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Admin Jobs in Cambridge, ON

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Admin • cambridge on

Last updated: 1 hour ago
Team Lead, Admin Support

Team Lead, Admin Support

D2LKitchener, Ontario, Canada
Full-time
D2L Brightspace Learning Management System (LMS) and associated tools.This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effecti...Show moreLast updated: 30+ days ago
Facilities & Admin Coordinator — Hybrid + Benefits

Facilities & Admin Coordinator — Hybrid + Benefits

BWX Technologies, Inc.Cambridge, Region of Waterloo, CA
Full-time
A leading nuclear technology firm in Cambridge, Canada is seeking an Administrative & Facilities Support Coordinator to provide essential operational support across multiple locations.The ideal can...Show moreLast updated: 3 days ago
IT Security Admin / Core Technology

IT Security Admin / Core Technology

Procor LimitedRemote, Ontario
Remote
Full-time
Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,. Additionally, the role involves.Microsoft ...Show moreLast updated: 30+ days ago
Production Control Admin : Fast-Paced Operations Support

Production Control Admin : Fast-Paced Operations Support

Toyota Motor Manufacturing CanadaCambridge, Region of Waterloo, CA
Full-time
A leading automotive manufacturer in Cambridge is seeking an Administrator – Production Control to provide essential administrative support to the Production Control team.In this role, you will man...Show moreLast updated: 22 days ago
  • New!
Hybrid Front Desk & Admin Assistant - Growth & Benefits

Hybrid Front Desk & Admin Assistant - Growth & Benefits

NFP, an Aon company (Canada)Kitchener, Region of Waterloo, CA
Full-time
A financial services firm located in Kitchener is seeking a Receptionist / Administrative Assistant who will play a vital role in customer service and organizational support.The successful candidate ...Show moreLast updated: 1 hour ago
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

code4North Dumfries, Canada
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Call Center Representative Agent experience needed.Call ...Show moreLast updated: 13 days ago
  • New!
Disability Support Admin Specialist | Hybrid Part-Time

Disability Support Admin Specialist | Hybrid Part-Time

Sun LifeKitchener, Region of Waterloo, CA
Part-time
A financial services company located in Kitchener seeks a part-time administrative professional for a one-year contract.The role involves indexing incoming Disability documents, setting up claims, ...Show moreLast updated: 1 hour ago
Customer-Driven Receptionist & Admin (Hybrid, Bonus)

Customer-Driven Receptionist & Admin (Hybrid, Bonus)

NFP CorpKitchener, Region of Waterloo, CA
Full-time
A leading insurance and financial services firm in Kitchener, Ontario, seeks a Receptionist / Administrative Assistant.The successful candidate will greet visitors, assist with calls and emails, and ...Show moreLast updated: 5 days ago
Logistics & Operations Admin (12-Month Contract) – Kitchener

Logistics & Operations Admin (12-Month Contract) – Kitchener

Stanley Black & DeckerKitchener, Region of Waterloo, CA
Temporary
A global leader in tools is seeking a Supply Chain Operations Administrator for a 12-month contract in Kitchener, Ontario. Responsibilities include supporting front office administration, managing d...Show moreLast updated: 22 days ago
Operations Admin I

Operations Admin I

CB CanadaCambridge, Ontario, Canada
Part-time +1
Position Title : Operations Admin I.Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, qua...Show moreLast updated: 30+ days ago
On-Site Security & Admin Operations Manager

On-Site Security & Admin Operations Manager

Matric SecurityCambridge, Region of Waterloo, CA
Full-time
A local security company in the Region of Waterloo is seeking a skilled administrative manager to oversee daily operations and coordinate administrative services. The ideal candidate should have a s...Show moreLast updated: 6 days ago
Scale House Admin & Customer Service Lead

Scale House Admin & Customer Service Lead

CombinedmetalCambridge, Region of Waterloo, CA
Full-time
A recycling firm in Cambridge, Canada is seeking an Industrial Scale House Administrator to oversee the scale operation.Responsibilities include processing material weights, preparing documentation...Show moreLast updated: 3 days ago
Bookkeeper / Office Admin - part-time, 1 year contract

Bookkeeper / Office Admin - part-time, 1 year contract

Grand River Personnel LimitedKitchener, Region of Waterloo, CA
Part-time
Bookkeeper / Office Admin - part-time, 1 year contract.Grand River Personnel Limited is seeking a Bookkeeper / Office Manager to join their team in Kitchener. This 20‑hour per week position supports da...Show moreLast updated: 22 days ago
Cemetery Sales & Administration Clerk

Cemetery Sales & Administration Clerk

City of KitchenerKitchener, Region of Waterloo, CA
Full-time
A local government entity is seeking a Cemetery Clerk to join their team, providing exceptional customer service in the cemetery and bereavement sector. Responsibilities include assisting families w...Show moreLast updated: 6 days ago
Patient Intake & Admin Coordinator — Flexible Shifts

Patient Intake & Admin Coordinator — Flexible Shifts

CarekwKitchener, Region of Waterloo, CA
Full-time
A healthcare services organization in Kitchener is seeking an Intake and Administrative Coordinator to manage patient admissions and discharges. This role involves coordinating with clinical teams t...Show moreLast updated: 11 days ago
Patient Registration Specialist - Hospital Admin

Patient Registration Specialist - Hospital Admin

Cambridge Memorial HospitalCambridge, Region of Waterloo, CA
Full-time
A community hospital in Cambridge is seeking a Clerical Associate to assist with patient registration and data entry, aiming to enhance patient experience. The ideal candidate will have certificatio...Show moreLast updated: 22 days ago
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Hybrid Admin & Facilities Coordinator - Procurement

Hybrid Admin & Facilities Coordinator - Procurement

BWXTCambridge, Region of Waterloo, CA
Full-time
A leading nuclear technology company is seeking an Administrative & Facilities Support Coordinator to provide operational support across multiple locations. The role includes managing supplies, vend...Show moreLast updated: 1 hour ago
Facilities & Admin Coordinator — Hybrid Role & Growth

Facilities & Admin Coordinator — Hybrid Role & Growth

BWX TechnologiesCambridge, Region of Waterloo, CA
Full-time
A leading nuclear technology firm is seeking an Administrative & Facilities Support Coordinator in Cambridge, ON.The role focuses on providing administrative support for facility operations, vendor...Show moreLast updated: 1 day ago
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

ApexFocusGroupCambridge, ON, CA
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago
People also ask
Team Lead, Admin Support

Team Lead, Admin Support

D2LKitchener, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

ABOUT THIS ROLE :

The Team Lead Admin Support is responsible for overseeing a team of specialists who provide technical and administrative support to clients using the D2L Brightspace Learning Management System (LMS) and associated tools. This role combines hands-on technical expertise with leadership coaching and operational oversight to ensure timely and effective resolution of user issues. The Team Lead acts as an escalation point for complex LMS or system-related problems ensures documentation and processes are maintained supports project initiatives and drives continuous improvement in service delivery.

The ideal candidate has experience supporting an LMS or similar SaaS platform strong troubleshooting skills and the ability to guide a team in delivering an exceptional administrator and end-user support experience.

HOW YOULL MAKE AN IMPACT :

Leadership & Team Management

  • Coach and mentor a team of Product and Technical Support Specialists.
  • Conduct regular performance reviews and provide constructive developmental feedback.
  • Foster a collaborative inclusive and high-performance team culture.
  • Support team scheduling workload management and skills development.

Operational Management

  • Oversee day-to-day operations of the Admin Support team ensuring timely resolution of client cases.
  • Monitor and analyze case metrics and service trends to identify gaps and opportunities for improvement.
  • Develop refine and implement support workflows processes and best practices.
  • Participate in leader on-call rotations and manage escalations as needed.
  • Technical Support

  • Serve as an escalation point for complex technical LMS or platform configuration issues.
  • Troubleshoot issues related to system configuration integrations content management user access and supported browsers.
  • Perform case management activities to maintain a healthy backlog and ensure service-level adherence.
  • Ensure all incidents solutions and troubleshooting steps are accurately documented.
  • Contribute to root-cause analysis and collaborate with internal teams to resolve systemic issues.
  • Customer Service

  • Maintain strong customer satisfaction (CSAT) scores through effective communication and issue management.
  • Communicate technical information clearly to both technical and non-technical users.
  • Develop and maintain knowledge base articles (KBA) documentation and support master pages.
  • Host client-facing meetings including support reviews training sessions or post-escalation discussions.
  • Project Management

  • Lead or participate in internal and client-facing projects relating to LMS administration support operations or technology improvements.
  • Collaborate with cross-functional teams (Product Engineering Professional Services Customer Success) to ensure project milestones are achieved.
  • Track project deliverables communicate progress and ensure timely completion of initiatives.
  • WHAT YOULL BRING TO THE ROLE :

    Desired Competencies :

  • Strong technical troubleshooting and analytical skills across web-based applications and LMS platforms.
  • Effective leadership abilities including coaching mentoring and performance management.
  • Strong written and verbal communication skills with an ability to simplify complex technical concepts.
  • Sound decision-making and problem-solving skills with ability to prioritize in fast-paced environments.
  • Ability to identify root causes and implement sustainable solutions.
  • Strong organizational and time-management skills.
  • Ability to collaborate across teams and influence without authority.
  • Desired Skills :

  • Proficient in Office 365.
  • Strong understanding of supported browsers (Chrome Firefox Safari Edge) and their interactions with SaaS platforms.
  • Familiarity with Learning Management Systemsexperience with Brightspace is a significant asset.
  • Experience with Salesforce or similar case management tools.
  • Ability to interpret support metrics and perform trend analysis.
  • Competence in conducting performance reviews and goal setting.
  • Experience developing or improving operational processes.
  • Strong interpersonal skills to build effective relationships with team members and clients.
  • Desired Experience :

  • 3 years of experience supporting an LMS or web-based SaaS application in a customer support or help desk environment.
  • Experience leading supervising or mentoring team members.
  • Practical project management experience from initiation through completion.
  • Strong knowledge of web-based technologies infrastructure and browser behavior.
  • Excellent customer service communication collaboration and analytical skills.
  • Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
  • This posting is not for a current vacancy; it is for future candidate consideration.

    Key Skills

    Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

    Employment Type : Full Time

    Experience : years

    Vacancy : 1