Consulting Offres d'emploi - Toronto, ON

The Consulting Director will be a key member of Visa Consulting and Analytics (VCA) a team within Visa Advisory Services that drives tangible impactful and financial results for Visas network clients including both financial services and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operational and macroeconomics VCA solves the most strategic problems for our clients.

The Canada Consulting Practice within VCA provides consulting and solution services for Visas largest issuers acquirers and fintechs in Canada. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability strategic growth customer experience digital payments and managing risk. The Consulting Director will play an important role on a team of experienced strategic consulting professionals by selling developing and delivering high impact projects for Visa Canadas FI partners.

Potential engagements could include market expansion revenue uplift segmentation portfolio management diagnostics authorization optimization strategies assessments of digital product and marketing programs development of new products with implementation roadmaps and optimizing client customer servicing processes.

We are looking for a highly entrepreneurial motivated strategic analytical individual who will deliver thought leadership problem diagnostics and high impact solutions to clients. The incumbent must be able to develop enduring relationships with clients and across the Visa organization.

Specific responsibilities include :

• Proactively engage and manage advisory relationship with key clients and Visa client leadership in regular strategic & planning discussions
• Cultivate and manage a pipeline of advisory work with clients to meet individual annual sales and project delivery targets
• Lead advisory engagements and manage teams in execution of projects and career mentorship
• Develop frameworks approaches solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g. marketing analytics risk innovation data science product) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visas resources
• Produce insights and analyses to improve client performance drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
• Where employee is a subject matter expert provide knowledge sharing coaching and training across functional teams and / or regions
• Build new scalable solutions toolkits best practice documents and consulting approaches that can be applied across VCA practice

Key Competencies :

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

We are looking for individuals with management consulting / corporate strategy and banking / payments expertise to provide strategic thinking and analysis to shape the services we deliver to clients lead consulting engagements and develop actionable and scalable insights and solutions.

Minimum qualifications :

Preferred qualifications :

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Remote Work : Employment Type :

Fulltime

Key Skills

Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

Vacancy : 1