role involves.Microsoft ...Show moreLast updated: 30+ days ago
Service Coordinator - Dispatch & Admin (12-18 Mo Contract)

Service Coordinator - Dispatch & Admin (12-18 Mo Contract)

Liftow Limited.Kitchener, Region of Waterloo, CA
Full-time
A leading material handling equipment provider in Kitchener seeks a Service Coordinator for a maternity leave contract.Responsibilities include answering calls, handling service inquiries, and prep...Show moreLast updated: 1 day ago
Real Estate Administrative Assistant

Real Estate Administrative Assistant

Compass Real Estate AdvisorsKitchener, Region of Waterloo, CA
Full-time
A highly organized, proactive, and people-focused.This role sits at the center of the business.The assistant helps ensure a seamless client experience, excellent transaction handling, and consisten...Show moreLast updated: 1 day ago
  • New!
Production Control Admin : Fast-Paced Operations Support

Production Control Admin : Fast-Paced Operations Support

Toyota Motor Manufacturing CanadaCambridge, Region of Waterloo, CA
Full-time
A leading automotive manufacturer in Cambridge is seeking an Administrator – Production Control to provide essential administrative support to the Production Control team.In this role, you will man...Show moreLast updated: 11 hours ago
Complete Online Surveys For Cash (Up to $25 / per)

Complete Online Surveys For Cash (Up to $25 / per)

Earn HausCambridge, ON, CA
Full-time +1
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
Project Coordinator : PM Admin & Vendor Liaison

Project Coordinator : PM Admin & Vendor Liaison

FitziiKitchener, Region of Waterloo, CA
Full-time
A leading energy solutions provider located in Kitchener is seeking a Project Coordinator to oversee various projects.This role involves maintaining customer orders, coordinating with vendors, and ...Show moreLast updated: 17 days ago
Logistics & Operations Admin (12-Month Contract) – Kitchener

Logistics & Operations Admin (12-Month Contract) – Kitchener

Stanley Black & DeckerKitchener, Region of Waterloo, CA
Temporary
A global leader in tools is seeking a Supply Chain Operations Administrator for a 12-month contract in Kitchener, Ontario. Responsibilities include supporting front office administration, managing d...Show moreLast updated: 1 day ago
Program Assistant

Program Assistant

St. Joseph Home CareKitchener, ON, CA
Full-time
Quick Apply
Mary’s Health Number of Openings : 1 Division : St.Mary’s Health @Home Full / Part Time / Casual : Part-Time Program : St. Mary’s Health Regular / Temporary : Regular Location : St.Mary’...Show moreLast updated: 30+ days ago
Linux Admin

Linux Admin

CB CanadaWaterloo, Ontario, Canada
Permanent +1
Does the thought of solving multi-layered problems excite you? Robert Half is looking for a Database Administrator who loves complex challenges. This position would be a great fit for an efficient p...Show moreLast updated: 30+ days ago
Ops Agent Admin

Ops Agent Admin

FedEx GroupCambridge, Region of Waterloo, CA
Full-time
Supports station / call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.Co-ordinates ...Show moreLast updated: 1 day ago
Bookkeeper / Office Admin - part-time, 1 year contract

Bookkeeper / Office Admin - part-time, 1 year contract

Grand River Personnel LimitedKitchener, Region of Waterloo, CA
Part-time
Bookkeeper / Office Admin - part-time, 1 year contract.Grand River Personnel Limited is seeking a Bookkeeper / Office Manager to join their team in Kitchener. This 20‑hour per week position supports da...Show moreLast updated: 1 day ago
  • New!
Ops Agent Admin

Ops Agent Admin

FedEx CanadaCambridge, Region of Waterloo, CA
Full-time
Supports station / call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.Coordinates a...Show moreLast updated: 11 hours ago
office administrator

office administrator

Church's Texas ChickenCambridge, Region of Waterloo, CA
Full-time +1
Secondary (high) school graduation certificate.Work must be completed at the physical location.Implement new administrative procedures. Review and evaluate new administrative procedures.Delegate wor...Show moreLast updated: 1 day ago
Warehouse admin with forklift

Warehouse admin with forklift

Randstad CanadaCambridge, Ontario, CA
Full-time +1
Quick Apply
Are you a highly organized professional who is comfortable in both an office and warehouse setting? Randstad is seeking a dedicated warehouse associate for a position in Cambridge.This role is perf...Show moreLast updated: 21 days ago
  • New!
Patient Registration Specialist - Hospital Admin

Patient Registration Specialist - Hospital Admin

Cambridge Memorial HospitalCambridge, Region of Waterloo, CA
Full-time
A community hospital in Cambridge is seeking a Clerical Associate to assist with patient registration and data entry, aiming to enhance patient experience. The ideal candidate will have certificatio...Show moreLast updated: 11 hours ago
Healthcare Team Assistant — Patient Care Admin & Data Entry

Healthcare Team Assistant — Patient Care Admin & Data Entry

UNAVAILABLEWaterloo, Region of Waterloo, CA
Full-time
A healthcare organization is seeking a proactive Team Assistant to provide essential administrative support to Care Coordinators. The role involves processing referrals, managing patient records, an...Show moreLast updated: 30+ days ago
Part-Time Focus Group Participant - Electronics

Part-Time Focus Group Participant - Electronics

ApexFocusGroupKitchener, ON, CA
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago
People also ask
Team Lead, Admin Support

Team Lead, Admin Support

D2LKitchener, Ontario, Canada
12 days ago
Job type
  • Full-time
Job description

ABOUT THIS ROLE :

The Team Lead Admin Support is responsible for overseeing a team of specialists who provide technical and administrative support to clients using the D2L Brightspace Learning Management System (LMS) and associated tools. This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effective resolution of user issues. The Team Lead acts as an escalation point for complex LMS or system-related problems ensures documentation and processes are maintained supports project initiatives and drives continuous improvement in service delivery.

The ideal candidate has experience supporting an LMS or similar SaaS platform strong troubleshooting skills and the ability to guide a team in delivering an exceptional administrator and end-user support experience.

HOW YOULL MAKE AN IMPACT :

Leadership & Team Management

  • Coach and mentor a team of Product and Technical Support Specialists.
  • Conduct regular performance reviews and provide constructive developmental feedback.
  • Foster a collaborative inclusive and high-performance team culture.
  • Support team scheduling workload management and skills development.

Operational Management

  • Oversee day-to-day operations of the Admin Support team ensuring timely resolution of client cases.
  • Monitor and analyze case metrics and service trends to identify gaps and opportunities for improvement.
  • Develop refine and implement support workflows processes and best practices.
  • Participate in leader on-call rotations and manage escalations as needed.
  • Technical Support

  • Serve as an escalation point for complex technical LMS or platform configuration issues.
  • Troubleshoot issues related to system configuration integrations content management user access and supported browsers.
  • Perform case management activities to maintain a healthy backlog and ensure service-level adherence.
  • Ensure all incidents solutions and troubleshooting steps are accurately documented.
  • Contribute to root-cause analysis and collaborate with internal teams to resolve systemic issues.
  • Customer Service

  • Maintain strong customer satisfaction (CSAT) scores through effective communication and issue management.
  • Communicate technical information clearly to both technical and non-technical users.
  • Develop and maintain knowledge base articles (KBA) documentation and support master pages.
  • Host client-facing meetings including support reviews training sessions or post-escalation discussions.
  • Project Management

  • Lead or participate in internal and client-facing projects relating to LMS administration support operations or technology improvements.
  • Collaborate with cross-functional teams (Product Engineering Professional Services Customer Success) to ensure project milestones are achieved.
  • Track project deliverables communicate progress and ensure timely completion of initiatives.
  • WHAT YOULL BRING TO THE ROLE :

    Desired Competencies :

  • Strong technical troubleshooting and analytical skills across web-based applications and LMS platforms.
  • Effective leadership abilities including coaching mentoring and performance management.
  • Strong written and verbal communication skills with an ability to simplify complex technical concepts.
  • Sound decision-making and problem-solving skills with ability to prioritize in fast-paced environments.
  • Ability to identify root causes and implement sustainable solutions.
  • Strong organizational and time-management skills.
  • Ability to collaborate across teams and influence without authority.
  • Desired Skills :

  • Proficient in Office 365.
  • Strong understanding of supported browsers (Chrome Firefox Safari Edge) and their interactions with SaaS platforms.
  • Familiarity with Learning Management Systemsexperience with Brightspace is a significant asset.
  • Experience with Salesforce or similar case management tools.
  • Ability to interpret support metrics and perform trend analysis.
  • Competence in conducting performance reviews and goal setting.
  • Experience developing or improving operational processes.
  • Strong interpersonal skills to build effective relationships with team members and clients.
  • Desired Experience :

  • 3 years of experience supporting an LMS or web-based SaaS application in a customer support or help desk environment.
  • Experience leading supervising or mentoring team members.
  • Practical project management experience from initiation through completion.
  • Strong knowledge of web-based technologies infrastructure and browser behavior.
  • Excellent customer service communication collaboration and analytical skills.
  • Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
  • This posting is not for a current vacancy; it is for future candidate consideration.

    Key Skills

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    Employment Type : Full Time

    Experience : years

    Vacancy : 1