Project Assistant - Preceptor Resource & Education Program for Long-Term Care

Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest has an opportunity for a

PROJECT ASSISTANT

Temporary Full-time Contract

Position Type : Temporary Full Time Contract

Shift Type : Day

Bi-Weekly Hours : 70 Hours

Hours of Work : 7 hrs / shift

Posting Number : 8157

Union : Non-Union

Date Posted : August 29, 2024

Job Summary :

The Ontario Centres for Learning, Research and Innovation in Long-Term Care (CLRI) strengthen quality of care and living for residents across the province.

The purpose of the Ontario CLRI is to enhance the quality of seniors’ care in long-term care homes through education, research, innovation, evidence-based service delivery and design, and knowledge transfer.

The Ontario CLRI is funded by the Ministry of Long-Term Care, and hosted at Baycrest Academy for Research and Education, Bruyère, and the Schlegel-UW Research Institute for Aging.

Reporting to the Manager, Projects & Evaluation, the Project Assistant will support the educational and administrative activities of the Preceptor Resource and Education Program in Long-Term Care (PREP LTC) project at the Ontario Centres for Learning, Research & Innovation (Ontario CLRI) at Baycrest.

Roles and Responsibilities

• Assisting with educational program and product content development, updates, uploads
• Supporting workshop facilitation and logistics (e.g., distributing materials to attendees, co-facilitating sessions, taking notes, supporting evaluation, etc.)
• Providing customer service / helpdesk ticket support and ensures high-quality customer service for users of our educational products and initiatives

Providing beta-testing support of our educational platforms and modules, proactively identifying potential issues and suggesting fixes where applicable

• Supporting the development of recruitment, onboarding, and implementation materials and knowledge products
• Attending communities of practice or events to support stakeholders, learners, and / or team members

Completing project administration- and logistics-related tasks, as delegated (e.g., meeting minutes)

• Working with team members to suggest, implement, and maintain digital filing systems
• Assisting with data collection, data entry, data cleaning, analysis, data backups, and reporting (qualitative and quantitative data), as needed
• Collaborating with key partners and internal and external stakeholders to achieve project aims
• Other tasks related to this project or the Centre’s activities may also be allocated based on need and the successful incumbent’s interest / availability

Qualifications and Competencies

• Bachelor’s degree in a related field (Education, eLearning, Computer Technology, or other related field) is preferred
• Minimum 2 years of relevant work experience
• Interest in innovative approaches to healthcare education
• Familiarity with eLearning software (e.g., Articulate RISE)
• Comfort and experience learning new technology
• A desire to provide high-quality customer service experiences for end users
• Enjoys working in a fast-paced, innovative environment
• Willingness to learn and take initiative as appropriate
• Ability to navigate multiple competing priorities and takes initiative to ask for support and guidance as needed
• Strong time management and organization skills
• Familiarity with data collection and analysis methods (quantitative and / or qualitative)
• Detail-oriented, with analytical problem-solving ability
• Ability to prioritize / manage competing deadlines
• Excellent oral and written communication skills
• Proficient in Microsoft Office including Word, Excel, Outlook, and PowerPoint

Proficient in use of educational and communication technologies including teleconferencing, learning and eLearning platforms, and project management software

• An interest in learning about education, project management, and / or evaluation is an asset
• Experience with survey tools / polling software is an asset
• Experience supporting report development is an asset
• Knowledge of long-term care and older adults is an asset

Additional Benefits :

• Competitive Salary and Vacation
• Enrollment in the Dental and Extended Health Care Benefits plan
• Enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to 24 / 7 Employee Assistance Program

INTERNAL APPLICANTS : Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position.

All communication related to this job posting will be sent to the email address used to submit your application.

E XTERNAL APPLICANTS : Please submit your application online by clicking the Apply button below.

Remarkable people of Baycrest Health Sciences

are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ( AODA’).

If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.

org or 416-785-2500, ext. 2961.

All successful candidates will be required to complete a police reference check / vulnerable sector screen. Such exemptions will be considered on a case-by-case basis.

Required Skills

Required Experience